So I sent my 360 in for repair for the second time on the 14th, and it took 3 days to get to MS (not bad), it then took MS 3 hours to do whatever they did, and I was thinking it was a great thing, I had never seen a repair go so fast. But then UPS stepped in. First, they just didn't do anything with the package for a few days (thoug, they had recieved it). Then they decided to schedule the delivery for ELEVEN days after they recieved it (on 3 day ground). So it's been sitting in an in-state sorting facility for days now, doing nothing. And according to them, it left the facility, but returned a half hour later for no apparent reason. And to top it off, they've repeatedly taken down all tracking information, temporarily showing NO activity what-so-ever. Then when the info came back up, it said (erroneously) that it had been delivered, but not to an address, just to my city in general, and from some sender that had nothing to do with MS or myself. Eventually the tracking info was fixed and it revealed my package's location: THE SAME sorting facility its been in for a whole FIVE DAYS now (I assume waiting for it's poorly scheduled delivery date), and it just so happens this facility is a few hours away from where I live. BUT, I am only allowed to intercept it at specific locations, and this lame sorting facility isn't one of them. But the strangest part about all of this is that UPS only does this to me when shipping for MS. Has anyone had similar troubles, or are they just out to get me? Or am I just used to consistently decent service (eg, FedEx)?
umm when i sent my 360 over year ago ups site was slow as hell i call Microsoft first thing robot says is about your repair. i could on the 4 day robot says received look at ups website wtf it say? still in Ohio. then 3 days later call Microsoft robot says sent! then i look at ups and wtf it say? in Texas.. I'm like wow aren't you late? then 5 days later got it in mail and just for fun i went to ups and the dang thing still said Texas
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