Retailers: 360 Failure As High As 33%

[QUOTE="fathoms_basic"]You posted no "factual reference." I posted the facts, and they're hardly "anecdotal." They're straightforward statistics that fly in the face of your BS argument.

Your purpose of coming in here was to somehow prove Microsoft's incompetence is due - at least in part - to Sony's because the latter company "set a precedent." That's crap, what you posted was insanely predictable, and that's that. Take it or leave it, champ.

Ghost_Face

I must have missed it because I didn't see any statistics in that link.

lol no kidding, as for the 2-3% defect rateon the PS2 :lol: Its funny certain posters want to post what they'd like to hear no matter how bad it is and certain issues make it seem it wasn't so bad (PS2) without proof or calling out others. Give me a break.

I don't understand though. Does it matter? From what I understand, if you 360 dies, they will replace it, no?rimnet00

I wish Microsoft would man up and deal with this already. Or, perhaps... no :P it couldn't be... but maybe - just maybe... Microsoft is chicken (?)

Bahk! bahk! bahk! bahk! bahk!

Are you chicken Microsoft? bahk! bahk! bahk! Do you dare start producing 360s with 65nm CPUs? bahk! bahk! Or are you a little chicken? ...

[spoiler]

"ka-baawk!" [/spoiler]

What did you expect if your console was built from old parts?

[QUOTE="rimnet00"]I don't understand though. Does it matter? From what I understand, if you 360 dies, they will replace it, no?toment

I wish Microsoft would man up and deal with this already. Or, perhaps... no :P it couldn't be... but maybe - just maybe... Microsoft is chicken (?)

Bahk! bahk! bahk! bahk! bahk!

Are you chicken Microsoft? bahk! bahk! bahk! Do you dare start producing 360s with 65nm CPUs? bahk! bahk! Or are you a little chicken? ...

[spoiler]

"ka-baawk!" [/spoiler]

:lol:

SIG TIME! :D

Ah, that sucks. I was sure a third-party publisher would scoop that one up. The PS3 is just way out of my league regardless of library and reliability, but fortunately I live in Sonyland so I'll be able to play this game one way or another - just like I managed to playplenty of PS2 games without ever owning the console. Perhaps I'll even buy a PS3 by 2012 or something. :wink:UpInFlames

Well that's pretty much my perspective.....I see a PS3 in my future in about 2 or 3 years....definitely not before....but I definitely see it in my future.

I have little to no interest in the Wii. Nintendo and I split up when N64 came out, almost got back together last gen, but I think this is definitely the end.

UpInFlames

I remember feeling no interest about the Gamecube at the start....and about the Wii as well....but for some reason I always come running back to Nintendo cause they surprise me in some way.

Though the games that catered to me for my Gamecube last gen were few and far between, those that did I would consider truly excellent....three to four of my personal top 5 games from last gen were for that platform...with two to three of them being 100% exclusive.

As for the Wii....I actually consider them the ones that had the surprise ace up their sleeve....when you think about it they are currently the most successful system on the market, and if momentum keeps up, they might just have the highest userbase.

I read a chunk of the the people who are driving Wii sales are those who have discovered gaming but companies like MS and Sony don't really cater to and who would never really consider a 360 or PS3 anyway....such as women, young girls, adults who arent really into traditional hardcore games, etc....and those people tell their friends or have their friends try the system and it creates a domino effect.....now couple this with people like me who were considering a 360 but then look at 360's failure rate and PS3's overly high price and are holding off who simply go "@$%! it, I'll just buy a Wii for now".

Not to mention third parties notice successful systems..some people may have been laughing at Wii before, but if momentum continues (and I think it will) and it captures a significant userbase third parties will definitely jump on board, which actually won't be difficult since its a lot easier to actually develop a game for Wii at a lower cost and in less time then it is for 360 or PS3 or PC....the difficult part is that in order to develop a great game for Wii a developer has to think about the platform much differently then either any other platform....that's where the test will really come in.

[QUOTE="yomi_basic"][QUOTE="MarcusAntonius"][QUOTE="yomi_basic"][QUOTE="Shame-usBlackley"][QUOTE="MarcusAntonius"]

sigh...............

Setting a precedent and being at fault are not the same thing Yomi. If you had read my post in its entirety, you would have picked up on my statement about MS approaching the console market the same way as they do with their operating system.

I didn't derail the discussion. My post was expanding on Shamus's statement about defective hardware becoming an accepted standard among gamers and I expanded on that. Again, I merely ask you to take the time to read over my posts and some of the others in thisthread as well.

The only one derailing the thread is you with your rampant flame job. At this point you're not even arguing, you're just insulting.

MarcusAntonius

I agree that the precedent was set during the PS1 & PS2 eras. In fact, I think Microsoft has known there was a problem for a long time but was following the successful trend of rewarding bad behavior (IE : success to the hardware that least deserves it) set by those two systems. As bad as it's gotten for Microsoft, they still haven't been class-actioned (as Sony was for the PS2), but I've not a doubt that they will be soon, and deservedly so. This **** has got to stop.

And that really ties into my whole point. If the 360 becomes the third faulty system in as many generationsto dominate, we can all kiss quality hardware goodbye.

Do you really believe MS released hardware that they knew was this bad? I highly doubt it.

I'm guessing that thiese issues are causing quite a bit of heartburn within the company.

No, I believe that they did know they were doing rush jobs on 360sin facilities that were quickly thrown together.

I'm sure MS knew there would be some failure rates but there is no way they could have anticipated things would be this bad. I'm guessing they figured it would be about the same level as the Xbox 1 but things have just gone horribly wrong.

Again, with the X360, its almost like MS treated it like anotherOS launch and went for a quick lead of marketshare and then would solve problems later. Instead of putting out patches, they just extend warranties.

I honestly think they just made a major miscalculation in what their failure rate would be. It's so expensive to replace consoles and the PR hit you take is pretty enourmaous. Couple that with the fact that you do run the risk of class action lawsuits. You could argue that their quality control may be lax but I just don't believe they were expecting thngs to go this bad. There just isn't an upside.

SO pretty much PS2 all over again...Its comming to that time. They better fix the dam thing. Move around some stuff...Give it extra cooler...whatever you need. Its embrassing when people have to be an accesory for it to keep it from breaking.Acenso

Oh well. I don't really care, seeing as mine works perfectly and half of the people whose 360s have "failed" treat them like crap.iMuffins

I doubt that's the case

[QUOTE="iMuffins"]Oh well. I don't really care, seeing as mine works perfectly and half of the people whose 360s have "failed" treat them like crap.yomi_basic

I doubt that's the case

Yeah, it certainly wasn't the case with me. I take extremely good care of all of my consoles.

Meh, it's frustrating alright, but I can't see Microsoft spending a ton of money to rectify the issue since they're currently demolishing the PS3 in sales right now. If the new 65nm chip-sets don't fix the red lights of death, then Microsoft better give us a better explanation than "things break".Dutch_Mix

Why did it not post my response? ANyway, they should be worried because they are lossing the sales battle to the Wii in the region they do the best in. THe don't need bad PR to help their situation.

This is just stupid, Microsoft is a horrible company, my dad was their lobbyist and quit because he thought they were so corrupt, A LOBBYIST QUIT BECAUSE THE COMPANY WAS CORRUPT!

All I can think is, i hope my 360 doesnt break, i hope my 360 doesnt brake, i need bioshock, mass effect, and assassins creed!

[QUOTE="yomi_basic"]

[QUOTE="iMuffins"]Oh well. I don't really care, seeing as mine works perfectly and half of the people whose 360s have "failed" treat them like crap.m0zart

I doubt that's the case

Yeah, it certainly wasn't the case with me. I take extremely good care of all of my consoles.

In my case, my first red ring of death was caused by plugging my 360 into a surge protector. I didn't realize that the power adapter had one already built in. Things were fine until a couple month later I got the decisive RROD, then I had to send it in. The agent was actually helpful.

[QUOTE="m0zart"][QUOTE="yomi_basic"]

[QUOTE="iMuffins"]Oh well. I don't really care, seeing as mine works perfectly and half of the people whose 360s have "failed" treat them like crap.MarcusAntonius

I doubt that's the case

Yeah, it certainly wasn't the case with me. I take extremely good care of all of my consoles.

In my case, my first red ring of death was caused by plugging my 360 into a surge protector. I didn't realize that the power adapter had one already built in. Things were fine until a couple month later I got the decisive RROD, then I had to send it in. The agent was actually helpful.

how does that screw up the 360?

[QUOTE="m0zart"][QUOTE="yomi_basic"]

[QUOTE="iMuffins"]Oh well. I don't really care, seeing as mine works perfectly and half of the people whose 360s have "failed" treat them like crap.MarcusAntonius

I doubt that's the case

Yeah, it certainly wasn't the case with me. I take extremely good care of all of my consoles.

In my case, my first red ring of death was caused by plugging my 360 into a surge protector. I didn't realize that the power adapter had one already built in. Things were fine until a couple month later I got the decisive RROD, then I had to send it in. The agent was actually helpful.

[QUOTE="MarcusAntonius"]

[QUOTE="m0zart"][QUOTE="yomi_basic"]

[QUOTE="iMuffins"]Oh well. I don't really care, seeing as mine works perfectly and half of the people whose 360s have "failed" treat them like crap.GodModeEnabled

I doubt that's the case

Yeah, it certainly wasn't the case with me. I take extremely good care of all of my consoles.

In my case, my first red ring of death was caused by plugging my 360 into a surge protector. I didn't realize that the power adapter had one already built in. Things were fine until a couple month later I got the decisive RROD, then I had to send it in. The agent was actually helpful.

I freaked out, too. I unplugged it as soon as I read it.

[QUOTE="GodModeEnabled"][QUOTE="MarcusAntonius"]

[QUOTE="m0zart"][QUOTE="yomi_basic"]

[QUOTE="iMuffins"]Oh well. I don't really care, seeing as mine works perfectly and half of the people whose 360s have "failed" treat them like crap.SteelAttack

I doubt that's the case

Yeah, it certainly wasn't the case with me. I take extremely good care of all of my consoles.

In my case, my first red ring of death was caused by plugging my 360 into a surge protector. I didn't realize that the power adapter had one already built in. Things were fine until a couple month later I got the decisive RROD, then I had to send it in. The agent was actually helpful.

I freaked out, too. I unplugged it as soon as I read it.

Yeah MS really has to do something about this but I doubt they will until they release the newer 65nm models which should solve many of the 360's woes. The console simply runs too hot. The system has an excellent game library with many more great titles coming out in it's future so it's a real shame that the system's reliability has been apparently handled as poorly as it has. Surely this cloud hanging over the system has had a negative impact over it's sales.

Having said that though I haven't had any first hand expierence with these horror stories myself. My 360 is hitting about 15 months now and I haven't had any red lights at all, not a single one, and I have done some really extensive playtime and sometimes during very warm temperatures. I do keep the system very clean with alot of open space around the console which lies horizontally on a flat and stable surface. The DVD drive though is a bit flaky as with some games it needs to "warm" up for a bit before the game boots up although other games will boot up right away.

I still want to get a new machine when the 65nm chipsets come out and there is a price cut and sell my system I have now just for peace of mind.

Where does the PS3 fit into all this? It's an extremely reliable piece of hardware and very very quiet as well. All of you waiting to buy a 360 while the PS3 gets more games and features. Come this christmas it's getting a lot of good exclusives and next year has MGS4 and FFXIII. Would it really just come down to a price drop?

I find this all extremely ironic.

We complain about Sony's huge price tag, but with that price tag comes one hell of a well-built system. We praise Microsoft for providing a system with similar abilities for less, and 33% of them are failing.

Kind of makes you wonder how much the Xbox360 would actually cost if Microsoft didn't cut corners left and right. Somehow, $600 comes to mind.

And Nintendo...well, those guys are amazing, reliability-wise. Has anyone EVER had a Nintendo console die on them in the past 20 years? I mean, I'm actually asking. I've never met anyone who has.

fathoms_basic

Oh your so right! My snes, nes and n64 still work.... but they don't have any moving parts either, which is one sweet advantage.

Maybe in the future with higher tec memory storage devices they can run games on those instead of hard drives and optical drives which are where most problems come from... and cpus running cool enough that don't require fans

Scary buying a next gen system without a long warranty on it so you can sleep at night.

[QUOTE="GodModeEnabled"]Whoa, whoa, whoa, whoa, whoa, whoa, whoa, whoa, whoa, whoa freaking WHOA. You mean plugging it into a surge protector will ruin it? Mine has been pluged into one since December...... *freaks out*SteelAttack

I freaked out, too. I unplugged it as soon as I read it.

You might as well plug it back in, I have no idea how a surge protector between the 360 and the wall would cause any problems. At best the surge protector is going to take the brunt of a large sustained surge, and at worst it's just going to take the 360's brick along with it, which would happen anyway if it were plugged directly into the wall. Even a crappy surge protector is not going to cause problems- it's just a bad surge protector and does little more than add plugs to a socket.

[QUOTE="SteelAttack"][QUOTE="GodModeEnabled"]Whoa, whoa, whoa, whoa, whoa, whoa, whoa, whoa, whoa, whoa freaking WHOA. You mean plugging it into a surge protector will ruin it? Mine has been pluged into one since December...... *freaks out*DJ_Lae

I freaked out, too. I unplugged it as soon as I read it.

You might as well plug it back in, I have no idea how a surge protector between the 360 and the wall would cause any problems. At best the surge protector is going to take the brunt of a large sustained surge, and at worst it's just going to take the 360's brick along with it, which would happen anyway if it were plugged directly into the wall. Even a crappy surge protector is not going to cause problems- it's just a bad surge protector and does little more than add plugs to a socket.

I don't know DJ, I didn't design the thing, I was merely going on what the agent was telling me during the troubleshooting. She had said that plugging the X360 into a surge protector was stunting the amount of power for the console and that it was best to plug it in directly into the outlet. Sure enough, I plugged the console directly into the wall outlet, and the RROD was gone and all was well.

I'm wondering though if the Intercooler I was using had something to do with all that though. Ah well, its nothing that MS needed to know about, wouldn't want to have voided my warranty you know.

[QUOTE="SteelAttack"][QUOTE="GodModeEnabled"]Whoa, whoa, whoa, whoa, whoa, whoa, whoa, whoa, whoa, whoa freaking WHOA. You mean plugging it into a surge protector will ruin it? Mine has been pluged into one since December...... *freaks out*DJ_Lae

I freaked out, too. I unplugged it as soon as I read it.

You might as well plug it back in, I have no idea how a surge protector between the 360 and the wall would cause any problems. At best the surge protector is going to take the brunt of a large sustained surge, and at worst it's just going to take the 360's brick along with it, which would happen anyway if it were plugged directly into the wall. Even a crappy surge protector is not going to cause problems- it's just a bad surge protector and does little more than add plugs to a socket.

I have 3 surge protectors on all my equipment. And i know people that work at electronic parts outlet stores, that daisy chain surge protectors with 10 behind an uninterruptable powersupply.

Ill say it again, pluggin in a 360 to a surge protector is not going to break anything, and infact as DJlee says the only thing its going to do is protect the 360s surge protector from going south in the event there is a power spike or your house gets hit by lightning.

The 360 failure rate is extremely alarming. The problem is without an official and truthful release from MS on the numbers or these anonymous people actually step forward with solid data, the issue is going to be a word of mouth thing that is going to only inch forward. There has already been talk about a class action suit but I haven't heard anything that's 100%.Ghost_Face

It is really alarming.

I'm very disappointed that MS hasnt done more to weed these systems out. They have offered increased and extended warranties but they should of destroyed the faulty systems instead of putting them back into the cycle.

But is it really 33% I find it hard to believe. I have had my 360 since day 1 and its never played up it has the odd freeze up every blue moon but every console has that. Out of all the people I know that have a 360 about 20 or so people ((locally)1 has been replaced. But online out of all my friends (list)probably 1/4 to a 1/3of them have had it replaced. Most of my local friends dont play online much... Is Xbox Live the problem though I've never had any yet!!!!

Strange Occurances...

For new buyers with Xmas coming

360 easily the best console atm, but terrible reliability. Red Light s of Death are notorious like Blue Screens and not what MS needed. The system lacks a true HD format and not having HDMI in all systems was a mistake imo. Game wise it looks quite rosy though their are a lot of PC ports but like 10 years ago the difference is that these ports are pretty decent and nearly equivalent to teh PC version and in some cases better. I predict third at Xmas...

PS3 showing it has potential but lacks the 360 library &Xbox Live functions and 90% of 3rd party games looking better on 360. And well that price and the gobbildy goo technology that is Blu Ray and gets casuals going "Blue ray", "like sting ray"... DVD is still the way for many for at least 5 years and BR even if free with consoledoesnt interest them and creates a uneasy fear if anything. Strange but way markets work. Info overload....

Wii has momentum and a instant thrill factor which impresses many people especially casuals. The lack of games and hardware is well hidden by its mass appeal, innovation and instant enjoyment. The press and retailers are pushing the Wii hard and it seems to be working. Can anything stop Wii selling out this Xmas across the globe, I doubt it. Will I buy one, NO!! I love Nintendo but for me this is the worst console Ninty have ever released (Not controller) I love the ideas they are having but why not in a Next Gen graphically competent system. Bit harsh as I love borrowing it but as a full system its not worth the price yet evn moer than PS3...

Who is gonna take this Xmas it should be 360 with such a great line-up of games. But I think Wii & PS3 may get more sales we shall see... Hmmmmmmmmmm gone slightly off topic...Oh! Well...

MS need to act for all the troubled 360 folk with a free game or something. Please....