forget Microsoft, I am no longer dealing with them

I said my rant was over but.. I paid $140 for it to fix it. They could easily fix it. Oh well, they are losing money because I cant buy anymore games now. wookieeassassin

Yeah, I'm sure Microsoft will whine and scream now that you're not their costumer.

I dont know.. I just wanted to play Mass Effect and Assassin's Creed and now I cant do that so I am kind of upset about that. I don't care for gears of war anymore.. but I do have guitar hero II which I liked.. :-/wookieeassassin

Yeah, but why are you blaming Microsoft for all of that? Sure, I guess they maybe could've fixed it. But you did do something that voided their policy.

So first off, I got an Xbox 360 in November 2005. I got the 3 red lights about 2 months out of warranty (warranty being a year) . When I heard I had to pay $140 to get it fixed (I was out of warranty anyway so what do they care) I decided to search the web and try to fix it myself to save a whopping $140. I got a torx driver and opened it up and tried the eraser fix (putting erasers on the GPU RAM so that they would stay in place.. that is if they were poorly soldered, shame that was not my issue) That did not work and so I sent it in and paid $140 to have it fixed. They take a week to get the box to me and another 2 weeks to just send me back the same broken xbox with a nice little note that said that since I had opened it I had tampered with it and they refused to fix it. Then they said they would get my $140 ack to me in 4 business weeks. EXCUSE ME? You aren't going to fix it because I opened it?! I PAID $140 FOR IT AND FOR SOMETHING THAT COSTS $400 IN THE FIRST PLACE I BETTER HAVE MORE THAN A 1 YEAR WARRANTY. AND IF YOU ARE NOT GOING TO FIX IT YOU BETTER HAVE MY MONEY BACK IN LESS THAN A MONTH!! Forget you Microsoft, I can live without the cheaply/poorly made Xbox 360. Shame I cant play Mass Effect or Assassin's Creed now, but you know what? MS wil never get any more money from me, EVER. wookieeassassin

The reasons they won't fix it and why it doesn;t matter if you opened it after your warranty expired are the following:

1) They have no idea when you opened it. You said it wasn't until after the warranty was done but they do not know that you are telling the truth.

2) when you opened it they have no way of really knowing what other damage YOU may have caused that may have caused wear and tear on other parts leading to them failing quicker then they should. I.E. with another 1 year warranty your box could die in a few months partly or fully due to something YOU did when you opened it up. They of course will not cover that.

3) you may open it up again now that the seals so to speak have been tampered with and they will not know. They of course do not want to warranty something that can be tampered with. For all they know you'll open it up with a week left in your warranty and break something just to get a replacement console.

Face it. This has nothing to do with Microsoft and all to do with your own lapse in judgement.