At my local EB there are three employees that I have seen there and they are all very different. There is one who is a complete jerk to everyone not biased to a system just a jerk, someone who knows NOTHING about games she always has to get another employee if someone asks about a game, and the person who helps everyone. I don't bother with the first two that I mentioned.
This hasn't happened to me...but I have a problem where the Triangle button presses without my touching it(and its not stuck and happens on all games).sorry I couldn't help
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