Hey guys, just got the "tech report" back from the support. Here is what they say:"The tech reports that 2 RAM modules failed MemTest, the HDD reported a bad sector when diagnostics were run, and the CPU is nonfunctional." Both RAM sticks failed it... bad sector HDD.... and a non functional CPU. I dont' really know what to do here I guess. I don't want to just get it back, there is not much I can do to work on a laptop, plus I paid a solid amount for shipping and stuff. What are the odds that this all happens at once? A million to one? Thanks for all the advice so far, and I appreciate any more advice you have to give. I have no idea what I should do here.

Thanks for the advice guys. I'm gonna call them up tomorrow and see what is happening. If they continue to be ridiculous, I'll probably try replacing the RAM and HDD myself. The motherboard sounds like the most likely culprit, but that would suck if that's the issue.

400 bucks will get you a new laptop. Don't bother with paying that repair botch. clyde46

Exactly. But this was an 800 dollar laptop, and I would want something equivalent to that, so I don't want to spend the extra 400 dollars when I can get this fixed. Worst case scenario, I pay for the repairs. But I'm just wondering if this is fishy to you guys too. I'm trying to figure out if there is any other avenue that I can go about to find out if this is legit or not.

So a couple weeks ago, my laptop stopped working. It was a Sager N-series, which are supposedly pretty reliable. Unfortunately it was just outside of the parts warranty range, by about 2 weeks. The power light would come on, occasionally staying on, except nothing would pop up on the screen. It would just stay black until the power shut itself off. I had no idea where to start on the fixing, so I assumed it was something wrong with the graphics card (worst case scenario) or maybe a loose connection somewhere. I didn't want to void my labor warranty by screwing around on it, so I just sent it in. Before I did that, I took out the HDD and placed it in an external enclosure. The drive booted just fine and I was able to back-up everything. So I sent it in to the manufacturer and a week and a half later I get my the details on what needs to be replaced. They say I need a new CPU, 2 new RAM sticks, AND a new HDD. I have extreme trouble beleiving this is even possible. I know the HDD was still working, and it seems ridiculous that both RAM sticks failed too, even if the processor was broken. I should note that I didn't drop the laptop or spill water on it, it just stopped working overnight when it booted fine the night before. How should I go about addressing this? I am not willing to drop 400 bucks on repairs that seem suspicous to me...

I haven't actuallyt bought the monitor yet, so I will just buy one with a DVI out. Thanks for all the help guys! :D

Yeah, which is what I would assume. However, my video card (sorry i said mb earlier) has a DVI and a VGA. There isn't 2 of either. So I'm wondering if that means it still supports dual monitors, or if it just outputs to one connector, the one that is in use?

Yeah that's just it. Regardless, I have one DVI and VGA so I'll either need one of each or a converter. Thanks for the help guys! Interesting side note,jun_aka_pekto, you helped me pick out this computer about a year ago. Hahahaha, I'm happy to say that it's still working awesome!

I appreciate it man. Now to purchase a dvi to vga converter...

Geforce 460 GTX

Hiya!

I've had my comp for a while now and I want to double the display and pick up another monitor. I have both a VGA and a DVI output, but from what I can tell, they are both on the motherboard, neither on the graphics cards. I cannot find a definitive answer anywhere that tells me if I can support dual monitors... I would really appreciate some help! Thank you!