People have been missing my point.
I know companies care about money and money only. I wasn't expecting Sony, Microsoft, or Nintendo to ship me a condolence card when my grandmother died.
Butwhat(notice that I have stress the emphasis on what) has Microsoft done to make you feel like they actually care? Sony has released a new rewards program for its members, stuck with the free online service (despite rumors that they were going to go p2p because of the profit in the market), and they offer free DLCs (though I am sure Microsoft does this too).
So with that said,whathas Microsoft done to make you feel like they actuallycare?
suitmypants
1. Sony stuck with free online as a business decision, it differentiates them, the company with the smallest market share in the home console market, from Microsoft, their next closest competitor. It had nothing to do with you outside of trying to keep you buying. And I still suspect PSN Plus is the forerunner of paying to play online, coming to a PS4 near you.
2. Yes, MS does\has offered free DLCs, Yes MS does have rewards promotions.
3. MS has never for instance, tried to price me out of the market by releasing a $600 console, in an attempt to become the default console by rapidly winning a format war (Blu-Ray vs. HD-DVD), rather than earning its place as the default console by ensuring that it has the most good games.
4. MS has continuously and steadily provided good games, new services (especially for gold members), and new features to their console. That doesn't mean they care about me, but it does mean I care about their product.
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