ok well i have sent in my xbox two times because of hardware failure. The first time i got it back and started playing i noticed that it no longer signed me into my gamer profile on start up like it normally does, so i looked around the in the options for something to fix it but found nothing. I recently sent it in again for the second time hoping that maybe the problem would be fixed with the new xbox but to no avail. I have tried recovering the same Gamertag again to see if that would fix it but it did nothing. I was hoping maybe i just missed something in the options that would fix it, if you have any info please let me know
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