If you have a Xbox Live Gold subscription card and you have a silver membership already established. You are able to upgrade to Xbox Live Gold via xbox.com or the Xbox and or xbox 360 dashboard. If you plan to use a credit card you may not do this process on xbox.com. I'm pretty sure you can also recover points on xbox.com. On xbox.com be sure to go Manage Profile.
Well that's something I can relate to I suddenly got lag on my cable connection, any game..... and know my 360 lies dead, well I'm getting a new one this week so good luck.
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