@Barighm: Selling bot sales records maybe. Sure, the distributors also royally screwed up but it is ultimately sony that decided a pandemic was still a great time to push new hardware.
@videogameninja: They're getting a lot of flak for their Horizon misstep and the botched rollout of new hardware in a pandemic.
Seeing future plans is one thing. Seeing those plans executed is another. They set up expectations too large and don't deliver again, they'll see a drop in fanbase. Maybe.
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