Xbox live billing: This has to be illegal.

wow, you should sue microsoft

something simular happend to me when i created an aol account in the 90's i agree intirelysomething should be done.

wow that sucks im using there freebe xboxlive you know the one for a month now i kind of dont want to go to xbox live

Wow man that must have been a real kick in the balls. I know a lot of friends who have had the same problem as you.

That's why I only buy Live cards from the store.

i think theres an option to turn off auto renewal. i was checking the site the other day... cuz i sent my 360 in for repair n i think i saw that option. i would check it out if i were you.

How do they charge you on an inactive card? I didn't know that was possible. You should contact your card services, and have them block charges from Microsoft.

Call your bank (or the bank you used to be with) and explain them everything, they are much more helpful and a lot more intelligent, believe me. They will probably be able to help you, you could also try recording the calls and then forwarding them to your bank, so they know you actually tried to stop them. Good luck.

1. This is entirely made up... Because after the second year, any sane person would have called the Better Business Bureau (or their European counterparts if you are in Europe)... and they would have investigated Microsoft...

2. Microsoft is worth hundreds of billions of dollars and supplies goods and services to hundreds of millions (possibly billions) of people... I find it hard to believe that out of hundreds of millions of people, their billing servers/employees only have an error like this for you... because I have never once seen anyone else say anything about Microsoft stealing money from them...

3. Once again on the "sane person" note... any sane person would have called their bank (debit card) or credit card company and put a stop payment on the Microsoft Xbox Live bill...

4. Obvious troll thread since the topic creator has 1 post and hasn't responded to the thread.

/End Rant

1. This is entirely made up... Because after the second year, any sane person would have called the Better Business Bureau (or their European counterparts if you are in Europe)... and they would have investigated Microsoft...

2. Microsoft is worth hundreds of billions of dollars and supplies goods and services to hundreds of millions (possibly billions) of people... I find it hard to believe that out of hundreds of millions of people, their billing servers/employees only have an error like this for you... because I have never once seen anyone else say anything about Microsoft stealing money from them...

3. Once again on the "sane person" note... any sane person would have called their bank (debit card) or credit card company and put a stop payment on the Microsoft Xbox Live bill...

4. Obvious troll thread since the topic creator has 1 post and hasn't responded to the thread.

/End Rant

Squeets

Although I am not planning on stopping my gameplay anytime soon, that is the precise reason why I only use prepaid cards. Not only is my account safe from hackers and the like but I can just stop my account whenever. Sure, it's a bit of a hassle to get them but hey...

If you live in the UK then get in touch with the BBC Watchdog.Soul-gamer

How do they charge you on an inactive card? I didn't know that was possible. You should contact your card services, and have them block charges from Microsoft.

Palantas

This is what I did when a gym I was going to over charged me bunch of times.I really don't understand why you haven't done this already.

New account with this the only post... I smell troll.

Well Microsoft's foreign call center does it again.... They really are terrible.

Thats why I always buy subscription cards and don't pay with a credit card to avoid these little errors. But I doubt this is a real post things like this don't happen and the posts above me say the same so I'm saying bs.

Well Microsoft's foreign call center does it again.... They really are terrible.

Flamecommando

Why do people always complain... what would you do if you were in Microsoft's position? Hire American's with their minimum wage laws and working condition laws that say they will only work 40 hours a week for at least $7.50 an hour... or would you hire Indians with no laws of that nature and pay them $.50 an hour to work for 12+ hours a day every day of the week...

So for half the price, they get twice as many workers, working twice as long... Microsoft is a business, they exist to make money... They don't hire them simply to make Americans and Europeans mad...

wow, that's sad.

it's all a big plan for microsoft to rule the world!

and we'll have to use the currency of MS Points 80 = $1 (which makes nooooo sense o.o)

wow, that's sad.

it's all a big plan for microsoft to rule the world!

and we'll have to use the currency of MS Points 80 = $1 (which makes nooooo sense o.o)

Firex777x

Lol, troll post. Microsoft would have cancelled your account the first time. He must be a PS3 fanboy.

Lol, troll post. Microsoft would have cancelled your account the first time. He must be a PS3 fanboy.

SHiFTY_v4

Lol, fanboy post. Can't accept MS would ever make mistakes. He must be an MS fanboy.

I worked for a bank while I was in college and I have a great deal of experience with Visa as well. I can tell you are BSing because

1) If MS had actually kept your account open, they would've contacted you when your Visa expired.

2) Once your Visa card has expired (regardless of where it was a credit card or linked to a DDA, savings, etc.) it is impossible for charges to go through and affect your account simply because if it were for debit purposes, the link to your personal account would be cancelled and the number associated with your card would be invalid or if it were a credit card, the account would be closed. I suppose it is possible if it were a credit card, seeing as CC#s don't typicallychange with new cards, but it is highly unlikely as MS wouldn't have contacted you anyway and the CIV # would've changed, etc.

3) Why wouldn't you follow up by checking the validity of the gamertag or logging onto Xbox.com, or anything to verify the problems you were having.

4) I'm also curious as to why this is a big deal to you didn't care whether or not they refunded you.

5) You created a new account because you are a sociopathic troll.....HAHA!

The list could go on.

Dude, no joke, you should file a lawsuit against microsoft.

That really sucks. This goes to show why it's probably better to get the XBL cards from a store like I do.

I'm actually surprised it took so long for the mindless fanboys to get into this thread.

"OMG U R LIEING BCUZ MICRO$OFT IS PERFECT AN THEY WUD NEVER DO THAT AN IF THEY DID IT MUST BE UR FALT SUMHOW AN U MUST BE STOOPID BCUZ THEY R AWESUM AND THEY LUV ALL OF THEY'RE CUSTOMERZ U TROLL!!!!oneoneeleven111!!"

I would definitely say contact the Better Business Bureau and see if they can get results. I had a similar problem once with Sprint.... long story short they overcharged me on some stuff and when I told them I wanted to cancel my account with them the agreed to fix the charges and promised me all kinds of other stuff to sign a new contract.... and didn't deliver on any of it. I called them multiple times and each time they flat out called me a liar and told me there's no way they would have promised me those things. I got on the BBB website and filed a complaint against them.... about a month later a representative from Sprint called saying that they listened to the recording of my call and I was, in fact, promised all of those things. I got out of my contract, was reimbursed for a $100 phone I bought, was given free internet, FINALLY had the charges reversed... a bunch of other stuff.

tl;dr the BBB does get results.

Happened to me once, did a chargeback and it never happened again.

All of their phone calls are automatically recorded for quality purposes. This is why they give you a long confirmation number after every conversation. You can use that number to pull up the call. Get a lawyer, pull up the calls as evidence, of fraud, $BING BING$.

1. This is entirely made up... Because after the second year, any sane person would have called the Better Business Bureau (or their European counterparts if you are in Europe)... and they would have investigated Microsoft...

2. Microsoft is worth hundreds of billions of dollars and supplies goods and services to hundreds of millions (possibly billions) of people... I find it hard to believe that out of hundreds of millions of people, their billing servers/employees only have an error like this for you... because I have never once seen anyone else say anything about Microsoft stealing money from them...

3. Once again on the "sane person" note... any sane person would have called their bank (debit card) or credit card company and put a stop payment on the Microsoft Xbox Live bill...

4. Obvious troll thread since the topic creator has 1 post and hasn't responded to the thread.

/End Rant

Squeets

This is a major reason why I refuse to less MS have my credit card information. At one point I did have my card info on my account only to realize you can't remove it yourself. I called in and their response was "Why would you want to remove it? We can't automatically roll over into the new year without it".

Seriously, I feel for you man. That sucks. I only use pre-paid cards for xbl.

Wow man that must have been a real kick in the balls. I know a lot of friends who have had the same problem as you.

That's why I only buy Live cards from the store.

SpinoRaptor24

wow that sucks im using there freebe xboxlive you know the one for a month now i kind of dont want to go to xbox live

accesdenied

Sue them, srsly.

I used the 1 month trial & they didn't renew it so I'm cool with that. I just bought a 1 year subscription with PGR4 & the messenger kit. Maybe you could sue them but it's gonna be hard & will take a lot of your time & money before you can get anything.