I had bought the 2 yr warranty from Best Buy a year ago and when mine cracked and a whole piece came off they replaced it with new one. I got black this time and it seems to open more smoothly.
My white ds had a very fine crack a couple of months ago and got larger and eventually broke off on the same side as the picture. If you open the lite all the way a lot of times I think that you may eventually get a crack. I only play it a couple of hours a week and I am suprised about this. Anyway I had a $20 warranty from Best Buy and they replaced it on the spot and I got a black one. It seems to open and close smoother and hopefully they have addressed this problem.
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