Netflix registration error

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TheRooster999

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#1 TheRooster999
Member since 2007 • 25 Posts

I have had an issue which involves activation. I have had my xbox registered with netflix for about a month or so. However, last night after my internet crashed, it has continuously prompted me to register my xbox with netflix and that registration does not seem to take.

Hoping someone could help me out with this.

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thegsusfreek

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#2 thegsusfreek
Member since 2005 • 32 Posts

I just acquired this problem too. I was playing the new DLC for The Maw and all of a sudden the xbox froze. I restarted and decided to watch a movie, but on starting up netflix I was told I needed to register my xbox (it's been registered for several months). I registered and it let me into my queue, but when I tried to play something it said I needed to register. I rebooted the xbox, same deal. I went ahead and registered AGAIN. It took me back to my queue. I tried to play a TV show episode and it said I had to register.

This is madness!

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thegsusfreek

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#3 thegsusfreek
Member since 2005 • 32 Posts

Turns out, I hadn't updated my netflix account with my new credit card. Of course, I had to update the credit card info when I logged into netflix the first time I tried to (re)activate my xbox, but (as it turns out) it takes about 30-60 minutes or maybe longer for the change to, I guess, trickle down to the streaming service.

I will say, I'm officially impressed. I called Netflix customer service at 10pm pacific time, only waited on hold for about a minute, was greeted by a friendly, knowledgable representative who spoke perfect english, and was given an quick and consice answer. Way to go, Netflix!!!