How you make the Gamestop dude from bothering you!

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Wezker619

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#51 Wezker619
Member since 2006 • 1427 Posts
u still buy games?
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septemberluc

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#52 septemberluc
Member since 2006 • 2006 Posts
Man, maybe things have changed from when I managed my own store, but when I worked for GameStop, no employee had any need to "bother" a customer. I mean, good lord, it's not the GAP. GameStop employees barely make minimum wage; there's no commission. Sure, we wanted to make sure customers know that they could trade in their old games they don't play anymore. Sure, we offered to let them reserve any upcoming title for a $5 deposit to guarantee that they would be able to get their game on the release date (often at least a day or two BEFORE Wal-Mart, Best Buy, or Target). Sure, we would offer them the Game Informer subscription which included a discount card good for 10% off all used games and accessories. But there was never any company-wide push for employees to go out onto the floor and pressure customers into ANYTHING.
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branketra

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#53 branketra
Member since 2006 • 51726 Posts

That sounds like what happened with me at Best Buy.

I'm just playing a Heavenly Sword demo at the PS3 booth and some guy working there walks up behind me. "Okay, I wonder how many times this guy's played the demo. Better yet, how many times has he watched other people play like this," I thought.

As I walked off mid-demo, I was checking out the PS2 games and he walks up and asks if I need any help. I say no and keep looking. A minute later he walks up and asks if I have a PS2. I just look at him, say "yeah" and walk away to the PS3 booth again.

It's not as bad as your story, but the way he seemed to be pressing himself onto me was kinda weird.

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EnigmaticBeauty

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#54 EnigmaticBeauty
Member since 2007 • 1297 Posts

[QUOTE="EnigmaticBeauty"]The point is, the customer can ask themselves if they want help or not. The whole point of being a sales assistant is to assist, not badger and interfere.Schumach5

Have you ever worked in retail? Just taking a shot here, but I'd say no. Employees are FORCED to be pushy and seemingly clueless as to when to stop. The reason I quit working retail. It's completely stupid, but it's business, and it works. If employees don't meet a certain amount of reserves they get penalized. Yes, things SHOULD be the way that you say they should be, but that's not the way businesses are ran, get used to it or buy online.

Before I started writing full time, the only job I did was working in a Library. I understand that is what the job entails, that is why I tell them to leave me alone, if they don't... I complain. I like shopping in peace, not having to listen to some guy saying how wonderful a game is. Another thing is, most gamestop employees don't know much about videogames, I once asked a Gamestop employee, when Bioshock was being released and his reply...

"Err I'll check the computer, bear with me"

Bioshock... only one of the biggest games of the year and he needed to check the computer and a lot of them are like that.

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septemberluc

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#55 septemberluc
Member since 2006 • 2006 Posts
Why did you ask him when Bioshock, one of the biggest games of the year, was being released? Did you not know yourself? :)
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EnigmaticBeauty

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#56 EnigmaticBeauty
Member since 2007 • 1297 Posts

Why did you ask him when Bioshock, one of the biggest games of the year, was being released? Did you not know yourself? :)septemberluc

Lol of course I did, I was teasing the guy. I often do that, if the mood strikes.