Wow, you are lucky! Mine took about 3 weeks from them picking it up to me getting it back. The good? I got a months free Xbox Live. The bad? I didn't need it. The worse? They wiped my hard drive the buggers.
My original DS had no cracks, alot of scratches, few deep scratches (on the touch screen) and 'deep dirt' as I call it (marks on the material you cant seem to rub off.
I think any cracks that aren't system faults should be the complete responsibility of the owner of the console. I would never let any of my consoles get cracked or too badly damaged. Just makes it seem like a massive waste of money.
I like the feeling of the black DS Lite but the white one seems shinier and tackier. But it is a lot brighter looking whereas the black looks dull. Which do you prefer?
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