@yukushi: people loved it because the level design and gamepaly are top notch and the game allows the player to finish missions in so many ways and the replay value is high. it's a damn good immersive sim.
@mikees1: this is a story driven game and they are telling the story of specfic guy,it's not a role playing game. play fallout if you want to play want a game with character customisation.
@ghosts4ever: stupid as dumb story? play the game before judging the story. and the level design in the previous mafia games was not good, the world was open but exploration isn't rewarded because the game is linear and the story missions are linear too. games like deus ex and dishonored have linear stories and open ended level design and they reward exploration.
CyborIcarus' comments