My EB/GameStop rant

I know its been talked to death on the forum but I'm going to rant.

You see when I go to a store to buy a game for my PS3/PS3/PSP and I pay the new price that all other stores have i.e AC $59.99 at most any retail stores I expect when I get home to open a box that is wrapped in plastic. I don't care if you have a "new" sticker on the box, if the game does not have the original plastic wrap on it, it is not new to me.

I bought a game for my PSP the other day and when I got home it was one of those "new" yet opened games. While it plays just fine I would rather open my own games. The thing is when I tell the clerk that I only want the game if its sealed they roll their eyes or give me that "what an ass" look. They will even try and give you 5% off if you take the opened game.

Here is a suggestion for EB/GS. Setup a system where the publishers send you out copies of the game covers and you can add those covers to the "comming soon" section. Stop opening new games and letting your employees take then home and use the store as their personal Blockbuster. I don't care about the used games, as long as they work they contain the manual I'm happy.

P.S.

Feel free to add your EB/GS story if you have.

I know what you mean, I hate that crap as well. Especially when they put those price tags directly on the boxes. Ughh! It pisses me off. I remember I bought Metroid Prime many years ago, when it had a large red $20 price tag on it. I ruined my box trying to take it and the glue spot it left off.

But anyway, just go to another store, don't buy opened "new" games.

I know what you mean, I hate that crap as well. Especially when they put those price tags directly on the boxes. Ughh! It pisses me off. I remember I bought Metroid Prime many years ago, when it had a large red $20 price tag on it. I ruined my box trying to take it and the glue spot it left off.

But anyway, just go to another store, don't buy opened "new" games.

Babylon_

Here is one for you. I went to buy UT3 from Gamestop and the guy said an employees had checked out the store's last copy. What the hell is that? I had to go to stupid BestBuy.

Because of the "new" game's thing, and those Damnable stickers made with industrial strength super-glue that never truly comes off, EB/GS are always my absolute last option.

I used to work at Gaymestop. There system is messed up in so many ways. I only go there when I trade games in which is rarely ever, Since I ebay my games and get twice as much money as opposed to there very crappy trade in values.

Okay it's not like im defending EB/GameStop stores, but if you don't want the last copy of a game you don't have to take it. Go to another retail store and see if you can find a copy of the game else where. If they had display art for all the games people would complain if the box was on the wall and they didn't have it in stock. So either way, it's kind of pointless. I don't mind getting the last copy, but I do check the disk out, even if it is new, it is only fair. Buy the game else where, but sometimes gamestop/eb has games that other stores don't have new. It's your decision to buy an unsealed copy in the end :)

I don't know how different it is in the US, but I work for GAME in the UK (pretty much the equivalent of your EB), and some publishers DO send out dummy covers to use, but its usually only the very big games that we get them for, this means that we have to put a few 'real' cases out there otherwise you wouldn't know we had the game in stock. Our stickers are small, and they're the ones that peel off real easy (again it might be different in the US). Anyway, it is a pain for us if people are coming in demanding a sealed copy, since there is no difference to the actual game that you'll be playing, and there is no reason for you to expect or demand a pristine sealed game. For instance, when we received our copies of PES2008 for the PS3, NONE of them were in sellofane wrapping, yet people refuse to buy them. Well, sorry but you can't get it any other way. So don't complain at us for providing you with a service that a lot of people take for granted.Foffity

LOL, and aren't they going to open it anyways?

Im coming close to,,,,,,,,, one of the gametop employees.

Here is one for you. I went to buy UT3 from Gamestop and the guy said an employees had checked out the store's last copy. What the hell is that? I had to go to stupid BestBuy.

PS3videos

I laughed out loud when I read this.

Here's an idea. Don't buy it. While I do think EB needs to start using display boxes. The fact of the matter is that their not. So if you need some satisfaction in ripping the plastic off of the case, take you ass to Bestbuy/CC/Wal Mart, and get you game from there. This is a tired complaint, shoe stores use display shoes all the time, you buy clothes off the rack as well. I don't work for EB, Gamestop, or any other retailer for that matter, this is just a dead issue that is nothing more than thread pollution at this point.Kuruption84

[QUOTE="Foffity"]I don't know how different it is in the US, but I work for GAME in the UK (pretty much the equivalent of your EB), and some publishers DO send out dummy covers to use, but its usually only the very big games that we get them for, this means that we have to put a few 'real' cases out there otherwise you wouldn't know we had the game in stock. Our stickers are small, and they're the ones that peel off real easy (again it might be different in the US). Anyway, it is a pain for us if people are coming in demanding a sealed copy, since there is no difference to the actual game that you'll be playing, and there is no reason for you to expect or demand a pristine sealed game. For instance, when we received our copies of PES2008 for the PS3, NONE of them were in sellofane wrapping, yet people refuse to buy them. Well, sorry but you can't get it any other way. So don't complain at us for providing you with a service that a lot of people take for granted.jester0815

LOL, and aren't they going to open it anyways?

Exactly, all this fuss for a piece of plastic that's worth about $0.0000000000000001 and gets thrown out before you even open the box...

[QUOTE="jester0815"]

[QUOTE="Foffity"]I don't know how different it is in the US, but I work for GAME in the UK (pretty much the equivalent of your EB), and some publishers DO send out dummy covers to use, but its usually only the very big games that we get them for, this means that we have to put a few 'real' cases out there otherwise you wouldn't know we had the game in stock. Our stickers are small, and they're the ones that peel off real easy (again it might be different in the US). Anyway, it is a pain for us if people are coming in demanding a sealed copy, since there is no difference to the actual game that you'll be playing, and there is no reason for you to expect or demand a pristine sealed game. For instance, when we received our copies of PES2008 for the PS3, NONE of them were in sellofane wrapping, yet people refuse to buy them. Well, sorry but you can't get it any other way. So don't complain at us for providing you with a service that a lot of people take for granted.Foffity

LOL, and aren't they going to open it anyways?

Exactly, all this fuss for a piece of plastic that's worth about $0.0000000000000001 and gets thrown out before you even open the box...

If you worked at a games store of any kind, would you not expect some kind of staff privilege allowing you to reserve best selling items?? Besides, if a store employee doesnt take the last copy, then someone else most certainly will.

Sorry for the double-post by the way.

Here is one for you. I went to buy UT3 from Gamestop and the guy said an employees had checked out the store's last copy. What the hell is that? I had to go to stupid BestBuy.

PS3videos

Dude... bestbuy pwns... right now they got Assassins Creed for $38 new for PS3 and COD4 for X360 for $38. Last year, I bought Rainbow Vegas for $39 new, played it for 10 months then sold it for $35.

You people are not understanding what this means. It's not for satisfaction of opening the plastic. It's because when EB games employees open the game and put them in little ziploc bags it sometimes bends the manual and or scratches the disc, if it's a PS2 disc, and yet it still sells for "new". I got a PSP game the other day that was "new" but in a ziploc bag and when I got the disc there was scratches on the UMD casing because they had removed it from the original boxing.

Also, you people have no right to tell people whether they should shop there or not. You have no idea what the situation of that person is. What if they only have a EB around them and they can't buy things online.
Liquid-Prince

As a gamer of over 15 years, and an employee of a games retailer, let me tell you that when the situation comes where we absolutely MUST open a game to display it, we treat the discs and the manuals with the greatest care. We don't use zip-lok bags here, we just place the disc carefully inside the manual, and store them in a draw. Now, if you think that this is going to fold/tear the manual, or scratch a disc anymore than a console/PC would, then you are sadly mistaken.

Also, considering the amount of games I have seen traded in where the owners have taken little or no care of bothe the disc and the manual (I had someone offer me a game with a gouge vertically down the disc, and with a manual missing several pages), I think we do a very good job, and considering the alternatives, you get an exceptional service.

[QUOTE="Kuruption84"]Here's an idea. Don't buy it. While I do think EB needs to start using display boxes. The fact of the matter is that their not. So if you need some satisfaction in ripping the plastic off of the case, take you ass to Bestbuy/CC/Wal Mart, and get you game from there. This is a tired complaint, shoe stores use display shoes all the time, you buy clothes off the rack as well. I don't work for EB, Gamestop, or any other retailer for that matter, this is just a dead issue that is nothing more than thread pollution at this point.Liquid-Prince

Yeah I hate EB Games, but I still go there because it's the closest game retailer that has every game. :PT-Machine99

Another thing, I buy used games all the time and I find it easy to tear off the yellow sticker without ruining the box...it's not hard.
TaintedEon

not true it is very hard to get those stickers off without ruining the box

Just use your nail, peel a corner off a little, and then slowly pull it off... >.>; Not hard, I just did it for CoD 4 infact.TaintedEon

I'm not saying its not possible I'm just saying is a pain and could be easily avoided

Avoided how? If we didn't sticker them, we wouldn't know what's new and used. If we put the new games on the shelf, they would be stolen. What's your solution then, instead of stickering?TaintedEon

I wanted to trade in Kane and Lynch: Dead Men *I liked it, pretty good game, except some minor errors*

I asked how much would I get *Keep in mind price of the game is like 64 dollars (with tax)*, Well they said I would only get 20 bucks. I nearly drop my jaw and took my game, left the store, and found out that I could get better money on ebay.

EBAY FTW!!

I wanted to trade in Kane and Lynch: Dead Men *I liked it, pretty good game, except some minor errors*

I asked how much would I get *Keep in mind price of the game is like 64 dollars (with tax)*, Well they said I would only get 20 bucks. I nearly drop my jaw and took my game, left the store, and found out that I could get better money on ebay.

EBAY FTW!!

RMANPOWER

You have to bear in mind that stores like this have to make a profit, if they gave you say 50% of what you paid back, then had to sell it on at a price that is less than the price of a new copy, they wouldnt make much money, and you wouldnt have anywhere to buy games from.

[QUOTE="RMANPOWER"]

I wanted to trade in Kane and Lynch: Dead Men *I liked it, pretty good game, except some minor errors*

I asked how much would I get *Keep in mind price of the game is like 64 dollars (with tax)*, Well they said I would only get 20 bucks. I nearly drop my jaw and took my game, left the store, and found out that I could get better money on ebay.

EBAY FTW!!

Foffity

You have to bear in mind that stores like this have to make a profit, if they gave you say 50% of what you paid back, then had to sell it on at a price that is less than the price of a new copy, they wouldnt make much money, and you wouldnt have anywhere to buy games from.

Yes, they have to make a profit, but they are making a KILLING. They are definetely taking advantage of people that probably don't know any better and think that is the only place to sell/trade games. I mean come on... they buy your game for like 5-20 bucks but sell it for 50.

People have their different views on this, especially thee employees of EB/Gamestop and the customers. But styll, someone here said they don't put the real sealed games on the shevles or else they would get stolen. Why don't they justt put security on them like other stores, like Best Buy or something + Best Buy also has theirs on shelves, why can't EB/Gamestop do the same, maybe theres a reason, I don't know, I don't work their, and if someone on this forum does and knows why, pleasee explain. And also, I live heree in Canada where our Wal-Mart keeps their sealed games in glass shelves, so you can only take them out if you askk an employee. They should justt call EB/Gamestop 'Blockbuster' or whatever game/movie rental store you have near you, because they're almost identical. Both have opened cases as display cases, and both have 'all' used games, only difference, block buster charges $10 rent for a used game, where as EB/Gamespot charges new retail price for used games. I really don't wantt to hate on EB or their employees, but styll someone please explain. Becuase there could bee a good reason as to why they do what they do.PinoyRoy

They do what they do because they can.