[QUOTE="Ryudo88"]

A couple of months ago I had my very own Gamestop horror story while shopping with my girlfriend.

I've been looking for a copy of Dementium: The Ward for the DS. In my area, it's pretty damn hard to find. In this city that we visited, the local Gamestop inside of the mall had a copy available. I walked in to buy it, and it was an opened copy of the game set for display. I asked the clerk if they had a sealed copy that they could sell me, and she told me "no". I asked if I could receive a discount, since the game is opened. The clerk replied, "no". I had the case to the last copy on the shelve in my hand, and I was debating on whether or not I should buy this opened copy, due to the game being hard to find. I didn't want to do it, but I said "screw it" and was ready to pay for it.

Out of curiosity, I opened the case to check if a manual was inside, and no manual was found. I asked the clerk "do you guys have a manual for this?" and the clerk replied, "no". So I said to the clerk, "so you want to sell me this game at the brand new price, even though it's opened and missing a manual?". The clerk replied, "yes, because it's a new game". I replied, "no this isn't a new game, it's opened and missing a manual". She said to me, "well it's a new copy and I can't discount it sir, sorry". Then she insisted on calling other Gamestops to see if they had copies available. I kept insisting that this isn't right and that I would gladly buy the game if they sold it to me at a used price, the clerk wouldn't budge and only offered to hold the game for me incase I couldn't find it anywhere else. I became extremely frustrated and left.

This should be illegal. Opening the games and selling them as new is one thing, but having a missing manual too? Gamestop is officially a retailer I am avoiding, which I should have done a long time ago. I'm writing corporate about this too. Gamestop shouldn't be able to do this to people.

PBSnipes

Anyway I haven't had any major issues. There was one time when their debit went down and the kid who was working there ignored me for about 5 minutes while he was trying to fix it; but I understand how big of a pain in the ass that would be for a retailer.

you do realize that best buy, futureshop,wal-mart are all willing to change the price if the product is damaged and do give deals better than eb right?.....all they need is a manager to change it not the head office..............