l0n3lyn4t3's forum posts
[QUOTE="Mikey289"]Why are you complaining? You have a 3 year warranty? Whats so bad with that, so you have to go through MS instead of Wal-Mart, who cares.death1505921
He has to wait 2-3 weeks, instead of driving to walmart to have it immediatly replaced. He also has to wait for the box to be shipped and the possibility of havign a refurbished console.
exactly. from what the guy who sold me the warranty at walmart said, i was under the impression that my "2 year product service plan" NOT "extended warranty (it doesn't say that anywhere) would begin upon sale. the three weeks i have to wait to get my 360 back is what i thought i was avoiding by spending the extra 30$ on the warranty.
[QUOTE="l0n3lyn4t3"]I bought my 360 in January from walmart with the 30$ 2-yr service plan. I figured this would be an easy way to get my xbox fixed if it did break, like I'd heard they so often do. I love my 360 and up until today have had no problems with it at all. Well, I turn it on to play today and it freezes. This happened four or five times until I ultimately got the "3 red lights of death." I troubleshoot using the FAQs on the xbox website and it still doesn't work. Good think I shelled out the extra money for the service plan. So I call the walmart help line to make sure I can just bring the 360 back in and get it replaced or fixed. The guy on the phone gives me Microsoft's xbox service number. I am a little confused, so I tell him "No, you don't understand. I have the 2 yr walmart service plan." He responds "Yes, sir. But since you purchased the product so recently, it's still under MS warranty and they can fix it for you." I say "Yes, I understand that but I purchased the walmart warranty so I didn't HAVE to go through MS." "Sorry sir, but your 2-yr walmart warranty doesn't start until the MS warranty expires, but you do in fact have a 3 yr warranty technically. Its been a pleasure assisting you sir."
ASSISTING ME? This is THE biggest load of crap I have ever heard, and I am very TO'ed.Master__Shake
so where is M$ at fault? Walmart pwned you. Just take it back to customer service, they will take ANYTHING back.
where is ms at fault? how about the fact that my 360 died 3 months after i bought it.
ASSISTING ME? This is THE biggest load of crap I have ever heard, and I am very TO'ed.
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