DNS failure prevents me from getting on Xbox live.

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cougar10

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#1 cougar10
Member since 2004 • 276 Posts
My friends just got DSL and when they try to connect to Xbox Live it keeps saying the DNS failed. They called the DSL company and got the DNS info but when they put it in it said the IP address has failed. Can anybody help us out.
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JoshChambers

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#2 JoshChambers
Member since 2004 • 1646 Posts
are you sure its not xbox live? There have been major problems with it for the last 2 to 3 weeks. Have them call M$ at 800 4MY XBOX
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cougar10

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#3 cougar10
Member since 2004 • 276 Posts
I dont think that it is M$.
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nj123

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#4 nj123
Member since 2007 • 131 Posts
if u have a modem or router then turn it off and the xbox.plug the xbox internet cable into the modem/router and turn it on.then turn the xbox on a few seconds later!if that dosent work try turning your computer on.hope that helps