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Sony's New Game Concord Is Now Offline After Just Over A Week

Sony has shut down Concord, at least for the time being.

150 Comments

After just a week on the market, Sony has decided to remove Concord from sale and will take the game's servers offline. The move comes after the game failed to find an audience, with a reported 25,000 sales and very low player numbers. [Update: As of September 6, Concord servers are officially offline. As reported below, it's unclear if or when the game might return and again be playable.]

Game director Ryan Ellis said, "While many qualities of the experience resonated with players, we also recognize that other aspects of the game and our initial launch didn't land the way we'd intended."

Concord is no longer available to buy and the servers will go offline on September 6. Ellis said the team will "explore options" for how to "better reach our players," which sounds like the game could return in some form down the road.

Sony is refunding people who bought Concord. Those who bought the game on PS5 will get an automatic refund to their payment method. People who bought Concord on Steam and the Epic Games Store will get refunds, too, and players should look for email messages from those providers.

Anyone who bought a physical copy of Concord can get a refund from the store they bought it from.

This is a shocking turn of events, as few could have predicted Sony would end sales and shut the servers down for Concord so quickly, even though the player numbers and sales figures were low.

As Ellis alluded to in the statement, it sounds like Sony and Firewalk could be revamping Concord with a plan to bring it back in a different way. One possibility is it returns as a free-to-play title, which is what many expected it to be at launch to give it the best chance to find an audience.

Prior to this dramatic announcement, Firewalk planned to launch Concord Season 1: The Tempest in October, adding a new character, new map, new variants, and additional cosmetics and rewards. Season 2 was scheduled for January, with Season 3 expected in April, though these timelines have surely now changed.

Keep checking back with GameSpot for more on Concord.

Got a news tip or want to contact us directly? Email news@gamespot.com

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ceelogreen94

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This is so funny. I can't stop laughing lol... for all the talks of XBOX at least they can say that all of their games did better than Sony

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YukoAsho

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@ceelogreen94: Stop. Console war bleating doesn't help anyone. Besides, for all Sony's "winning," Nintendo actually turns a much healthier profit by keeping their costs in check.

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FF7Legend1981

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@ceelogreen94: Hate to rain in on your parade but Sony has won every console war except for PS3 (Nintendo Wii was the winner between it, the PS3 & Xbox 360) due to the PS3's high initial price point ($500/$600 per unit at launch). Micro$oft has yet to win a single console war. Nintendo continues to dominate the handheld market as it always has. Of the Big 3 gaming console makers, I'd say Mico$oft has been the one struggling the most... Neither Micro$oft nor Sony have done an adequate job when it comes to backwards-compatibility for older games. I should know since I owned both a PS3 & Xbox 360 - both of which had issues playing older games without lag &/or visual glitches.

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Tiwill44

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@ceelogreen94: Redfall was a similar disaster for Xbox... they've both had stinkers, and I doubt this'll be the last.

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ceelogreen94

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@Tiwill44: say what you will but redfall lasted longer than this.

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Nestea01

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Edited By Nestea01

@ceelogreen94: I'd play Redfall over this any time of the week. Redfall at least has beautiful scenery and colors.

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FF7Legend1981

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@Nestea01: Redfall is hot garbage. DLC was cancelled & the Season Pass was refunded. That should tell you just how much of an epic fail Redfall really is. Redfall isn't any better than Concord no matter how you look at it.

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OldDadGamer

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@ceelogreen94: If the console wars have come down to "My game lasted more than two weeks! I win!" our hobby is in real trouble.

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YukoAsho

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@olddadgamer: A crash is coming soon, and honestly, I welcome it. Burn the whole industry to the ground.

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OldDadGamer

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@YukoAsho: I think a change is coming, and I welcome it, but not a crash. People have been talking up a return of the 1984 crash, but the landscape is different. Back then, it was still up in the air whether games were a lasting thing or a trend that would burn out and never return. Today, games are an entrenched part of modern culture. No one thinks they might just be a flash in the pan, one generation thing. Anything this established and this profitable will never crash like it did in 1984. Change? Sure. Hopefully.

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YukoAsho

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@olddadgamer: I think the severity of the damage done to gaming in the transition to what's next depends on whether the larger companies can course correct from the current unsustainable practices before driving away the casual audience. No doubt there will always be a core audience who will likely be served by indies and more responsible companies, but the end of the gold rush will likely see a lot of big names leaving. Hell, MS is one foot out the door with their transition to just providing Game Pass.

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OldDadGamer

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@YukoAsho: MS has been drifting away from games ever since Nadella took over. Man has never liked being in the games industry. Still doesn't. I have a feeling MS's future in gaming will depend on a) how long Nadella stays CEO and b) who replaces him. Will it be a gaming friendly CEO like Steve Ballmer or someone who's even more down on it than Nadella? Time will tell.

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YukoAsho

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@olddadgamer: I imagine Satya Nadella would like to have all his divisions making money. We can't discount the incompetence we've seen from Phil Spencer.

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OldDadGamer

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@YukoAsho: I think, though, when you say Nadella wants all his divisions making money, yes, you're right, but does he want gaming to even BE a division? He's rumbled about spinning gaming and XBox off at times over the course of the last several years, indicating he's not sure MS should even HAVE a gaming division, money making or not. Sure, people hate on Phil, but I think Phil might be the person that has talked Nadella out of spinning off/selling XBox entirely to some other entity.

Now, don't be all "You pony" or anything. XBox will always be, as it is too big an entity and too strong a trademark to fail. But will it always be MICROSOFT XBox? Maybe, maybe not. Depends on how long Nadella is there, or how long Phil has his ear.

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YukoAsho

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@olddadgamer: I'm no Console Wars trogledyte, and you're not wrong about the possibility that the Xbox might be sold off. I just wonder who would even buy it at this point? They've had exactly one successful generation. I doubt Sega has the money, and I can't imagine anyone else being interested.

As for Nadella, he DOES strike me as the sort who would prefer to have MS be only a "serious" company. Not without reason, I feel. I remember when the Xbox first came out, people were wondering why Microsoft was even getting into the console gaming arena in the first place. This could be less Nadella "not liking" games, and more him not seeing where Xbox fits with the rest of their portfolio... Though the Activision buyout happened under Nadella, so I wonder what the hell is even going through his head.

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OldDadGamer

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@YukoAsho: I'll say it again: Not saying it will happen, but Samsung. Samsung has always been a gizmo company, while MS has not (it's MicroSOFT for a reason). They have the distribution network. They are located in a country that's nuts for games. They have a good reputation, it would be instant karma. They could even leave most of the software at MS and just take over the development of the consoles. Match made in heaven, you ask me.

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ceelogreen94

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Edited By ceelogreen94

@YukoAsho: Well I give it another 4 years after that, the only thing that will stand is the PC's and thank God!

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@ceelogreen94: I think Nintendo will do fine in the post-crash era. They've done it before, and they've never put anything above making fun games. I can see Japanese publishers returning to the forefront as, bar Sony themselves, Japan's been pretty good about focusing on making entertaining product above all else. Could we dare dream of Sega making a console again? Maybe too much to ask, but it'd be nice.

Not sure PC can become the sole gaming domain as long as so much of it focuses on the very best rigs at the expense of everyone else.

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EggShenSix

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"This is a shocking turn of events, as few could have predicted Sony would end sales and shut the servers down for Concord so quickly"

It's true that a mere two weeks is all it took, still, between the wokeness and the paying for a live service game -- and the fact that it was a live service game in the first place -- lots of us saw this coming.

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Dushness

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at least they only have ~25k players to figure out how to better reach, rather than millions

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deactivated-679b72f9bb8a2

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@dushness: 🤣

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sippio

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Edited By sippio

Sony has really bad leadership and has since someone said

"Cancel making PS3's backwards compatable w/ PS2"

~Selling old games is a ugly practice..

~Say the PS5 Pro had a whole new chipset that made it PS2 or PS3 bacwards compat w/ old discs= it would print money..

We are in some greedy azz times.

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YukoAsho

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@sippio: I don't blame Sony for the PS3 backward compatibility thing. The $500 price tag was just a noose around the neck of the PS3.

Honestly, at this time, I'm not sure how much of a difference putting PS2 and PS3 compatibility would make. PCSX2 is a very mature emulator, and the stuff I've seen out of PCSX3 is looking more and more impressive all the time.

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amichalski81

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@YukoAsho: I am not sure what the obsession is with having systems play old games. Has anyone booted up their old systems and played a game they loved back then? a few months ago I pulled my old OG black Xbox out of a storage bin in my closet to play the original sniper elite game and boy was it bad. So I am not sure why someone would want to play a PS2 game on a PS5 ? I can certainly understand playing a ps2 game on a newly released ps3 and wanting that. it's only 1 console newer, but I do not think that a playing a game 2 or 3 systems apart will be fun other than nostalgic. I finally had to abandon GTA5 on my ps4 due to the lack of the system able to load graphics and not have glitchy playing and moved to the PS5 version which runs extremely smooth. I don't think a several system gap for backwards compatibility is a good thing. ( I also still own most of my old systems and can hook them up at anytime to play an older game )

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YukoAsho

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@amichalski81: While it's true that some games don't age as well, there's plenty of games that are straight-up timeless, and not everyone wants to buy every remaster just to replay their faves.

That said, playing PS2 games with PCSX2 is a far or GameCube games with Dolphin, are FAR more appealing options than even a year or two ago, as those emulators are incredibly mature and feature-rich. I'm planning to upgrade my Batocera setup, so I'm excited to see how Xemu works with the OG Xbox, but I'm expecting good things.

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amichalski81

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@YukoAsho: I see these emulators are on PC - I believe the posts were discussing the consoles being backwards compatible - not so much getting a top of the line gaming PC to play older titles. It's good to know such things exist - which I had no idea there was these extremely updated emulators.

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YukoAsho

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@amichalski81: I dunno if you need a top of the line PC to play PCSX2 nowadays. It's a very mature emulator. Hell, my Batocera machine is a 2nd gen Ryzen 7 and an AMD RX Vega card, practically prehistoric at this point, and PCSX2 plays damn well. Dolphin is a similar story with Wii and GameCube. Might have to upgrade for PCSX3, but I can probably hold on a bit for a sale on 5th gen Ryzens.

Obviously the best solution would be for the systems to support their old games, but we're at the point where the community is stepping up, as it always does.

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GirlUSoCrazy

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Edited By GirlUSoCrazy

@sippio: Maybe they want gamers who want that to move to PC and Xbox? Those games seem to be unofficially compatible there. Even a lot of Xbox gamers seem to be able to unofficially play PS1/PS2 games.

Personally I kept my old systems. Unfortunately there are a lot of Xbox/360 games that don't work on the One/Series, and even a few One games that don't work on the Series. It seems like if you want full BC you just need to keep the original system.

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deactivated-680a5fa8cce7a

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This shall be a lesson for Sony on where they doing wrong since Playstation 2-era.

I think I watched in a documentary that before Sony released Playstation 1, they researched video game industry properly and decided "little kids play Nintendo, Sega video game consoles were successful because they targetted teen and adults by opposing Nintendo's vision and why Sega failed in video game industry is just because they cannot relate to current gamers anymore so we should relate to current gamers and stay away from targeting little kids". Since this wisdom, especially after Playstation 2-era Sony failed to relate to current gamers by releasing interactive story BS, filling Sony games with tones of elements not related of any interest of gamers and most importantly, their video games started to be toooooo childish.

Sony failed to research how current video game industry is. Video games about choosing a character and battling in arena are mostly free to play anymore even when they are video games not limited to little kids. But Concord targets kids under 6 years old but the game is not free to play so how these kids would be able to play this game? Why a person would pay $40 to your game when there are tones of F2P game like that? A person older than 10 wouldn't wanna play this game, especially people who work but people who work can easily pay that much money but most importantly they wouldn't even give $5 for this game for how waste of time it's.

Free to play games require making money for server costs and all but they are smart to sell items that interest kids that can buy stuff with their pocket money. $40 is even too much of a pocket money in USA, but in rest of the world that's other than countries that use euros it's so much the kid would probably have to save that much money for a few years if the kid has the patient for it, but I doubt a kid would think this game deserves that much money and time anymore. Video game companies ignores world anymore as Steam even removed regional pricing, so they only play ball between dollar and euro, ignoring rest of the currencies and murdering video game industry against themselves. For that much money I would expect them to offer tones of universe of gameplay that transcents video game industry by offering something refreshing like what Team Fortress 2 managed to do. They released trivial ordinary game like Concord and did they release expect people to even waste their time on it when people are mortal ayy lmao. I can pay 2 months worth of bills and 2/8 of 1 month of rent here with $40 lmao.

Being an adult is enough to realistically guess why a game like Concord would fail hard even before the game processed to production from design phase but I guess Sony is run by bunch of kids who have no idea what's a video game anymore. Their fate will be even way worse that Sega, Sony will stop producing video game consoles as they lack the vision to develop a decent playable game anymore since Playstation 2 era. Sayonara, Sony. Go produce some mp3 players and advertise them in any movie you can lmao. I'll almost feel sorry for Sony shills who begged on social media around to make people play this game lmao.

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Dushness

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@guitarwarrior66: it might have meant something if there was a massive drop off of ps fans since ps2. but ps3, ps4, ps5 all major success, with 100+million playstation fans still going strong

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sippio

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@guitarwarrior66: LOL made me laugh about "almost felt sorry for the Shills"

~Sony ignored popular games like Socom & Resistance & Killszone.

Socom Solid w/ Hideo woulda broke the internet.

Even without Kojima they know it's a beloved game & they can't stop seeing past the live service model & the 0.05% who buy cosmetic crap.

These whales are the enemy of every gamer!

--I want the insider story about who/how conviced Sony to stop PS3 backwards compatibility.

~The way Sony handles old games is a shame. Esp for people like me who doesn't want to buy digital.

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pillarrocks

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Hope Sony stops with these online service games.

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GirlUSoCrazy

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@pillarrocks: I hope all publishers do

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mogan

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@girlusocrazy: That probably won't happen while that's where the biggest money in gaming is. But hopefully failures like Concord will make the industry a little more thoughtful about their next attempts.

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Edited By YukoAsho

@mogan: The biggest money for the fewest number of publishers. It's mobile gaming all over again - one or two big fish in a tiny pond.

As for the cost, that is something the publishers brought entirely upon themselves with their ever-bloated budgets to chase prettier and prettier graphics, game quality be damned. There's a reason Nintendo makes bank while everyone struggles to break even - they live in their means.

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mogan

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@YukoAsho: I imagine there’s the feeling among big publishers that, if one of them tries to make smaller, cheaper, less technically impressive games, they’ll lose out to the publishers who keep pushing the really impressive technical showpieces. To say nothing of the gamers’ reaction to seeing two equally priced games, one of which looks like a massive next gen epic and the other doesn’t.

It’s not like gamers don’t complain about graphics and game length when they aren’t impressive.

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Edited By YukoAsho

@mogan: See, "same price" is part of the problem. Among Us was what, $10? And that sold gangbusters. While you probably won't sell 20 million copies of a more modestly-made game at $40, you also won't HAVE to in order to make a profit.

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GirlUSoCrazy

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Edited By GirlUSoCrazy

@mogan: Not everyone can achieve it, but they still want to try. I guess you can't tell a company to be happy with a certain level of success. Or rather, you can't tell that to investors.

Sounds like a bubble will have to burst and companies/investors will have to learn some difficult lessons. Hopefully this time it won't be like 1983!

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mogan

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@girlusocrazy: I think something will have to change how expensive it is to make games. As traditional single player games that only get sold once become less and less viable for AAA publishers, their need for successful live service games is just going to keep going up.

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Vodoo

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@mogan: Single player games is what drives games sales. Period, full stop. They are what provides the escapism, the challenges, the narrative and story arc. Most players are completely fine paying the cost of admission for a good 12-15 hour experience.

Yes, you have the handful of behemoth multiplayer games, but those are the exception, not the rule.

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mogan

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@Vodoo: The most popular and profitable games in the world are all service games. That's why big publishers keep trying to break into that market. It's been that way since World of Warcraft. But the market for games you're never really done playing is hard to break into because it only takes a handful of behemoth multiplayer games to get most of the interested players entrenched in a game designed to keep them playing. So, poorly thought-out efforts like Concord fail in short order.

Single player games are more numerous because they end; gamers can buy one, play it, then move on to buy another relatively quickly. As games get ever more expensive to make though, publishers are looking more and more for properties that can be monetized over time instead of predominately at the initial sale only. It's why the AA (or "B" game) industry dried up in the 2000s, it's why the low budget indie market boomed in the 2010s, and it's why we get so many remakes and remasters these days, and why publishers are pushing to increase the standard launch price of AAA games in the western market.

It's not an issue of single player games being better or worse than service games, everybody likes what they like, it's an issue of the traditional game model not staying viable over time. No publisher can expect all their single player games to hit like BG3 or Cyberpunk, and when they don't the margins are getting slimmer and slimmer. Big publishers are showing that they're more willing to risk the odds of breaking into that competitive service game market for the reward of a game they can successfully monetize for years.

I'm sure Sony's not going to abandon their usual big single player franchises any time soon, but I'll bet they keep trying to find successful service games as well.

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Vodoo

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Edited By Vodoo

@mogan: I agree with everything you've said. However, if all of these technical effects are not sustainable, stop adding them in games. Pretty simple. Just because hardware is capable of these things, doesn't mean they have to be used if it's slowing development time and adding cost.

Nobody will care if a game foregoes chromatic abberation, motion blur, or 4K graphics if it'll mean more games at a faster pace. And I say that meaning it's not a make or break to gamers on whether they purchase a game or not.

These studios are bringing the cost onto themselves. Don't add these things if it will substantially add to dev time and cost. Sure, they look nicer (if it's a feature I don't disable right off the bat), but as a business decision, it seems very straightforward. And they're making the wrong choices.

If studios can't afford to make these games, and gamers don't care that much about these effects, than WHY do they continue to go down this road? It's like 2+2=10.

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FF7Legend1981

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@mogan: World of Warcraft is an MMO - not a live service game. Example of a live service game is Diablo IV. There are major differences between WOW (MMO) & Diablo IV (live service). Unlike Diablo IV, WOW requires a monthly subscription fee if I recall correctly.

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mogan

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@FF7Legend1981: MMOs are the original live service game, man. Continuous content designed to keep you playing and continuous monetization? That's the core of a live service game. That's what Diablo 4 does too. WOW is one of the few MMORPGs that's kept its subscription requirement (mostly, I think there's a free trial option) but it also has microtransactions.

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FF7Legend1981

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@mogan: There is a stark difference between MMOs like WOW & live service games like Diablo IV. Diablo IV can be played solo unlike WOW. Like I said, big differences between the two.

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death_burnout

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@FF7Legend1981: WoW has been entirely soloable for many years, with the exception of whatever the current dungeon and raid content is. Besides, there's not really a stark difference, Hell, WoW has introduced a lite pseudo-battepass mechanic to further maintain player engagement. It technically is a live service game and it morphs to current trends over time.

MMO's really are the original live service games, before that became a term.

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GirlUSoCrazy

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Edited By GirlUSoCrazy

@mogan: Why would one type of game have to be at the expense of another?

And as we see, they keep repackaging or upgrading the same traditional games, and people keep buying them so it's not a one and done. They just released another Castlevania collection and people are happy, MGS3 and Silent Hill 2 coming out again, RE4 Remake was GotY, etc.

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what101

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@girlusocrazy: At least AAA live service. This shit works for phones because if they fail, the money put into it has minimal risks involved.

But losing 200 mil hurts and 8 years hurts more than 200K and 6 months.... ALOT more

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GirlUSoCrazy

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Edited By GirlUSoCrazy

@what101: Yeah. Mobile games where you spend 10 minutes here and there makes a lot more sense than a lot of live service games that expect you to spend hours doing dailies grinding out a battle pass and chasing after XP boost to keep up.

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deactivated-6797e778f0428

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Good. Another game made by greedy company with micro-transaction in center of all just to milk money from gamers. Silly business practices.

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ratchet200

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Edited By ratchet200

@girlusocrazy:So why then when I just Googled "does Concord have microtransactions" was the first thing that I saw say: "Concord Will Have Microtransactions"?

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deactivated-6797e778f0428

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@ratchet200: "Let them make a first bite"

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