At the start of each episode of BBC TV Show
Room 101, host
Paul Merton asks his guest whether they had trouble coming up with a list of pet peeves to be "consigned" to the eponymous "Orwellian oblivion" of Room 101 (where "the worst thing[s] in the world reside.") Well Paul, after starting my list of TV.com peeves, my waters broke and the vitriol wouldn't abate. So here are a few of my TV.com hates (with thanks to Lin winding me up like a clockwork mouse last fortnight).
1. Forum Searching – it doesn't work. Not one bit. Try searching the Numb3rs forum for a post labelled "Fic:", and you'll end up with every Fanfic post for every show and every blog on TV.com. No wonder people are continually starting new threads about the same topic – they can't find the old ones! It should be possible to search the "topics" for
one particular show. (Tip: I use Google to search TV.com; for example by appending
site:tv.com/numb3rs to a query, Google will search the Numb3rs section of TV.com. But the results are always a little bit out of date.)
2. Bug Reporting/Feature Requests. I use a lot of free software. And the quid-pro-quo of doing that is taking the time to document and report bugs; it's just polite. These days every app uses a bugzilla-derived tracking system to manage bug- and feature-requests. Each request or report is issued a "ticket" and assigned to a developer; bugs can be discussed and the status can be tracked from beginning to end. It's not the bee's knees, but it is a helluva lot more attractive than wading through piles of forums (particularly given (1)), or happening to know the right blog to comment on. C'mon TV.com, implement a decent bug tracking/feature request system. (And as an aside, if TV.com opened up its source code—and offered CPs—then I'd probably submit patches.)
3. Forum Titling. Probably the worst piece of visual design on TV.com is the repetition of a topic's title on every, single bloody post:
Not only is it a waste of space, but the human brain's visual cortex is adept at subtracting repetition from a scene or image, and so your "eye" gaily skips over the forum title, in the process overlooking the date (which hardly changes from post to post, anyway). I have to consciously look at the date on posts, in order not to get caught out by old threads that have been revived. But if the site was altered to put the posting-date under the poster (see below), then you'd take in the date at the same time as noting the poster.
And while fixing that, how about localising the dates (i.e. offering something other than
MM/dd/yyyy) and giving the day—rather than the date—of posts within the last week, so assisting the brain to gauge the age of the post.
4. Cla$$ & $tyle. Okay, I can use a $tyle attribute to attack people with vulnerable browsers. Except, no I can't – because the site prohibits me from using these attributes (as well as many legitimate ones). So why does TV.com take the extra step of of blocking
all instances of $tyle and cla$$? I should be able to use these words in ordinary prose (or URLs). If there are a handful of exceptional ways to get round the prohibition—and I haven't given the issue any detailed thought, so maybe there are—then deal with them specifically. But don't bin $tyle and cla$$ – it's lazy programming, and equivalent to being tied down while already wearing a straight jacket and inside a padded cell. (And how about considering wiki-markup? Because then all the security issues would disappear, while still being able to do all the formatting.)
6. And finally... The Sodding Users. TV.com would be soo great if it weren't for all the darn stupid users, with their pointless shipping threads, and their irritating whines about their favourite characters being dropped, and their vapid retarded suggestions about shows. Who do they think they are – high-paid network execs? The site would be much better
if everyone was banned. C'mon TV.com, when are you going to take action on
that? ;)
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