How could anyone buy a 360 knowing that it has 1/3 chance of being a dud?

Why has anybody purchased a PS3? It makes no sense. There aren't enough quality games so far, and the system is only going to go down in price. You have to buy the system at its most expensive, when there aren't any games to justify the price. Why not wait until the games have arrived, and the price is affordable?

If the PS3 had the games the 360 has right now, I would own one, but it doesn't. It wouldn't even be worth $250 to me, the state it's in right now. People buy Xbox 360, because it has the games they want to play.

LOL I admit it, I lied one or twice about my X360 getting a RROD. Its just so funny to see lemmings so upset. And for everyone who says, "Ur a LiAr!" Everyone here on SW lie on a dialy basis too. Think about all those games people claim they played was found boring. Click_Clock

Umm... I've never lied about playing a game. What would be the point in that?

The glass is 2/3 full for 10 mill +! Whoo Hoo!

Hard to tell from all of the negativity in here.

[QUOTE="Click_Clock"]LOL I admit it, I lied one or twice about my X360 getting a RROD. Its just so funny to see lemmings so upset. And for everyone who says, "Ur a LiAr!" Everyone here on SW lie on a dialy basis too. Think about all those games people claim they played was found boring. swamprat_basic

Umm... I've never lied about playing a game. What would be the point in that?

Can I get ANY links that confirm the 33% defect rate rumor that don't include the words 'unnamed source said' and 'according to two anonymous retailers clerks'?Verge_6

Can i get ANY links that confirms it hasnt got a high defect rate? that doesnt include the words 'unnamed source said' and 'according to two anonymous retailers clerks' or maybe even 'my dads friend that works with microsoft said'.

untill microsoft tells us the exact number nobody will know, but reading and hearing about it makes me think its quite high.

Amazing lineup of Games

Fantastic online system

3 year warranty

best controller

....and im still on my 2 year old 360.

YOU PHAIL

there's no way it's actually a 33% rate.CaseyWegner

I dunno man...

Although Microsoft have already admitted the problem, but they still refuse to declare that actual Xbox 360 failure rate. We do however know that they have assigned 1 billion dollars to fix what they cited "an unacceptable number of repairs to Xbox 360 consoles". If this budget is meant for repairing failed consoles and nothing else (RROD related R&D for example), it would mean that they'd be fixing around 1 third of the 11.6 million Xbox 360s sold up till now.

After admitting the problem, Microsoft decided to extend Xbox 360 warranty to 3 years, but only for RROD failures. "If a customer has an issue indicated by the three flashing red lights, Microsoft will repair the console free of charge -including shipping- for three years from the console's purchase date", said Peter Moore, Microsoft corporate vice president in an open letter to Xbox 360 Community. "We will also retroactively reimburse any of you who paid for repairs related to problems indicated by this error message (general hardware failure ) in the past."

[QUOTE="Verge_6"]Can I get ANY links that confirm the 33% defect rate rumor that don't include the words 'unnamed source said' and 'according to two anonymous retailers clerks'?mgs_freak91

Can i get ANY links that confirms it hasnt got a high defect rate? that doesnt include the words 'unnamed source said' and 'according to two anonymous retailers clerks' or maybe even 'my dads friend that works with microsoft said'.

untill microsoft tells us the exact number nobody will know, but reading and hearing about it makes me think its quite high.

...What the hell kind of rebuttal is that? It's like those UFO freaks who spout that the government took in aliens, and when told that there are no records saying it happened, they reply with "But there aren't any records sayingit DIDN'T happen!". Please. :|

[QUOTE="CaseyWegner"]there's no way it's actually a 33% rate.Andrew_Xavier

I dunno man...

Although Microsoft have already admitted the problem, but they still refuse to declare that actual Xbox 360 failure rate. We do however know that they have assigned 1 billion dollars to fix what they cited "an unacceptable number of repairs to Xbox 360 consoles". If this budget is meant for repairing failed consoles and nothing else (RROD related R&D for example), it would mean that they'd be fixing around 1 third of the 11.6 million Xbox 360s sold up till now.

After admitting the problem, Microsoft decided to extend Xbox 360 warranty to 3 years, but only for RROD failures. "If a customer has an issue indicated by the three flashing red lights, Microsoft will repair the console free of charge -including shipping- for three years from the console's purchase date", said Peter Moore, Microsoft corporate vice president in an open letter to Xbox 360 Community. "We will also retroactively reimburse any of you who paid for repairs related to problems indicated by this error message (general hardware failure ) in the past."

So again, where does it say 33%? There is no proof of 33%. Most of what you read in here are fanboy rants...

i think its a commonly accepted fact that the X360 dies much more often than the industry norm, which is 1% or so. no one knows for sure if its 33%, or better yet, instead of calling it 33% defective rate, lets call it the worst quality console ever made, shall we?

When they say 33% failure rate what do they mean?

That 33% of 360 die in a year, a month, or during the warranty?

When Peter Moore announced that Xbox 360's would come with a standard warranty of 3 years for any consoles experiencing RROD, he admitted then that the reason behind the warranty increase was due to the "unusually high failure rate of the console". I mean, I don't really think you can do a much better job of letting consumers know that there is a problem. And the failure rate has been quoted as being anywhere from 5% to 60%. I am pretty sure though that someone at Microsoft revised their initial 3-5% to around 30%. I did a quick search to see if I could find that article, but couldn't.

As far as motivation to buy...what made people buy mulitple PS2's when the first million or so developed "disc read errors"? The answer is the same for any console....FUN FACTOR. People were having fun with the PS2, so when it tore up...they did what they would do with many other "necessities" in the home...buy a new one. The same thing is to be said about the Xbox 360. I had my console for about two years before experiencing the RROD. I went through the warranty process, which was handled very well (even got a free month of Xbox Live since the process was long). After about 2.5 weeks turnaround, I had a replacement console. So what did I do? I sold that console to a co-worker for $250 and went and purchased an Xbox 360 Elite. I like the current batch of games out for it now, plus all my friends are on Xbox Live, so it makes it fun to me.

Never could understand fanboys. I have no loyalty to any company, except for the one that has the games that appeal to me. I own an Xbox 360, a PS3, and a Wii...and right now, the 360 gets the most playing time. I am sure that once Final Fantasy XIII, or Super Smash Bros Brawl comes out, I will equally enjoy the other two. I was fortunate enough to have a launch day PS2 that is still going strong today, but if it had gone bad back in the day....i'd just purchased another one, cause at that time, it had the games I wanted to play.

Holywarriortim

Winning post, right her folks. Especially the second paragraph. Any sony gamer who went through DRE repair now criticizing RRoD is a hypocrite, plain and simple.

You lose customers not for making misakes, but for how you deal with them. They teach this in marketing classes. If the system broke and MS was like, "screw you, dropp another $399. " they'd lose alot of customers. But they admit there was an error and they fix/replace it for free. That eases alot of people. Plus the problem has been reduced to normal levels with the new chips.

When I heard that the HDMI ones had the new chip, I bought one that day. Best decision I could have made for gaming.

For the life of me I couldn't figure this out. It's been known for along while now, yet the 360 still sells well in the US. Sure, it has good games. But it's not like the PS3 or the Wii doesn't. What I wonder is: are consumers informed when they buy the 360 about the rate of Red Ring of Death? What a pain in the butt to have to call, fill form, package, send, wait, etc. I think if Gamestop, Best Buy, and other stores inform every 360 buyer about the rate of RRoD, the 360 would sell a lot less. Microsoft is being very dishonest by not admitting the rate of failure. When I read of lemmings here defending Microsoft, I don't understand how they cannot see that Microsoft is willing to make a 3rd of their customer go thru the troubles of RRoD. If they care so much about it, they would acknowledge the high failure rate. In fact, they should place a sticker on every 360 warning about the potential RRoD.Sihanouk

it's over ok? the new consoles are fixed. stop bringing this up ok? it's over end of story.

[QUOTE="SuperVegeta518"]This thread should be locked because of the lack of intelligence in the tc's post. Any retailer and Microsoft obviously would want to sell consoles, so they aren't going to get negative press about a product that they are selling. On another note 33% failure rate is not and has never been confirmed true.Sihanouk

I read before when Microsoft announced that they set aside more than a billion dollars to cover RRoD, someone did the math and found that it's about a 3rd of the 360s. Microsoft would never confirm it. The truth has to be uncovered indirectly, like doing the math or knowing that Gamestop? or a well-known chain stop selling warranties on the 360 because they lose money. To be fair, it could be less than 33 percent. However, it is definitely a very, very high failure rate. If Microsoft doesn't own up to their mistakes and give us an honest rate of failure, then we as consumers have the right to assume the worst. 33 percent is not the worst scenario. In any case, consumers should hold Gamestop, Best Buy, and other chains selling the 360 responsible as well if they don't inform the customers of the Red Ring of Death. I stand by what I said earlier: A sticker should be placed on every 360 about a much higher rate of failure compared to other consoles.

Sure offering a 3 year warranty helps. But an average consumer doesn't read Internet forums daily. They would not know about the RRoD. That's unfair. Dishonest. Gamers should hold Microsoft and retailers to a higher standard. They should fairly inform the customers of the RRoD as well as the 3 year warranty. Then let the consumer decide. To hide the fact about the RRoD says a lot about the integrity of Microsoft or the retailers. I might be a PS3 fan, but if Sony puts its customers through the pain of RRoD, I am not going to defend Sony either. Fair is Fair. Microsoft is not fair to their consumers by not informing of them of the risk of RRoD. The 3 yr warranty doesn't absolve them of their misdeed.

what about ps2? ps3 has had a lot of them turned back as well.. while i was working at gs we had more ps3's returned than 360's ...

[QUOTE="ianjd16"]What I want to know is how anyone could buy a PS3when it has a 100% chance of having no good exclusivesgamenux

Own:
Warhawk
COD4
UT3
Marvel Ultimate Alliance
Resistance

also Bought:
Dragon Quest VIII new copy
Rouge Galaxy new copy

also bought used copy:
zone of enders 1
zone of enders 2nd runner
shinobi
contra
Front Mission 4
Kingdom Hearts 2
Dark Cloud 2

Planning to eventually get:
Uncharted
Burnout Paradise
LBP
MGS4
MGS Anniversay Pack if it comes to USA
Singstar

way over half are ps2..

For the life of me I couldn't figure this out. It's been known for along while now, yet the 360 still sells well in the US. Sure, it has good games. But it's not like the PS3 or the Wii doesn't. What I wonder is: are consumers informed when they buy the 360 about the rate of Red Ring of Death? What a pain in the butt to have to call, fill form, package, send, wait, etc. I think if Gamestop, Best Buy, and other stores inform every 360 buyer about the rate of RRoD, the 360 would sell a lot less. Microsoft is being very dishonest by not admitting the rate of failure. When I read of lemmings here defending Microsoft, I don't understand how they cannot see that Microsoft is willing to make a 3rd of their customer go thru the troubles of RRoD. If they care so much about it, they would acknowledge the high failure rate. In fact, they should place a sticker on every 360 warning about the potential RRoD.Sihanouk

[QUOTE="Verge_6"]Can I get ANY links that confirm the 33% defect rate rumor that don't include the words 'unnamed source said' and 'according to two anonymous retailers clerks'?l-_-l

that doesn't confirm 33%

it's over ok? the new consoles are fixed. stop bringing this up ok? it's over end of story.

jlh47

They are not, not even close,

it was a supposidely "fixed model" Elite (bought it brand new) that broke on me,

then 2 more that M$ sent, after "fixing" them died in a week.

that doesn't confirm 33%

jlh47

No one can confirm 33% because M$ won't release statistics,

however, the fact that they put aside 1 BILLION freakin $ for RROD repairs alone,

and extended their warranty, means the failure rate is huge.

what about ps2? ps3 has had a lot of them turned back as well.. while i was working at gs we had more ps3's returned than 360's ...

jlh47

It would have been all over the news, like the 360, if the ps3 has a high failure rate, it wasn't, and you are attempting to win an arguement by lying...and failing.

[QUOTE="jlh47"]

that doesn't confirm 33%

Andrew_Xavier

No one can confirm 33% because M$ won't release statistics,

however, the fact that they put aside 1 BILLION freakin $ for RROD repairs alone,

and extended their warranty, means the failure rate is huge.

anything over 5% is unacceptable...

[QUOTE="jlh47"]

what about ps2? ps3 has had a lot of them turned back as well.. while i was working at gs we had more ps3's returned than 360's ...

Andrew_Xavier

It would have been all over the news, like the 360, if the ps3 has a high failure rate, it wasn't, and you are attempting to win an arguement by lying...and failing.

i'm not lying...

when i was working at gs there were 3 stores in my area... we had more ps3's returned than 360's

when i was working at gs there were 3 stores in my area... we had more ps3's returned than 360's

jlh47

Where's the news story then?

I could send you 20+ links on the RROD from legit news sources if you want...

TRUST me, if the ps3 had a failure rate about 0.5%, the media would jump on it like they did the RROD.

[QUOTE="jlh47"]

when i was working at gs there were 3 stores in my area... we had more ps3's returned than 360's

Andrew_Xavier

Where's the news story then?

I could send you 20+ links on the RROD from legit news sources if you want...

TRUST me, if the ps3 had a failure rate about 0.5%, the media would jump on it like they did the RROD.

i'm just saying the 33% was made up from 2 former eb games workers and 3 best buys.... i know ps3 doesn't have that high of one.. and yes the ps3 has about a 1% failure rate. which is very good.

[QUOTE="Andrew_Xavier"][QUOTE="jlh47"]

when i was working at gs there were 3 stores in my area... we had more ps3's returned than 360's

jlh47

Where's the news story then?

I could send you 20+ links on the RROD from legit news sources if you want...

TRUST me, if the ps3 had a failure rate about 0.5%, the media would jump on it like they did the RROD.

i'm just saying the 33% was made up from 2 former eb games workers and 3 best buys.... i know ps3 doesn't have that high of one.. and yes the ps3 has about a 1% failure rate. which is very good.

I can only go by personal experiences.

I had 3 360s die, and a few friends have had theirs die too,

never heard of anyone with a ps3 problem, or anyone posting one that didn't only have an xbox 360 tag in their sig...

For the life of me I couldn't figure this out. It's been known for along while now, yet the 360 still sells well in the US. Sure, it has good games. But it's not like the PS3 or the Wii doesn't. What I wonder is: are consumers informed when they buy the 360 about the rate of Red Ring of Death? What a pain in the butt to have to call, fill form, package, send, wait, etc. I think if Gamestop, Best Buy, and other stores inform every 360 buyer about the rate of RRoD, the 360 would sell a lot less. Microsoft is being very dishonest by not admitting the rate of failure. When I read of lemmings here defending Microsoft, I don't understand how they cannot see that Microsoft is willing to make a 3rd of their customer go thru the troubles of RRoD. If they care so much about it, they would acknowledge the high failure rate. In fact, they should place a sticker on every 360 warning about the potential RRoD.Sihanouk

Um according to the same insider source that claimed that its 30% for the first generation the current failure rate is under 10%. 3% is the average for most electronics so MS is almost there.

the thing i'm trying to say is that the new 360's made after june have the falcon chip. jlh47

The 3 that died were 360 Elites.

All elites have the "falcon" chip...it doesn't solve things...

Face it, they rushed the 360 in order to get total market penetration, but, didn't account for the hardware failure...

Wow. Just wow. I now realize how bad fanboys can be. I understand if most lemmings here won't chastise Microsoft. But no one? Not a single lemming, if I had read correctly, has the integrity to admit that yes, Microsoft traps their customers by not informing them of the unusually high rate of RRoD. How hypocritical of Microsoft saying Sony is so bad for forcing their fans to pay for Blu-ray. At least Sony fans know about Blu-ray and have the option to buy the PS3 or not. Microsoft on the other is much worse; their average customers have no option to buy or not to buy because they were not informed of the RRoD. Sure, it would replace a broken console for a new one. That's not the point. The point is that Microsoft abuses their customers' trust. An average person goes to buy an electronics device assuming it's quality is around average. However, the quality of a 360 is way, way below average. 33% failure rate to me doesn't seem far off. Whatever the actual rate is, it must be so high that Microsoft refuses to give it out. Fanboys, can you see now that Microsoft disrespects their customers more than Sony does? I for one, hate the feeling of being trapped, of abusing my trust. Microsoft and the retailers should be fair about it. Let consumers know that at the moment the 360 has better games than the PS3. But also tell them about the RRoD. Then let them decide. If they buy it, then more power to the 360. Unless almost all 360 customers know about the RRoD, then I say Microsoft is winning in sales here in the US because it abuses their customers' trust. I should note that the 360 has pretty much lost the war in Japan. By summer, it should also start to lose in Europe.

Anyways, the problem of RRoD is NOT over. If it is, Microsoft and their minions would have run around like mad publicizing this fact. Don't make me lose respect for all lemmings here. Would at least one of you acknowledge that Microsoft, by not informing their average customers, has been abusing their customer's trust. Most hardcore players might not mind waiting a few weeks to get a new one, even if they have to call, wait, fill form, ship, and wait some more, possibly in the middle of a good game. On the other hand, some people would mind about the hassle. Some people would care about what happens after three years and then the RRoD comes. The point is, because the rate of failure is way, way above average, customers should be informed of this fact. Microsoft should not trap their customers by abusing their trust.

I ask again, lemmings, ONE of you at least acknowledge that yes, Microsoft has been abusing their customers' trust since thebeginning.Just one of you.

[QUOTE="jlh47"]the thing i'm trying to say is that the new 360's made after june have the falcon chip. Andrew_Xavier

The 3 that died were 360 Elites.

All elites have the "falcon" chip...it doesn't solve things...

Face it, they rushed the 360 in order to get total market penetration, but, didn't account for the hardware failure...

after june they have falcon chips. before june.. no.

[QUOTE="Andrew_Xavier"]

[QUOTE="jlh47"]the thing i'm trying to say is that the new 360's made after june have the falcon chip. jlh47

The 3 that died were 360 Elites.

All elites have the "falcon" chip...it doesn't solve things...

Face it, they rushed the 360 in order to get total market penetration, but, didn't account for the hardware failure...

after june they have falcon chips. before june.. no.

Gotta tell you, got my elite in September, which is after June :-P

Had a reg before that, made tons of freakin noise, pretty sure it was dying,

and I don't play games like "hardcore" gamers do.

Wow. Just wow. I now realize how bad fanboys can be. I understand if most lemmings here won't chastise Microsoft. But no one? Not a single lemming, if I had read correctly, has the integrity to admit that yes, Microsoft traps their customers by not informing them of the unusually high rate of RRoD. How hypocritical of Microsoft saying Sony is so bad for forcing their fans to pay for Blu-ray. At least Sony fans know about Blu-ray and have the option to buy the PS3 or not. Microsoft on the other is much worse; their average customers have no option to buy or not to buy because they were not informed of the RRoD. Sure, it would replace a broken console for a new one. That's not the point. The point is that Microsoft abuses their customers' trust. An average person goes to buy an electronics device assuming it's quality is around average. However, the quality of a 360 is way, way below average. 33% failure rate to me doesn't seem far off. Whatever the actual rate is, it must be so high that Microsoft refuses to give it out. Fanboys, can you see now that Microsoft disrespects their customers more than Sony does? I for one, hate the feeling of being trapped, of abusing my trust. Microsoft and the retailers should be fair about it. Let consumers know that at the moment the 360 has better games than the PS3. But also tell them about the RRoD. Then let them decide. If they buy it, then more power to the 360. Unless almost all 360 customers know about the RRoD, then I say Microsoft is winning in sales here in the US because it abuses their customers' trust. I should note that the 360 has pretty much lost the war in Japan. By summer, it should also start to lose in Europe.

Anyways, the problem of RRoD is NOT over. If it is, Microsoft and their minions would have run around like mad publicizing this fact. Don't make me lose respect for all lemmings here. Would at least one of you acknowledge that Microsoft, by not informing their average customers, has been abusing their customer's trust. Most hardcore players might not mind waiting a few weeks to get a new one, even if they have to call, wait, fill form, ship, and wait some more, possibly in the middle of a good game. On the other hand, some people would mind about the hassle. Some people would care about what happens after three years and then the RRoD comes. The point is, because the rate of failure is way, way above average, customers should be informed of this fact. Microsoft should not trap their customers by abusing their trust.

I ask again, lemmings, ONE of you at least acknowledge that yes, Microsoft has been abusing their customers' trust since thebeginning.Just one of you.

Sihanouk

You know, this is the information age isn't it? What happened to people doing their own research about a product before buying it? With the internet only a click away, what about personal responsibility to do a little reading before buying? I do research before ANY major purchase, which for myself would be anything over a couple hundred dollars.

You know, one poster said earlier that no major corporation is gonna publicize failures of its products on it's merchandise. If you went to buy a car, does it have a list of all current recalls on the sticker? No....but if you were smart, you would do a little research on the car you want before you buy. It's the same with any product, whether it is a car, a dishwasher, a vacuum cleaner, or whatever....do your research, and if you find something alarming enough that you wouldn't want to buy it...DON'T BUY IT. And if you like that car enough, buy it anyway, even if it has a dozen recalls....research, freedom of choice, and personal responsibility...but it all comes down to choice. And if some want to buy a defective product because it brings them joy, then don't criticize. And if you unknowingly buy a defective product that you wouldn't have bought knowing it was defective, then it is your own fault for not doing the research.

I am finally off my soapbox. Sorry to ramble.

Just in my section at my job I know of 3 gamers whose 360 went beserk.

Though one of the guys did it to himself by placing his 360 in an enclosed space ontop of his very hot cable box.