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alexnollent

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#1 alexnollent
Member since 2008 • 556 Posts

Customer service is pretty much the only option.ShadowsDemon

There is no direct customer service with facebook.

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alexnollent

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#2 alexnollent
Member since 2008 • 556 Posts

I appreciatre the help but, THERE IS LITERALLY NO CUSTOMER SUPPORT! Them links you sent me, I have tried them thousands of times but they don't change anything!

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#3 alexnollent
Member since 2008 • 556 Posts

Dude, there is no customer service email address!

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#4 alexnollent
Member since 2008 • 556 Posts

Basically, over a year ago, my facebook account was hacked by someone. No idea who they were. I reported it to facebook but every time I was able to log in to that account it was hacked again.

Anyway, so I set up a new facebook account and blocked my old account so the guy wouldn't hack my new one.
About 16 months on, my old account is still there, and when I unblock it and look at it, it seems that someone regularly goes on it, however they don't write statuses or anything.
When it first happened I contacted facebook loads of times and it was never resolved.
Now I'm trying to get a job and I'd like to remove that fake account. The only problem is, that I'm afraid that if a facebook moderator reviews my old account they'll see how old it is (I set it up in 2008) and think that that is not a fake account!

Please someone give me advice..
Thanks.
Any other questions just ask,

SORRY I forgot to add, since December 2010 I have not even been able to get on the account at all! The facebook help centre is useless! There is no contact email! I cannot find where to fill out the contact form they mention.
ALSO, i've already reported the account a few months ago, and when I try to report it now it doesn't let me.

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alexnollent

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#5 alexnollent
Member since 2008 • 556 Posts

[QUOTE="alexnollent"]

Please could you send me a link to this or the support email

I'm from the UK so it might be different but please could you post it.

DJ_Lae

If you go into your account in iTunes and then purchases you should be able to click a 'report a problem' button beside the video you purchased.

But the video was never synced to the computer, so it is not in purchases. Is there any other way?

Sorry for being so comlicated.

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#6 alexnollent
Member since 2008 • 556 Posts

Send a message to Apple's customer support saying your purchase didn't transfer properly and they'll re-enable it for downloading again. (I've had that happen before, and not by accident, so I avoid downloading anything on my iPhone/iPod Touch that isn't an app).DJ_Lae

Please could you send me a link to this or the support email

I'm from the UK so it might be different but please could you post it.

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#7 alexnollent
Member since 2008 • 556 Posts

I recently purchased and downloaded a video to my iphone, but before syncing it to the pc, i deleted it by accident. I tried re downloading it from itunes but it says i have to pay again. Please could someone help me and tell me if there is any way to get the video back. Thanks.

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#8 alexnollent
Member since 2008 • 556 Posts

Hi.

Just a quick question.

I have made a video in GTA IV editor and uploaded it to the Rockstar Social Club.

But I can't find how you can upload the video to YouTube.

Please could someone help me!

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