I bought the Elite after dealing with 4 (3 refurbished) 360's. A lot of people said that the Elite is a waste if you dont have HD for me it was more of a "Peace-of-Mind" buy. I have enjoyed my Elite and have witnessed no problems even with the occasional move to the living room. I've heard several stories of people saying put it in one spot and leave it alone but every now and then when I have company I like placing mine in the living room.
Now, what happened to my friend. Big time GH fan went out and bought it on the 360 last weekend. He is a truck driver so you have an idea of just how little time he has with his 360, his truck power supply can't support the 360. I get a phone call from him later on that night, his GH got scratched after his 1st play through probably one of the worst I have seen, my 1st 360 did it to but it was "liveable" until I got the RoD.
To finish, he called Microsoft said hey I have spent less then 48 hours on this system and it ruined a brand new game. MS didnt need to hear anymore they told him box was on the way,and he went to Gamestop and they replaced his game free. He was ok a little upset that he didnt get any play time while he was home. He came over to my house though and helped out on my coop GH achievements LoL. I really have no qualms about MS customer support but I do have with Sony the 2.3 update that is on Untold Legends 2 bricked my PSP and they still wanted 90$ for the fix. My PSP is still broke might get one of the new designs for FF Tactics
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