ArabAl's forum posts

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ArabAl

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#1 ArabAl
Member since 2003 • 1059 Posts

Alright earlier, I was on the internet, and I got a pop up, it told me to update my videoActive X (I later realized it mus have been from a specific website...) or something so I was like yea sure whatever, I'll get that over with so it doesn't bug me in the future, turns out it unleashed hell on my computer...spyware, malware, trojan etc. I have a number of new options to get rid of this problem but I haven't clicked any because I am almost certain all of those options are provided by the host/virus...Please help me...FYI I was not on any illegal/porn websites. I was searching pictures formybackground...

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ArabAl

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#2 ArabAl
Member since 2003 • 1059 Posts
...I think that only restores the desktop icons back to normal...not the desktop itself. I might as well use the administrator account, you see this computer wasn't mine to begin with so I made a seperat account but it later became mine and I never bothered to switch...I should be able to access all of the data from this account on the administrator...should have just done that in the first place. Alright thanks again everyone.
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ArabAl

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#3 ArabAl
Member since 2003 • 1059 Posts

Well I have a lot of **** on this account, adobe photoshop and other programs. I don't really know how to move them to another account. Like I said, I'm very ignorant when it comes to computers. Type and click...that's about all I know.

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ArabAl

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#4 ArabAl
Member since 2003 • 1059 Posts

Really, this board is very helpful. I guess they just don't want to awnser, lol. I would call Windows Tech support. I am sure they have one.

KrisG7

Hmmm...alright, I might do that, I mean it's not that big of a problem....but I make wallpapers etc., so I usually prefer to have some of my work on my background. Well thanks for the help. Very much appreciated.

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ArabAl

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#5 ArabAl
Member since 2003 • 1059 Posts
Actually I do have one more question. You see, I'm not that intelligent when it comes to computer, hardware, and problems. Do you know who might know the answer to this problem? Where should I ask etc.?
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ArabAl

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#6 ArabAl
Member since 2003 • 1059 Posts
Well, I can adjust the background in all other accounts except for this one. So clearly it is this account...Well thanks for the effort though, I appreciate it.
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ArabAl

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#7 ArabAl
Member since 2003 • 1059 Posts
Another bump.
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ArabAl

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#8 ArabAl
Member since 2003 • 1059 Posts
Bump
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ArabAl

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#9 ArabAl
Member since 2003 • 1059 Posts

Definitly not a virus. You need to state more about your situation. Does anyone else use it? Is there more than one account? etc. Press F8 at start-up and type net user then select an account and change the password. try starting the comp again normally. All check if you locked tool bars and anything else.

KrisG7

How do I check if the tool bar is locked? You want me to change the password on the account that has the problem?

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ArabAl

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#10 ArabAl
Member since 2003 • 1059 Posts
Alright this computer does have multiple accounts. This is the primary one used however, it is NOT the administrator. I'll try those suggestions soon. But I'm busy at the moment, uhh, what other details do you need on my situation?
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