Retailers: 360 Failure As High As 33%

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fathoms_basic

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#1 fathoms_basic
Member since 2002 • 22116 Posts

We really, really shouldn't have to deal with this.

http://www.dailytech.com/Retailers+Estimate+Xbox+360+Failure+Rate+High+as+33+Percent/article7892.htm

Excerpt-

"After contacting several retailers from various regions in North America, the responses were unanimous: the Xbox 360 is the least reliable gaming console in recent history. Current EB Games or GameStop employees who offered information did so under strict anonymity, as it is against company policy to reveal such information to the public. Furthermore, our sources confirmed that EB Games revised its Canadian warranty policies during early 2007 for consoles solely due to the failure rate of the Xbox 360.

EB Games held conference calls for its Canadian stores informing them of the new policy changes and revealing alarming failure rates of the Xbox 360. "The real numbers were between 30 to 33 percent," said former EB Games employee Matthieu G., adding that failure rate was even greater for launch consoles. "We had 35 Xbox 360s at launch I know more than half of them broke within the first six months (red lights or making circles under the game discs). Two of them were dead on arrival."

"As a result of the high failure rate of the Xbox 360, EB Games corporate nearly doubled the prices of its one-year, over-the-counter warranty. While the previous warranty would give a customer a brand new console in exchange for the broken one, the new policy now states that the customer will receive a refurbished console instead. The move was made because it was becoming too costly for the retailer to give the customer a brand-new machine, which still carries a store cost close to the MSRP. The price increase and policy change wasn't exclusive to only the Xbox 360, however, as it also applies to all other Sony and Nintendo consoles sold.

The failure rate nearing a third of all Xbox 360 consoles was found at other retailers too. A Best Buy customer service department manager, who wished to remain unnamed, said that failure rates for the console were "between a quarter to a third" of all units sold.

"We see a ton of [Xbox 360s] come back all the time. We strongly push our customers to buy our service plans no matter what they buy, but it is especially important for them with the Xbox 360," said the manager. "It's a lucky thing for us that Microsoft extended the factory warranty to one year, because we were having a hell of a time dealing with the launch units. Now we don't have to deal with those broken [Xbox 360s] until their second year, for those who have purchased the two year plans."

This is just pathetic. Microsoft continues to lie to everyone about the 3-5% defect rate, when everyone with half a brain knows that can't possibly be true. They refuse to do anything about this, and consumers are getting ripped off at a record pace. This problem has been documented time and time again, hitting "Worst Product" reliability lists, complained about on a weekly basis by both retailers and consumers, and Microsoft fails to even address the issue.

Nintendo, on the other hand, still has the most reliable system out there. They've had the most reliable system ever since the NES. They can still manage to produce a wonderfully reliable product...and Microsoft looks COMPLETELY incompetent in comparison. Hell, even the PS3 is remarkably reliable, which only makes the 360 look even worse. How much longer are we going to stand for this?

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UpInFlames

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#2 UpInFlames
Member since 2004 • 13301 Posts

Apart from the high price, this is the only thing keeping me from getting a 360 at this point which is absolutely frustrating with games like Mass Effect and Grand Theft Auto IV coming. Where the hell are those 65nm CPU's? Will they even rectify this issue? Microsoft needs to do something about this - pronto.

By the way, I suggest you change the topic title so people know what it's about.

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Ghost_Face

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#3 Ghost_Face
Member since 2002 • 7676 Posts
The 360 failure rate is extremely alarming. The problem is without an official and truthful release from MS on the numbers or these anonymous people actually step forward with solid data, the issue is going to be a word of mouth thing that is going to only inch forward. There has already been talk about a class action suit but I haven't heard anything that's 100%.
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SciFiCat

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#4 SciFiCat
Member since 2006 • 1750 Posts

Apart from the high price, this is the only thing keeping me from getting a 360 at this point which is absolutely frustrating with games like Mass Effect and Grand Theft Auto IV coming. Where the hell are those 65nm CPU's? Will they even rectify this issue? Microsoft needs to do something about this - pronto.

By the way, I suggest you change the topic title so people know what it's about.

UpInFlames
For exactly the same reason I´m holding off the purchase of a 360, Bioshock will just have to wait. As a side note, many gaming sites and publications editors have stated that both their in office 360 have all nearly died and some of them had their home units red ring as well? Call me crazy but this was never an issue last generation.
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AquaMantor

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#5 AquaMantor
Member since 2004 • 7571 Posts

My 360 hasn't died on me...yet...

*murmurs to self* "keep it away from warm areas...keep it away from warm areas..."

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AtomicTangerine

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#6 AtomicTangerine
Member since 2005 • 4413 Posts
My 360 started freezing, and even though it was out of warranty, Microsoft fixed it free of charge and I had it back within a week. It really sucks that they break so often, but at least it's very easy to get it fixed. That's a solution to a problem that shouldn't exist, however.
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Robnyc22

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#7 Robnyc22
Member since 2007 • 1029 Posts

Apart from the high price, this is the only thing keeping me from getting a 360 at this point which is absolutely frustrating with games like Mass Effect and Grand Theft Auto IV coming. Where the hell are those 65nm CPU's? Will they even rectify this issue? Microsoft needs to do something about this - pronto.

UpInFlames

Agreed.

9 months ago Xbox 360 was pretty much my prime choice to be my first console purchase of this generation with my eyeing it for a purchase this summer.....now...it's completely off my list until MS gets their act together.

The price wasn't much of an issue, but at the same time I didn't consider 360 worth a purchase until it had a price drop, received more reliable hardware, and bulked up an exclusive library of games (like Mass Effect) I was actually interested in or at least games I would prefer to play on console (like Assassin's Creed)......but between word of no price drop (instead they decided to release an even more expensive SKU) and most of all to top it off with the reported high failure rates (more so then any other console I can personally remember in history), I've completely scratched 360 off my list....in fact, PS3 is looking more attractive to me now when last year I wasn't even considering it given the price I didn't think was worth it.

The Wii has become my prime first console platform of choice for purchase this gen, especially since slowly Wii has begun to announce exclusives that have caught my eye and with its success and gaining momentum in userbase, If Wii continues to sell as well as it has, I can see third party developers jumping on board....especially since supposedly Wii games cause much less to make and less time.

Bioshock I was going to get on PC anyway.

But at this point I'm just gonna play the PC version of Assassin's Creed (where I was originally planning to just get it for 360 if I got one) and I'm just gonna wait for GTA IV to come to PC .....and hopefully Mass Effect eventually will come to PC as well....I guess I can live without Dead Rising.

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Shifty_Pete

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#8 Shifty_Pete
Member since 2004 • 2678 Posts

"After contacting several retailers from various regions in North America, the responses were unanimous: the Xbox 360 is the least reliable gaming console in recent history."

That's a load of crap. They shouldn't have used the word "recent."
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rragnaar

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#9 rragnaar
Member since 2005 • 27023 Posts
My 360 made me a sad panda yesterday.  It has been dead for about a month and a half, and I decided to do the towel trick.  Lo and behold it worked again... for two hours... and died.  Truly a heartbreaking experience.  Those EB figures match up nicely with that article I linked the last time we were all whining about the 360's reliability.
http://www.smarthouse.com.au/Home/D3Q7G8S2?page=1
I really hope I get a replacement in time for Bioshock and Blue Dragon.
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Shame-usBlackley

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#10 Shame-usBlackley
Member since 2002 • 18266 Posts

It's becoming increasingly evident that Microsoft is going to be forced to correct this issue before they do it on their own. Sad, because it's going to do irrepairable damage to the brand, and the system's library is the best out there in my opinion.

It's good that retailers are reporting how bad this really is, because it's going to force that the issue gets dealt with sooner rather than later. This is the first time in any generation that I've wanted to recommend people a system based on its library, but am unable to do so due to how flat-out unreliable the hardware running it is.

This may be Microsoft's own version of a $600 pricetag. Time will tell.

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GodModeEnabled

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#11 GodModeEnabled
Member since 2005 • 15314 Posts
Yeah it is shocking and a major piss off. Mine is still holding out all right and its seen heavy use since I got it in december, so I hope in the 70% non crap console owning range as I cant afford to keep buying new ones. Its a shame there is so many good games too that people are held off by the crappy console quality. Buying this system is like playing russian roulette, you have a higher chance for survival than not, but boy does it suck if lucks not on your side.
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DJ_Lae

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#12 DJ_Lae
Member since 2002 • 42748 Posts

Yeah, it was my moment of realization last year when I bought my 360 that I actually asked about in-store warranties before the employee entered his little spiel. I figured that $60 was a small price to pay to guarantee that I wouldn't have to pay extra for three years, when my 360 would likely break once or twice in that time. I've already burned through one already, whichleaves two and a half years of peace of mind on the clock.

At roughly the same time I purchased a DS for my girlfriend, and as a different employee tried to foist off the extended warranty I almost laughed in her face. Somehow the concept of a Nintendo system dying seems alien. My SNES did become a bit grumpy and would occasionally turn itself off, but that was about ten years after I got it.

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rragnaar

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#13 rragnaar
Member since 2005 • 27023 Posts

It's becoming increasingly evident that Microsoft is going to be forced to correct this issue before they do it on their own. Sad, because it's going to do irrepairable damage to the brand, and the system's library is the best out there in my opinion.

It's good that retailers are reporting how bad this really is, because it's going to force that the issue gets dealt with sooner rather than later. This is the first time in any generation that I've wanted to recommend people a system based on its library, but am unable to do so due to how flat-out unreliable the hardware running it is.

This may be Microsoft's own version of a $600 pricetag. Time will tell.

Shame-usBlackley

It is so disappointing.  The little bit I got to play it yesterday reminded me of how complete a package it is when the console is functioning... but I think you are right.  They will be forced into this before they do it on their own.  I don't know why it has to be like this.  Each console has an achiles heel this generation.  I don't remember it being like this in any generation before.
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UpInFlames

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#14 UpInFlames
Member since 2004 • 13301 Posts

Bioshock will just have to wait.SciFiCat

I was always planning to get the PC version anyway. :wink:

Bioshock I was going to get on PC anyway, butt t this point I'm just gonna play the PC version of Assassin's Creed (where I was originally planning to just get it for 360 if I got one) and I'm just gonna wait for GTA IV to come to PC .....and hopefully Mass Effect eventually as well....I guess I can live without Dead Rising.Robnyc22

Mass Effect and Grand Theft Auto IV will most likely find their way to PC (hell, I'm sure Halo 3 will make it someday), but it would've been nice to play those games sooner rather than later. The 360 has a nice library of games that interest me (Dead or Alive 4, Chromehounds, Gears of War, Project Gotham series, Forza 2, Viva Pinata, and the inevitable Ninja Gaiden 2), but I simply cannot afford a 465 Euro ($630) console that might die on me at any second.

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fathoms_basic

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#15 fathoms_basic
Member since 2002 • 22116 Posts

Good responses.

I think all of you bring up a lot of solid points, and it's encouraging to see. I think if there are enough gamers who think logically about this issue, Microsoft will eventually be forced to do something. In the end, I don't think any consumer - gamer or no - wants to take such a big risk with a significant sum of money. And it IS extremely disappointing because of the great games that are coming for the system (Mass Effect, Bioshock, and eventually, Gears of War 2); it's not like the system doesn't have any software. That's not the problem. But reliability is a major issue, and I often wonder if Microsoft is fully aware...but tragically, can't do anything about it without releasing a whole new system, thereby royally screwing those who already bought it. I don't envy Microsoft their position at this time, but sometimes, tough decisions need to be made.

I have a 360 and it hasn't died on me...yet. I've only played two games on it, though. And I'm very worried now, because every single person I know is at least on their second console (some on their third and even fourth), and I'm constantly nervous. I was actually far more nervous about the PS3 when I got it, but the reported failure rates for that system are VERY impressive and thus, surprising (to me, at least). I knew the 360 had a disastrous launch, but I honestly thought MS had dealt with it, and I figured with the complexity of the PS3 architecture, that thing was gonna have all kinds of problems. But it didn't, and it still doesn't. I'm very happy with it.

And Nintendo...well, those guys are amazing, reliability-wise. Has anyone EVER had a Nintendo console die on them in the past 20 years? I mean, I'm actually asking. I've never met anyone who has.

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SSJ_Nega

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#16 SSJ_Nega
Member since 2005 • 3171 Posts

The 360 failure rate is a lot higher than i expected. My 360 has been sitting in my cupboard since January, i got the red lights of death so i phoned up MS and they told me i have to pay £86 to get it fixed, it was only about 3 weeks out of warrenty. I've been told numerous times to constantly bug them until they fix it for free which i'll probably do seeing as i've missed a lot of games in that time and could put the £86 towards those games.

I've also tried to towel trick twice, it did'nt last long enough to get me past the menu for F.E.A.R.

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MKHavoc

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#17 MKHavoc
Member since 2007 • 1100 Posts
I can't believe the failure rate is stil this bad. It's been over a year since the console's launch, Microsoft should do more about this. I got mine at the beginning of the year, luckily it still works fine.
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Grieverr

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#18 Grieverr
Member since 2002 • 2835 Posts

I don't understand why some of you guys don't want to get it. The fix is fast and free. So where's the risk? At most, you'll be out of a 360 for a week or two.

You guys sound like the 360 breaking is some irreversible curse you're doomed to live with. yes, it sucks when it breaks, and yes, MS should reap whatever consequences are due to them. But you guys shouldn't missing out on all this great gaming because a supposed 33% of systems break. You may be one of the lucky 66%, and again, if not, the repair is quick and free.

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rragnaar

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#19 rragnaar
Member since 2005 • 27023 Posts

I don't understand why some of you guys don't want to get it. The fix is fast and free. So where's the risk? At most, you'll be out of a 360 for a week or two.

You guys sound like the 360 breaking is some irreversible curse you're doomed to live with. yes, it sucks when it breaks, and yes, MS should reap whatever consequences are due to them. But you guys shouldn't missing out on all this great gaming because a supposed 33% of systems break. You may be one of the lucky 66%, and again, if not, the repair is quick and free.

Grieverr

I called them about a month ago, I was on the phone for about an hour with a guy who didn't really understand english, and didn't speak it terribly well either.  I had to repeat my address to him about 5 times.  A month later and I still haven't seen a box from them.  Right now, I don't have much free time, so when it comes down to either calling MS customer support again and burning another hour of my life away with no certainty that it will produce results, versus playing Wii or PS3, or going out on the town with friends, well... I don't know, life's too short sometimes.  I know I will change my tune when Bioshock gets closer to being released, but for right now, it is more trouble than it is worth.
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Oilers99

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#20 Oilers99
Member since 2002 • 28844 Posts

I don't understand why some of you guys don't want to get it. The fix is fast and free. So where's the risk? At most, you'll be out of a 360 for a week or two.

You guys sound like the 360 breaking is some irreversible curse you're doomed to live with. yes, it sucks when it breaks, and yes, MS should reap whatever consequences are due to them. But you guys shouldn't missing out on all this great gaming because a supposed 33% of systems break. You may be one of the lucky 66%, and again, if not, the repair is quick and free.

Grieverr

The system breaks. That's not something anyone should have to deal with, especially since the system already costs so much. And not everyone has a smooth service. Shame-us's system came back with a boot-print on it. And many people have reported having their systems break multiple times. It all adds up to a headache that we shouldn't have to deal with, and not one that should be taken lightly. It's not something that is necessarily resovled "quick and free".

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Shalafi

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#21 Shalafi
Member since 2003 • 531 Posts

Man, for a company as big as Microsoft, this is ridiculous and sad. When you have this many people complaining about system failures, with the competition they're getting from Sony and Nintendo, you'd think they would address this issue quickly and firmly. This isn't helping their image at all, and it actually makes you wonder if something sinister is going on inside the company. I wonder if they're doing this to get rid of old 360's to pave way for new reliable ones, or they're doing this just to up their 360 sell count(is that possible even?).

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TriangleHard

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#22 TriangleHard
Member since 2005 • 9097 Posts

I don't understand why some of you guys don't want to get it. The fix is fast and free. So where's the risk? At most, you'll be out of a 360 for a week or two.

You guys sound like the 360 breaking is some irreversible curse you're doomed to live with. yes, it sucks when it breaks, and yes, MS should reap whatever consequences are due to them. But you guys shouldn't missing out on all this great gaming because a supposed 33% of systems break. You may be one of the lucky 66%, and again, if not, the repair is quick and free.

Grieverr

Well even getting it fixed.

Sending the system and getting it back shouldn't be part of the ownership of a console system. Why should the consumer have to bother with this kind of annoyance just because Microsoft failed to make quality product?

I have NES, SNES, Saturn, PS1, PS2, and PS3 and I never needed to get any system fixed (except PS2 but that's because I dropped it. Can't blame anyone but me)

Microsoft simply just have to provide their consumer with quality product. Not producing quality product that is long lasting would mean either A) the company is incapable, meaning consumer shouldn't trust them, or B) Company just don't care, then consumers REALLY shouldn't trust them

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Moridin18

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#23 Moridin18
Member since 2007 • 203 Posts
Man they better take care of this or give up any hope of being number one this generation. this is the only console that I have ever held of on because I was worried that it would fail on me. And I have been gaming for a long time.
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DJ_Lae

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#24 DJ_Lae
Member since 2002 • 42748 Posts

I don't understand why some of you guys don't want to get it. The fix is fast and free. So where's the risk? At most, you'll be out of a 360 for a week or two. Grieverr

It's an annoyance no matter how you look at it:

-You're out a console for a couple of weeks
-You'll probably get a refurbished unit, so it's a crap-shoot on what model of disc drive you get (my replacement was significantly louder)
-All of your purchases are no longer linked to the console, so you have an enormous headache if multiple people use it

Plus the repairs/replacements are only free for so long, and there's no guarantee that a repaired console will last.

Not a good business model on Microsoft's part. I'd imagine that it would have been cheaper to overengineer the cooling to begin withthanall of these repairs they're paying for now.

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Bethany

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#25 Bethany
Member since 2002 • 7663 Posts
This will weigh heavily on my mind around the time Eternal Sonata and Blue Dragon come out. I've always treated my consoles with care, given them plenty of space to run and fresh air, lots of hugs, whatever. I gladly pay the substantial monies in order to play my games. But coming from someone who used to flip her original Playstation over and run it upside down because sometimes it just wouldn't go otherwise... I don't look forward to nursing a colicky console. The odds are in my favor, of course, but still--that failure rate is completely absurd, if true.
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Robnyc22

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#26 Robnyc22
Member since 2007 • 1029 Posts

Mass Effect and Grand Theft Auto IV will most likely find their way to PC (hell, I'm sure Halo 3 will make it someday), but it would've been nice to play those games sooner rather than later. The 360 has a nice library of games that interest me (Dead or Alive 4, Chromehounds, Gears of War, Project Gotham series, Forza 2, Viva Pinata, and the inevitable Ninja Gaiden 2), but I simply cannot afford a 465 Euro ($630) console that might die on me at any second.

UpInFlames

Agreed....and 9 months ago my mentality was that even though some of those games I was looking forward to that were appearing on 360 would eventually arrive on PC, there were still some games that I rather play sooner then later or games (like Assassin's Creed) that I just rather play on a console then on a PC with a gamepad.

However....with this high rate of reported failures and word of no price drop....I'm just gonna either stick to the PC versions of games I was originally planning to get for console (like Assassin's Creed) or wait for the PC versions to be announced.....I'm expecting GTA IV to arrive on PC roughly seven months after the console version, just like all the previous GTA games since GTA3 have....and given Bioware's history in the past, I expect Mass Effect will arrive on PC a year or so after the 360 version, especially now that Bioware has signed a deal with Take2 so they don't have to rely on Microsoft's go ahead to bring a game to other platforms like PC since Bioware actually owns their own IPs, even if MS published the Xbox / 360 version, thats actually how Jade Empire came to PC.

I was originally planning on getting a 360 this summer, a Wii in Fall, and holding off for the real long term for a PS3.....

Now, 360 is completely off my list, and Wii looks to be my first console purchase for this generation....it's fun, is gauranteed to have great exclusives no other platform will ever get, is inexpensive, and is gaining userbase momentum.....and like I said, even with its insanely high price, PS3 is looking more attractive to me then 360 is now....one because despite the high price at least I haven't heard numerous stories of PS3's failing like 360 has, in addition, PS3 is beginning to get true exclusive announcements of game I don't even picture going to 360 or PC that have me interested.

I think starting in the second half of 2008 and going forward after that point PS3 look like it'll finally get exclusives released on that platform that I'm highly interested in that are pretty much gauranteed never to go to another platform, not even PC.

Heavy Rain was a game I was really keeping my eye on and its recently been confirmed as a 100% PS3 exclusive that is now being published by Sony as well as having involvement in the development (ie....gauranteed to stay PS3 exclusive with no 360 or PC version), Uncharted is looking very promising and you know thats gonna remain PS3 exclusive, so is Heavenly Sword if that turns out well.....not to mention other games in the pipe confirmed in development I can't wait to see that are gauranteed to stay PS3 exclusive....like Fumito Ueda's upcoming project and God of War III.

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Shame-usBlackley

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#27 Shame-usBlackley
Member since 2002 • 18266 Posts

The system breaks. That's not something anyone should have to deal with, especially since the system already costs so much. And not everyone has a smooth service. Shame-us's system came back with a boot-print on it. And many people have reported having their systems break multiple times. It all adds up to a headache that we shouldn't have to deal with, and not one that should be taken lightly. It's not something that is necessarily resovled "quick and free".

Oilers99

Yeah, that's where I take issue with this whole thing:

If the 360 somehow ends up taking the market, what kind of message does that send? With each passing generation, hardware is getting more complex and games are requiring patches on Day One. This is not where consoles should be headed. Just as consoles shouldn't be priced at the same level as entry-level PC's. The line is getting blurry as to what makes a console a console.

Should we ignore these issues now, they will come back to bite with more force in future generations. Reliability should not be an add-on, option, or even a question. It should be a certainty. Either the relibility needs to be brought back within acceptable ranges, or consoles need to start coming with built-in five or ten year warranties.

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fathoms_basic

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#28 fathoms_basic
Member since 2002 • 22116 Posts

I'm wondering if Microsoft is planning something major to deal with this for the holidays. Because Sony has already confirmed the PS3 price cut before Christmas, and it's only a matter of time now. Many of the big-name games coming out are multiplatform, anyway, and not long after, Sony will have the major exclusives in FF XIII, MGS 4, and GT 5. Not to mention the Wii still going strong, although I question the strength of their software lineup for 2007. Therefore, it almost seems inevitable MS will do something. They can't possibly push the 3-5% defect lie on consumers any longer, not after this.

And besides, they've shown they can make the correct moves in the past, so it's certainly not out of the realm of possibility. I'd hate to think they're just going to ignore it and pretend it doesn't exist. Consumers and retailers aren't stupid; numbers are numbers. This keeps up, and the 360 may start to fall at a rapid pace. If there's one thing that kills a person's loyalty in a company, it's an unreliable product. This is far more damaging than a lack of software, online issues, or anything else (none of which affects the 360 right now), and MS really, really needs to recognize this and address it. Quickly. Which is why I think we'll see some sort of plan before the fall.

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TenaciousD29

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#29 TenaciousD29
Member since 2006 • 666 Posts

I'm so sick of the same people always defending the PS3 and only bringing up FUD when it comes to the 360. Why don't the MODs do something?

I don't really care.I just needed to bring some balance to this forum.:P

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themexican201

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#30 themexican201
Member since 2003 • 368 Posts
Whatever happened to that 3%-5% breakage margin?
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MarcusAntonius

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#31 MarcusAntonius
Member since 2004 • 15667 Posts
[QUOTE=""]

"After contacting several retailers from various regions in North America, the responses were unanimous: the Xbox 360 is the least reliable gaming console in recent history."

Shifty_Pete

That's a load of crap. They shouldn't have used the word "recent."

No, recent is fine. The PS2 was far worse.

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MarcusAntonius

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#32 MarcusAntonius
Member since 2004 • 15667 Posts

-All of your purchases are no longer linked to the console, so you have an enormous headache if multiple people use it

DJ_Lae

That's likely why MS agents ask you to detach the HDD before shipping the unit to the repair center.

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yomi_basic

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#33 yomi_basic
Member since 2002 • 3915 Posts

I'm so sick of the same people always defending the PS3 and only bringing up FUD when it comes to the 360. Why don't the MODs do something?

I don't really care.I just needed to bring some balance to this forum.:P

TenaciousD29

So you're upset with the people that are the reverse of you?

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yomi_basic

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#34 yomi_basic
Member since 2002 • 3915 Posts
[QUOTE="Shifty_Pete"][QUOTE=""]

"After contacting several retailers from various regions in North America, the responses were unanimous: the Xbox 360 is the least reliable gaming console in recent history."

MarcusAntonius

That's a load of crap. They shouldn't have used the word "recent."

No, recent is fine. The PS2 was far worse.

LOL, I knew you'd try and say that!!

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MarcusAntonius

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#35 MarcusAntonius
Member since 2004 • 15667 Posts
[QUOTE="Oilers99"]

The system breaks. That's not something anyone should have to deal with, especially since the system already costs so much. And not everyone has a smooth service. Shame-us's system came back with a boot-print on it. And many people have reported having their systems break multiple times. It all adds up to a headache that we shouldn't have to deal with, and not one that should be taken lightly. It's not something that is necessarily resovled "quick and free".

Shame-usBlackley

Yeah, that's where I take issue with this whole thing:

If the 360 somehow ends up taking the market, what kind of message does that send?

You can thank Sony for that. Sony set this standard with the PS2, to the tune of 200,000,000 million consoles sold and counting. Not that I'm excusing defective hardware or anything, but Sony sent the message long ago, not just with game consoles, but with their computers and disk drives as well. With such a track record of success with the worst hardware of last gen, it only makes sense that MS would believe that they could cut corners to get an early lead in the console race. Perhaps some of itis MS taking the same approach with game consoles as they do with operating systems, you know, a work in progress.

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MarcusAntonius

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#36 MarcusAntonius
Member since 2004 • 15667 Posts
[QUOTE="MarcusAntonius"][QUOTE="Shifty_Pete"][QUOTE=""]

"After contacting several retailers from various regions in North America, the responses were unanimous: the Xbox 360 is the least reliable gaming console in recent history."

yomi_basic

That's a load of crap. They shouldn't have used the word "recent."

No, recent is fine. The PS2 was far worse.

LOL, I knew you'd try and say that!!

It's nice to have a reputation for bringing up facts and having the ability to put things into perspective. Thanks Yomi.

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yomi_basic

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#37 yomi_basic
Member since 2002 • 3915 Posts
[QUOTE="Shame-usBlackley"][QUOTE="Oilers99"]

The system breaks. That's not something anyone should have to deal with, especially since the system already costs so much. And not everyone has a smooth service. Shame-us's system came back with a boot-print on it. And many people have reported having their systems break multiple times. It all adds up to a headache that we shouldn't have to deal with, and not one that should be taken lightly. It's not something that is necessarily resovled "quick and free".

MarcusAntonius

Yeah, that's where I take issue with this whole thing:

If the 360 somehow ends up taking the market, what kind of message does that send?

You can thank Sony for that. Sony set this standard with the PS2, to the tune of 200,000,000 million consoles sold and counting. Not that I'm excusing defective hardware or anything, but Sony sent the message long ago, not just with game consoles, but with their computers and disk drivesas well. With such a track record of success with the worst hardware of last gen, it only makes sense that MS would believe that they could cut corners to get an early lead in the console race. Perhaps some of itis MS taking the same approach with game consoles as they do with operating systems, you know, a workin progress.

Wow, I know that you are anti Sony but this reaches a new level. Blame Sony for Microsofts failure. That's good comedy right there.

I'm pretty sure you could find a way to blame Sony for the Challenger explosion.

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rragnaar

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#38 rragnaar
Member since 2005 • 27023 Posts
[QUOTE="Shame-usBlackley"][QUOTE="Oilers99"]

The system breaks. That's not something anyone should have to deal with, especially since the system already costs so much. And not everyone has a smooth service. Shame-us's system came back with a boot-print on it. And many people have reported having their systems break multiple times. It all adds up to a headache that we shouldn't have to deal with, and not one that should be taken lightly. It's not something that is necessarily resovled "quick and free".

MarcusAntonius

Yeah, that's where I take issue with this whole thing:

If the 360 somehow ends up taking the market, what kind of message does that send?

You can thank Sony for that. Sony set this standard with the PS2, to the tune of 200,000,000 million consoles sold and counting. Not that I'm excusing defective hardware or anything, but Sony sent the message long ago, not just with game consoles, but with their computers and disk drivesas well. With such a track record of success with the worst hardware of last gen, it only makes sense that MS would believe that they could cut corners to get an early lead in the console race. Perhaps some of itis MS taking the same approach with game consoles as they do with operating systems, you know, a workin progress.


So wait... Sony is reponsible for the 360's failure rate.  LOLx10!  Good one.
I'd like to take a moment and say that I realize my posting history probably has painted me as a complete Sony fanboy... but that just isn't the case.  I really like my 360, and I'm really pissed that it is broken.  I'm sure some people in this thread have never had any intention of getting a 360, I've bought three of them.  I like their software, and I like their user interface.  The people that handle that side of their business are doing a great job.  The 360 has earned its lead, and its reputation as a really good console.  That said, it is well on its way to earning its reputation as an unreliable peice of junk.
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#39 Grieverr
Member since 2002 • 2835 Posts

I don't know what you guys expect MS to do. Short of a miracle, they're not going to give you a brand new 360 and say "hey, sorry our system kinda sucked before". Especially if the numbers still favor them.

I think the biggest problem with getting another 360 is what DJ-Lae said about your purchases not being linked to your hardware. That sucks because even thought I paid for it, I can't play Geometry Wars unless I'm signed in to Live. So if I lost my internet, I'd also lose a game.

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yomi_basic

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#40 yomi_basic
Member since 2002 • 3915 Posts
[QUOTE="yomi_basic"][QUOTE="MarcusAntonius"][QUOTE="Shifty_Pete"][QUOTE=""]

"After contacting several retailers from various regions in North America, the responses were unanimous: the Xbox 360 is the least reliable gaming console in recent history."

MarcusAntonius

That's a load of crap. They shouldn't have used the word "recent."

No, recent is fine. The PS2 was far worse.

LOL, I knew you'd try and say that!!

It's nice to have a reputation for bringing up facts and having the ability to put things into perspective. Thanks Yomi.

You don't really beleive you have any fact or perspective do you? You do know that you are as biased as they come don't you. I'm going to give you the benefit of the doubt and assume you are kidding and have not deluded yourself into thinking you are an unbiased source of "fact"

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MarcusAntonius

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#41 MarcusAntonius
Member since 2004 • 15667 Posts
[QUOTE="MarcusAntonius"][QUOTE="Shame-usBlackley"][QUOTE="Oilers99"]

The system breaks. That's not something anyone should have to deal with, especially since the system already costs so much. And not everyone has a smooth service. Shame-us's system came back with a boot-print on it. And many people have reported having their systems break multiple times. It all adds up to a headache that we shouldn't have to deal with, and not one that should be taken lightly. It's not something that is necessarily resovled "quick and free".

yomi_basic

Yeah, that's where I take issue with this whole thing:

If the 360 somehow ends up taking the market, what kind of message does that send?

You can thank Sony for that. Sony set this standard with the PS2, to the tune of 200,000,000 million consoles sold and counting. Not that I'm excusing defective hardware or anything, but Sony sent the message long ago, not just with game consoles, but with their computers and disk drivesas well. With such a track record of success with the worst hardware of last gen, it only makes sense that MS would believe that they could cut corners to get an early lead in the console race. Perhaps some of itis MS taking the same approach with game consoles as they do with operating systems, you know, a workin progress.

Wow, I know that you are anti Sony but this reaches a new level. Blame Sony for Microsofts failure. That's good comedy right there.

I'm pretty sure you could find a way to blame Sony for the Challenger explosion.

Anti-Sony, yes, my four PS2s I've gone throughand nearly 100 combined PS1 and PS2 games really puts me in the camp as beinga Sony hater. By the way, try actually reading my post again.

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UpInFlames

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#42 UpInFlames
Member since 2004 • 13301 Posts

Heavy Rain was a game I was really keeping my eye on and its recently been confirmed as a 100% PS3 exclusive that is now being published by Sony as well as having involvement in the development (ie....gauranteed to stay PS3 exclusive with no 360 or PC version).Robnyc22

Ah, that sucks. I was sure a third-party publisher would scoop that one up. The PS3 is just way out of my league regardless of library and reliability, but fortunately I live in Sonyland so I'll be able to play this game one way or another - just like I managed to playplenty of PS2 games without ever owning the console. Perhaps I'll even buy a PS3 by 2012 or something. :wink:

I have little to no interest in the Wii. Nintendo and I split up when N64 came out, almost got back together last gen, but I think this is definitely the end.

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yomi_basic

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#43 yomi_basic
Member since 2002 • 3915 Posts
[QUOTE="MarcusAntonius"][QUOTE="Shame-usBlackley"][QUOTE="Oilers99"]

The system breaks. That's not something anyone should have to deal with, especially since the system already costs so much. And not everyone has a smooth service. Shame-us's system came back with a boot-print on it. And many people have reported having their systems break multiple times. It all adds up to a headache that we shouldn't have to deal with, and not one that should be taken lightly. It's not something that is necessarily resovled "quick and free".

rragnaar

Yeah, that's where I take issue with this whole thing:

If the 360 somehow ends up taking the market, what kind of message does that send?

You can thank Sony for that. Sony set this standard with the PS2, to the tune of 200,000,000 million consoles sold and counting. Not that I'm excusing defective hardware or anything, but Sony sent the message long ago, not just with game consoles, but with their computers and disk drivesas well. With such a track record of success with the worst hardware of last gen, it only makes sense that MS would believe that they could cut corners to get an early lead in the console race. Perhaps some of itis MS taking the same approach with game consoles as they do with operating systems, you know, a workin progress.


So wait... Sony is reponsible for the 360's failure rate. LOLx10! Good one.

I know, my side hurts from the laughter.

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MarcusAntonius

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#44 MarcusAntonius
Member since 2004 • 15667 Posts
[QUOTE="MarcusAntonius"][QUOTE="yomi_basic"][QUOTE="MarcusAntonius"][QUOTE="Shifty_Pete"][QUOTE=""]

"After contacting several retailers from various regions in North America, the responses were unanimous: the Xbox 360 is the least reliable gaming console in recent history."

yomi_basic

That's a load of crap. They shouldn't have used the word "recent."

No, recent is fine. The PS2 was far worse.

LOL, I knew you'd try and say that!!

It's nice to have a reputation for bringing up facts and having the ability to put things into perspective. Thanks Yomi.

You don't really beleive you have any fact or perspective do you? You do know that you are as biased as they come don't you. I'm going to give you the benefit of the doubt and assume you are kidding and have not deluded yourself into thinking you are an unbiased source of "fact"

Are you actually going to comment on what I posted or just take shots at me? Yomi, you and Flood are the last people on GGD who should slamming anyone as biased.

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yomi_basic

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#45 yomi_basic
Member since 2002 • 3915 Posts
[QUOTE="yomi_basic"][QUOTE="MarcusAntonius"][QUOTE="Shame-usBlackley"][QUOTE="Oilers99"]

The system breaks. That's not something anyone should have to deal with, especially since the system already costs so much. And not everyone has a smooth service. Shame-us's system came back with a boot-print on it. And many people have reported having their systems break multiple times. It all adds up to a headache that we shouldn't have to deal with, and not one that should be taken lightly. It's not something that is necessarily resovled "quick and free".

MarcusAntonius

Yeah, that's where I take issue with this whole thing:

If the 360 somehow ends up taking the market, what kind of message does that send?

You can thank Sony for that. Sony set this standard with the PS2, to the tune of 200,000,000 million consoles sold and counting. Not that I'm excusing defective hardware or anything, but Sony sent the message long ago, not just with game consoles, but with their computers and disk drivesas well. With such a track record of success with the worst hardware of last gen, it only makes sense that MS would believe that they could cut corners to get an early lead in the console race. Perhaps some of itis MS taking the same approach with game consoles as they do with operating systems, you know, a workin progress.

Wow, I know that you are anti Sony but this reaches a new level. Blame Sony for Microsofts failure. That's good comedy right there.

I'm pretty sure you could find a way to blame Sony for the Challenger explosion.

Anti-Sony, yes, my four PS2s I've gone throughand nearly 100 combined PS1 and PS2 games really puts me in the camp as beinga Sony hater. By the way, try actually reading my post again.

No, there really is no reason to.

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MarcusAntonius

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#46 MarcusAntonius
Member since 2004 • 15667 Posts
[QUOTE="MarcusAntonius"][QUOTE="Shame-usBlackley"][QUOTE="Oilers99"]

The system breaks. That's not something anyone should have to deal with, especially since the system already costs so much. And not everyone has a smooth service. Shame-us's system came back with a boot-print on it. And many people have reported having their systems break multiple times. It all adds up to a headache that we shouldn't have to deal with, and not one that should be taken lightly. It's not something that is necessarily resovled "quick and free".

rragnaar

Yeah, that's where I take issue with this whole thing:

If the 360 somehow ends up taking the market, what kind of message does that send?

You can thank Sony for that. Sony set this standard with the PS2, to the tune of 200,000,000 million consoles sold and counting. Not that I'm excusing defective hardware or anything, but Sony sent the message long ago, not just with game consoles, but with their computers and disk drivesas well. With such a track record of success with the worst hardware of last gen, it only makes sense that MS would believe that they could cut corners to get an early lead in the console race. Perhaps some of itis MS taking the same approach with game consoles as they do with operating systems, you know, a workin progress.


So wait... Sony is reponsible for the 360's failure rate. LOLx10! Good one.

Try reading my post again. I don't think you quite got it.

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yomi_basic

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#47 yomi_basic
Member since 2002 • 3915 Posts
[QUOTE="yomi_basic"][QUOTE="MarcusAntonius"][QUOTE="yomi_basic"][QUOTE="MarcusAntonius"][QUOTE="Shifty_Pete"][QUOTE=""]

"After contacting several retailers from various regions in North America, the responses were unanimous: the Xbox 360 is the least reliable gaming console in recent history."

MarcusAntonius

That's a load of crap. They shouldn't have used the word "recent."

No, recent is fine. The PS2 was far worse.

LOL, I knew you'd try and say that!!

It's nice to have a reputation for bringing up facts and having the ability to put things into perspective. Thanks Yomi.

You don't really beleive you have any fact or perspective do you? You do know that you are as biased as they come don't you. I'm going to give you the benefit of the doubt and assume you are kidding and have not deluded yourself into thinking you are an unbiased source of "fact"

Are you actually going to comment on what I posted or just take shots at me? Yomi, you and Flood are the last people on GGD who should slamming anyone as biased.

I have no problem saying I am far less biased than anything you bring to the board. You would never see me blaming MS for Sony's mistakes.

You post complete garbage and expect a real response. Give me a break.

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MarcusAntonius

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#48 MarcusAntonius
Member since 2004 • 15667 Posts

I don't know what you guys expect MS to do. Short of a miracle, they're not going to give you a brand new 360 and say "hey, sorry our system kinda sucked before". Especially if the numbers still favor them.

I think the biggest problem with getting another 360 is what DJ-Lae said about your purchases not being linked to your hardware. That sucks because even thought I paid for it, I can't play Geometry Wars unless I'm signed in to Live. So if I lost my internet, I'd also lose a game.

Grieverr

How is the game not linked to the hardware if the game is on the HDD, that's the part I'm not understanding.

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MarcusAntonius

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#49 MarcusAntonius
Member since 2004 • 15667 Posts
[QUOTE="MarcusAntonius"][QUOTE="yomi_basic"][QUOTE="MarcusAntonius"][QUOTE="yomi_basic"][QUOTE="MarcusAntonius"][QUOTE="Shifty_Pete"][QUOTE=""]

"After contacting several retailers from various regions in North America, the responses were unanimous: the Xbox 360 is the least reliable gaming console in recent history."

yomi_basic

That's a load of crap. They shouldn't have used the word "recent."

No, recent is fine. The PS2 was far worse.

LOL, I knew you'd try and say that!!

It's nice to have a reputation for bringing up facts and having the ability to put things into perspective. Thanks Yomi.

You don't really beleive you have any fact or perspective do you? You do know that you are as biased as they come don't you. I'm going to give you the benefit of the doubt and assume you are kidding and have not deluded yourself into thinking you are an unbiased source of "fact"

Are you actually going to comment on what I posted or just take shots at me? Yomi, you and Flood are the last people on GGD who should slamming anyone as biased.

You would never see me blaming MS for Sony's mistakes.

That's not what my post indicates. But again, you would actually have to read what I posted to have understood the meaning. Again, are you going to engage in a discussion or just toss flames my way?

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D3s7rUc71oN

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#50 D3s7rUc71oN
Member since 2004 • 5180 Posts
Oh snap! Quick guys I need some advice, I bought my 360 from Ebgames on July 4th last year with a one year warranty. The warranty expires today I think, I want to extend the warranty through MS though. My question is do I still get an extra year warranty after my EBgames warrantyexpired because of MS' newfree one year replacement planor it only covers the day you purchased your console through one year?