My controller isn't working :(

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blacktorn

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#1 blacktorn
Member since 2004 • 8299 Posts
Ok i have two controllers,at first i thought it was the batteries that wern't working,then i tried them in the other controller and they work,then i tried my plug and charge pack,it didn't work but works with my other controller,I don't understand whats up with my controller!

I managed to turn it on an hour ago,but it wouldn't assign to my 360 and now it seems its dead or something :(

So now when i press the guide button nothing happens,and i'm not sure how i'm going to get a new one as it came with my 360 back in november,can i just take the controller back by itself with the receit and get a new one?

I bought it in tesco's and i live in the UK,someone help please :(
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Magical_Zebra

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#2 Magical_Zebra
Member since 2003 • 7960 Posts
Did you spill anything on it while it was powered on?
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fattychubs

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#3 fattychubs
Member since 2002 • 1079 Posts

Hardware problems this uncommon are really hard for people to diagnose on here, I would contact Xbox, I believe the number for UK is 0800 587 1102, see http://www.xbox.com/en-GB/support/contact/

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blacktorn

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#4 blacktorn
Member since 2004 • 8299 Posts
Did you spill anything on it while it was powered on? Magical_Zebra


No nothing,it was working perfectly two days ago,but yesterday it wouldn't turn on at all
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Magical_Zebra

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#5 Magical_Zebra
Member since 2003 • 7960 Posts
[QUOTE="Magical_Zebra"]Did you spill anything on it while it was powered on? blacktorn


No nothing,it was working perfectly two days ago,but yesterday it wouldn't turn on at all

Unless something is on the same frequency as the controller and possibly conflicting with It, I cant imagine what might be wrong. The poster above you provided a link.
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blacktorn

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#6 blacktorn
Member since 2004 • 8299 Posts
Ok i phoned up xbox customer support and there sending me a new one in 10 days w00t!

Xbox support is the best :)
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fattychubs

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#7 fattychubs
Member since 2002 • 1079 Posts

Ok i phoned up xbox customer support and there sending me a new one in 10 days w00t!

Xbox support is the best :)
blacktorn

See how easy that was!  :D

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kingdmudrfrfan1

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#8 kingdmudrfrfan1
Member since 2006 • 521 Posts
that is weird never heard of that happening. you should get that checked out