Customer Support for Microsoft is in India for most of there PC stuff. I would assume so for Xbox as well. They are fairly useless as they are supposed to go by company procedure on what you should do.
My Question is do you still get that answering service by a computer named Max? We used him once. Bad experience. It actually hung up on us once.
I've never had any problem with it. I think last time I talked to someone who sounded like a southern black woman (not to be racist, just had that sort of accent). They've always been really helpful.
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