New study shows 360s actually fail 23.7% of the time.

[QUOTE="Floppy_Jim"][QUOTE="mitu123"] I'm part of that too, mine broke twice.sexxxyboy

Tell it to my friend who got 8 red rings.

Cows are still trying to overplay the RROD issue? :lol: How does it make your life better when you convince yourself the failure rate is 54%?

Only 23.7% time. Wow... So yeah, nice work MS

[QUOTE="clubsammich91"]

http://www.examiner.com/examiner/x-13078-Rochester-Xbox-360-Examiner~y2009m9d2-Study-shows-360-actually-fails-237-percent-of-the-time

Not as high as was previously thought. But still highest of all the 3 consoles.

XanderZane

Tell it to my friend who got 8 red rings.

runekey

Either way,the failure rate is totally unacceptable imo.

stvee101

the original orignal original source of it.

http://gamasutra.com/php-bin/news_index.php?story=25097

the original orignal original source of it.

http://gamasutra.com/php-bin/news_index.php?story=25097

WilliamRLBaker

Everybody that study is only using 2 years of the Xbox 360s life cycle meaning it's missing 2 years so 23.7-30% doubled or tripled from the warranties from 2008/2009 = around 40%- 50%.

not counting the buyers who purchased new Xbox 360s instead of using the warranty.

The problem is that these numbers imo are useless.

This does not mean that 3/4 of consoles cannot fail. ALL of them should fail given enough use.

Its all down to time. The more you use your 360 the quicker RROD should come.

so 4 years later they got it to a little bit under one third of consoles failing....great job microsoft. not.

Uptown

[QUOTE="Jandurin"][QUOTE="Uptown"]

so 4 years later they got it to a little bit under one third of consoles failing....great job microsoft. not.

Uptown

While I could have said a quarter I didnt. You're right. Regardless 10% less than a third isnt that much when you have over 30 million units out there...thats only a 3 million unit discrepancy from what I said.

thats still unacceptable....

[QUOTE="Uptown"]

so 4 years later they got it to a little bit under one third of consoles failing....great job microsoft. not.

dsmccracken

no most old X360s havefail between the 3rd and 4th year..

according to the warranties it is 23.7 in 2 years if you add all the warranties from all 4 years it's a different story the failure rate of the X360 is much higher it would be at around 40 to 50%.

Did you even read the PDF?

Microsoft's policy may result in an underreporting of failures by Xbox 360 owners to SquareTrade, relative to the other two consoles. Because the RROD problem is so widely known to be covered by Microsoft's warranty, we believe that more customers bypass SquareTrade and reported failures directly to the Microsoft. In a survey of SquareTrade customers with Xbox 360s conducted by email, SquareTrade found that over half of our customers who experienced a RROD error reported their problem directly to Microsoft without contacting SquareTrade. Email survey respondents tend to be a self-selecting group, so the data should be used directionally rather than definitively, particularly because we did not survey PS3 and Wii owners with the same question. With that caveat in mind, applying the survey data to the analysis shows that the Xbox 360 failure rate could be as high as 35%.

microsoft already didnt deny 54%. thats closer to the truth then this.sexxxyboy

http://www.examiner.com/examiner/x-13078-Rochester-Xbox-360-Examiner~y2009m9d2-Study-shows-360-actually-fails-237-percent-of-the-time

Not as high as was previously thought. But still highest of all the 3 consoles.

clubsammich91

This is highly misleading. This is a survey done by a third party warranty provider. This doesn't apply to ALL 360s. It only applies to owners of 360s who bought a warranty through this company. This would be like a car insurance provider in a small retirement town saying that the average age of all drivers in North America is 65 or older.

[QUOTE="sexxxyboy"]microsoft already didnt deny 54%. thats closer to the truth then this.tbolt76

that warranty company has not added the warranties of 2 years which means it should be doubled or tripled the 23.7 which means it should be at around trhe GI pole numbers by now.

[QUOTE="clubsammich91"]

http://www.examiner.com/examiner/x-13078-Rochester-Xbox-360-Examiner~y2009m9d2-Study-shows-360-actually-fails-237-percent-of-the-time

Not as high as was previously thought. But still highest of all the 3 consoles.

ZIMdoom

This is highly misleading. This is a survey done by a third party warranty provider. This doesn't apply to ALL 360s. It only applies to owners of 360s who bought a warranty through this company. This would be like a car insurance provider in a small retirement town saying that the average age of all drivers in North America is 65 or older.

not only that it's only counting2 years.

Attention all Fanboys.

You owe it to yourselves to read this blog.

I found it rather entertaining

http://gamebraindump.blogspot.com/

Pay attention to the "Understanding the Fanboy" post. You will not regret it

[QUOTE="clubsammich91"]

http://www.examiner.com/examiner/x-13078-Rochester-Xbox-360-Examiner~y2009m9d2-Study-shows-360-actually-fails-237-percent-of-the-time

Not as high as was previously thought. But still highest of all the 3 consoles.

ZIMdoom

This is highly misleading. This is a survey done by a third party warranty provider. This doesn't apply to ALL 360s. It only applies to owners of 360s who bought a warranty through this company, and then when their 360 broke, instead of seeing if MS covers it,they went back to this company.

This would be like a car insurance provider in a small retirement town saying that the average age of all drivers in North America is 65 or older.

Heh, I remember I used to guess the failure rate was somewhere between 15 and 20%. Didn't think I'd be off by this much. It's funny how horrendously bad it is. 3-5%... :lol:

thats still unacceptable....

Revolution316

[QUOTE="tbolt76"][QUOTE="sexxxyboy"]microsoft already didnt deny 54%. thats closer to the truth then this.simslifer

that warranty company has not added the warranties of 2 years which means it should be doubled or tripled the 23.7 which means it should be at around trhe GI pole numbers by now.

No thats not how it works.You don't just add the percentages together.

look: If the failure rate for the first 2 years was 23% and the for the next 2 years it was 20% (for arguments sake.MS must have remedied the problem slightly :P )

Then the faailure rate would be something like - (23 + 20) /2 = a 21.5 % failure rate overall.

[QUOTE="tbolt76"][QUOTE="sexxxyboy"]microsoft already didnt deny 54%. thats closer to the truth then this.simslifer

that warranty company has not added the warranties of 2 years which means it should be doubled or tripled the 23.7 which means it should be at around trhe GI pole numbers by now.

[QUOTE="Revolution316"]

thats still unacceptable....

xsubtownerx

[QUOTE="xsubtownerx"][QUOTE="Revolution316"]

thats still unacceptable....

InsaneBasura

[QUOTE="simslifer"]

[QUOTE="tbolt76"] I am more compelled to believe a warranty company over an internet poll.stvee101

that warranty company has not added the warranties of 2 years which means it should be doubled or tripled the 23.7 which means it should be at around trhe GI pole numbers by now.

No thats not how it works.You don't just add the percentages together.

look: If the failure rate for the first 2 years was 23% and the for the next 2 years it was 20% (for arguments sake.MS must have remedied the problem slightly :P )

Then the faailure rate would be something like - (23 + 20) /2 = a 21.5 % failure rate overall.

this is the percentage by WARRANTIES meaning they only counted the warranties of 2 years if they count all the warranties together of all 4 years the failure rate should be doubled or tripled.

this is not including the buyers who purchased new 360's

not only this it was done by a third party warranty provider so it's not adding all the warranties of Xbox 360s over those 2 years.

fail...

[QUOTE="Jandurin"][QUOTE="Uptown"]

whatever makes you feel better about the fact that atleast 15 million 360's sold to date have failed. I cant believe people defend Microsoft's design issues. If this was a baby crib, a car, a refrigerator or anything of the sort people would return it and buy some other brand. Fanboy loyalty is amazing in the video game world.

Uptown

thats what every percentage has been until this study popped up in this thread.

theres no way... does anyone know someone who has had a 360 for more than a year and a half that it hasnt done this more than atleast once? i know a kid on his 4th one

[QUOTE="simslifer"]

[QUOTE="tbolt76"] I am more compelled to believe a warranty company over an internet poll.InsaneBasura

that warranty company has not added the warranties of 2 years which means it should be doubled or tripled the 23.7 which means it should be at around trhe GI pole numbers by now.

within 2 years not lifetime X360 failures and this article is done by a third party warranty provider.

[QUOTE="stvee101"]

[QUOTE="simslifer"]

that warranty company has not added the warranties of 2 years which means it should be doubled or tripled the 23.7 which means it should be at around trhe GI pole numbers by now.

simslifer

No thats not how it works.You don't just add the percentages together.

look: If the failure rate for the first 2 years was 23% and the for the next 2 years it was 20% (for arguments sake.MS must have remedied the problem slightly :P )

Then the faailure rate would be something like - (23 + 20) /2 = a 21.5 % failure rate overall.

this is the percentage by WARRANTIES meaning they only counted the warranties of 2 years if they count all the warranties togetherof all 4 years the failure rate should be doubled or tripled.

this is not including the buyers who purchased new 360's

not only thisit was done by a third party warranty provider so it's not adding all the warranties of Xbox 360s over those 2 years.

fail...

Yes the failures could be doubled or tripled for all we know,but not in terms of %,because of the continued increase in the 360 userbase over the same period.

Thats just basic math(s)

BTW I'm not defending the 360 on this one.

The RROD and the susequent failure of MS's consoles are disgraceful imo.

[QUOTE="Uptown"]

[QUOTE="Jandurin"] If it were 15 million, wouldn't the number be more like 50%?MassiveKaos

thats what every percentage has been until this study popped up in this thread.

I fail? Did you even read the thread. I said the percentage was less than 1/3 based on this article, but the article before this one had it at 50%. Anyways thats besides the point as nobody actually read the article to begin with because they specifically say that their 27.3% failure rate is inaccurate and probably around 35% in the whole scheme of things. Nobody is perfectly correct here, and Microsoft wont let the numbers out because they're astronomical. The only people that FAIL here are the ones attempting to defend Microsoft's hack job console design so they could be the first to launch.

Yeah thats a pretty high percentage but like the PS2 last gen(of which I had 2 fail on me) so long as the Xbox 360(had only one failure so far) also keeps bringing me good games I don't really care or worry about it too much.

[QUOTE="InsaneBasura"][QUOTE="simslifer"]

that warranty company has not added the warranties of 2 years which means it should be doubled or tripled the 23.7 which means it should be at around trhe GI pole numbers by now.

simslifer

within 2 years not lifetime X360 failures and this article is done by a third party warranty provider.

[QUOTE="sexxxyboy"] thats closer to the truth then this.IronBass

so now we have 33% 54% 23% and now the ps3 is at 10%.....something seems wrong herestereointegrity

Still too much.

[QUOTE="Uptown"]

so 4 years later they got it to a little bit under one third of consoles failing....great job microsoft. not.

Jandurin

How is this a more accurate guaging of failure then game informers?

"Last week, a Game Informer poll of 5,000 readers was released that put the 360's failure rate at a whopping 54.2 percent. SquareTrade didn't reveal how many 360 consoles were included in the study, but it seems safe to assume that, like GI, SquareTrade polled somewhere around 5,000 360 owners. Given the disparity in the results, then, it's clear that, as some suspected, GI's poll most likely contained a few skewing factors that pushed the failure rate percentage higher than it perhaps should have been."

Why is it saying that GI survey is skewed when it could infact be SquareTrades survey? Biased report is biased, and after 3 rrod and an e74, I think the failure rate is much, much higher than this 23 % bs.

Good God when will Microsoft finally give us the real numbers so this insanity will end. :?