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kdmoo1

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#1 kdmoo1
Member since 2005 • 44 Posts

Well today after about a year of having my 1st 360 it got the rrod. i honestly never thought i would get it but oh well. I was just wondering for all of u who have had this problem did u get your original 360 back? and what exactly do they do to it when you send it in?

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neal_yng

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#2 neal_yng
Member since 2007 • 107 Posts
Call them, theyll send you a box, ship it back, it will take about 3 weeks to get back, you generally do not get your original 360 back.
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CooVee

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#3 CooVee
Member since 2005 • 2161 Posts

Well when I sent my 360 in I got a new "Certified Replacement Console" which is basically a fancy way of saying a tested and upgraded 360 console. For the most part they replace broken consoles with these new replacements. I'm pretty happy with the service I got and my console was back to me a couple of days after I sent it in. It seems experiences may differ though. Make sure you call up support and tell them the problem and write down the reference number they give you during the call. Also this post over on the Xbox forums may help: http://forums.xbox.com/16411864/ShowPost.aspx

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Chaos_SpecOps

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#4 Chaos_SpecOps
Member since 2007 • 65 Posts
Sorry to hear that. My rrod recently after a year also and then my housemates a week or two later:?
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joker730

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#5 joker730
Member since 2007 • 1561 Posts
that sucks
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banunn1

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#6 banunn1
Member since 2006 • 396 Posts

YEP, I just got the RROD tonight... but I still had my Best Buy replacement plan, they didn't have any pro consoles there so I had to settle for an Elite :) I just had to pay the 99 dollar diffrance between the consoles and I got Marvel and Forza Free!

I consider the PRP a good investment I guess. It was a good way to make a bad night good

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kdmoo1

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#7 kdmoo1
Member since 2005 • 44 Posts
yea i had the store warrenty but the store i bought it from went out of buisness so i just had extra bad luck :(. so does anyone know what they do to fix your xbox?
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Meta-Gnostic

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#8 Meta-Gnostic
Member since 2007 • 977 Posts
I got my original console back. I don't think anyone knows what they do for sure. They probably fix the faulty clamps for 1 thing...