New Xbox 360 owner question

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tylersdynasty92

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#1 tylersdynasty92
Member since 2009 • 25 Posts

So i got my first xbox 360 yesterday and today i picked up my HD cords i have them working and everything but there is bad screen tearing and everything looks green is there anyway to fix it.

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dragonps

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#2 dragonps
Member since 2007 • 1702 Posts

So i got my first xbox 360 yesterday and today i picked up my HD cords i have them working and everything but there is bad screen tearing and everything looks green is there anyway to fix it.

tylersdynasty92
What TV are you using?
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tylersdynasty92

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#3 tylersdynasty92
Member since 2009 • 25 Posts

Its a 32 inch polaroid it has hd and everything worked fine on my ps3

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jbarry89

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#4 jbarry89
Member since 2010 • 47 Posts
The suggestion that comes to mind is to contact Microsoft's 360 Troubleshooting division - Any hardware malfunctions -can- be safely handled by other, more experienced owners, but your best bet is to contact the company directly. North American Numbers: # Toll free: (800) 4MY-XBOX or (800) 469-9269 # Direct dial: (425) 635-7180
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mike7677

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#5 mike7677
Member since 2006 • 2426 Posts
Is this component video we're talking about?
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fastr

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#6 fastr
Member since 2010 • 2100 Posts
if you have twitter.. xboxsupport, add them and ask there, you'll get a quick responce. Did you buy the 360 used? did it work fine before you got the hd cords?
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SIXAXISUCCESS

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#7 SIXAXISUCCESS
Member since 2010 • 25 Posts
HD cords are conducters of heat and can malfunction if not cooled properly. Try setting the cord higher then the xbox 360 console itself. Some even hang the the cord from the ceiling.