Looks like there's a problem with the keys they were sent.
Baranga
Thank you very much for this!! This is the exact problem I am having. The serial key I was given is registered under an email address I have never seen in my life. Hopefully this will be resolved soon.
I bought Guild wars 2 from green man gaming yesterday and the serial key they gave me was already registered on some other guys acount?? WTf I was so pissed and now I'm frantically emailing Arena Net and GMG to try and resolve this problem but GMG hasn't said anything. Arena Net has been very helpful and have actually been responding to me and told me that the serial key I have is registerd to some alexander wheeler dude. I am never again buying from Green Man Gaming.
So I bought Guild wars 2 digital deluxe edition yesterday off GMG and it sent me an email with a code to enter on the official GW2 site. So I go to register.guildwars2.com and I input the serial code GMG gave me and it asks me if I have a guild wars account and I do, so I input my email and password, but it says my email is not recognized. So instead of selecting yes I have a GW account I select no and it goes to another page that says the serial key is already registered with a Guild Wars 2 account?!?!
So I don't know what to do now? Please someone help me.
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