@kljvoph: Oh, come on! Don't be a baby. I didn't say "it isn't true". I said only that I would be surprised.

Microsoft have torpedoed their chances of me buying one of these by announcing Scorpio - I don't much fancy buying an Xbox now, only to buy another in just over a year's time. I will most certainly be buying a Scorpio - or Xbox Two, as I believe it will then have become.

@gtrman128: It was getting old 15 years ago, mate. It's now old.

@reavern: I can see that this runs the risk of turning into a slanging match, which I don't want. So I'll just summarise why I'm asking you these questions, and give you my feelings on the matter.

It's not the most sophisticated analysis, but for efficiency's sake I shall use the "if everybody" model:

1). If everybody who'd played a Steam game for more than 20 hours felt entitled to a refund, Steam would have to recruit I-don't-know-how-many-more customer service agents to deal with the requests.

2). If everybody who'd played a Steam game for more than 20 hours felt entitled to a refund, and Steam conceded to them, Steam would make significantly less money as a business than they do.

3). If everybody who'd played a Steam game for more than 20 hours felt entitled to a refund, and Steam conceded to them - all other things being equal - Steam would raise their prices for everybody else.

I'm not 'coming after you' personally, and I will say again that I'm sorry you're not enjoying your purchase. But it is your purchase. You decided to buy it. Nobody forced you to do that. You might suggest that the game doesn't deliver on its hype, but that isn't Steam's fault - so why should Steam cop a loss on that transaction? And suppose Steam did give you a refund on No Man's Sky - which they may do, I've really no idea... - the next time you buy an open-world game that you don't like after, say, 30 hours, d'you think it's fair enough to seek a refund then? What about 40 hours...?

What I'm trying to get down to is that there are consequences to 'entitled' behaviour. It makes things harder for other people. From the tone and content of your posts, you don't sound like a selfish a**hole, so I expect you can appreciate what I'm saying here.

That's all.

@reavern: Steam have evidently softened their stance. A few years ago they'd have told you to sod off... but fine, okay, if Steam now allow it then fair enough.

That being said, you've played it for longer than their policy permits. Given that you are, therefore, not seeking a refund within the rules - which the automatic reply explained to you - why do you still believe that you are entitled to a refund?

(this is not a personal witch-hunt or backdoor character-assassination - I just want to understand why you believe that Steam ought to give you your money back... because, honestly, I don't get it).

@kentray1985: Thanks for your view.

Let me be more specific: I don't understand why someone would choose to buy one of these at a full, new-console-type price, when a significantly better machine is coming in just over a year's time that will do the things that you've mentioned.

@reavern: In your opinion. To which you are absolutely and eternally entitled.

@tefrin: Hate sells better than love, it seems.

[sigh]

@reavern: Let me begin by saying that I'm sorry to hear that you're not enjoying it. Now then, onto the other thing...

... not wanting to cause a fight at all (really, I'm not...), but why do you think you're entitled to get your money back?

I'll be staggered if this is true. When I think about this console, I ask myself two things: "for whom?", and "why?"

@sodapoppimpski: I expect a small spec-bump when Neo is formally revealed. Likely MS will do the same with Scorpio a year from now. Childish nonsense...!!!

... good for the consumer, though.