You know what? It's true. I went out for my birthday dinner tonight to Bucca de Beppo - the waiter was *fantastic* to me and my girlfriend, he explained all the dishes, brought us wine, hooked us up for dessert on our next visit, and made the experience great. Then we went to a bar called Beluga, where the bartender made me a delicious Sidecar (I apologize for my current state of intoxication and any spelling / grammar errors that are resultant...) while his female companion brought us delicious potato chips, skins on crisps with a delightful mixture of seasosnings, fresh out of the oven.

-

Can you *ever* name any situation where you've been treated this way with your console? You go to the store and camp out, begging employees when your console will come in, on release day of any game, if you didn't pre-order, you're treated like dirt, you're lucky if you can get a copy. If your console breaks - hah - good luck gettting a repair / replacement without an hour or two on the phone.

And yet - your whole console, videogames, et cetera cost a fortune load more than my pleasant dinner. Why is it that despite our spending $60+ on games, and $250+ on consoles, not exactly small change, our experience with customer service is so low-class. Why do we accept getting treated like **** by Sony, Microsoft, and Nintendo when they charge us first-class prices for their products?

subrosian

Simple really, they don't expect you to tip them no matter how nice they treat you. Call me a pessimist for thinking that way but I'm sure that's it.