PS3 Fail rate 2% Lie

Just because the failure rate is 2% it doesn't mean your not part of that two percent... Don't act so hurt if your system breaks then start trying to demonize Sony for apparently crying... That's being like Kevin Costner man... And Kevin Costner is not cool.

Did it ever um... occur to you... that you might be part of the 2%? With 2% of PS3's breaking or whatever, and the 30mil+ PS3's out there... your one of very very many people even if 2% is true

I've had a 60GB ps3 since 06 and never had a problem, guess I'm part of the 98% who still have working PS3's 8) In the other hand I've bought 4 xbox 360 and 3 of them have died on me :x

GTSaiyanjin2

I have been through 2 360s since launch and have had 4x repairs. I have family members that have been through 2 360s. About 7 friends that have been through multiple 360s. I have run into people at stores that have been throught multiple 360s. I have chatted with people online that have been through multiple 360s.

FOR me the 360 is complete failure and should have been recalled the day it came out. GOOD thing MS has billions of $$$ so they can buy their way out of lawsuits and recalls.

I just bought a PS3 slim with Walmart instore warranty for only 20$. So far I love the PS3 100X more than I ever did the 360. Matter of fact the 360 just about totally ruined my love for gaming.

360=100% failure rate from my math.

I work with computer and also repair electronic stuff, consoles included. It is pretty impressive to notice how breakable the new gen consoles are. but the Wii seems to be much more reliable, hardware wise.

Personal accounts aren't really the best way to go about declaring something so general.

My foot broke once, I guess I'm part of some sort of fail rate.

According to Game Informer,

The people that have ever experienced a problem with their consoles over the course of 4 whole years:

Wii = 6.8%

PS3= 10.3

XBOX 360 = 54.2%

Enough said.

If you buy an XBOX 360 and if it breaks on you,

You deserve what you get....period.

My foot broke once, I guess I'm part of some sort of fail rate.

tmntPunchout

Only if your foot is mass prduced and has happened to millions of people time and time again.

[QUOTE="tmntPunchout"]

My foot broke once, I guess I'm part of some sort of fail rate.

VanDammFan

Only if your foot is mass prduced and has happened to millions of people time and time again.

I have 2, I guess 50% fail rate. But if you account for the whole world, feet have a very high failure rate.

why is there even a system warrs section of the forum? doesnt everyone know ps3 is the best..360 will just get pooped on...

all systems have a 100% fail rate over time, all systems except the gameboy fat surrealnumber5

I can't agree.

My Atari 2600 still works (older brother gave to me). My NES still works (Also older brother). My Sega Genesis still works. Also, My PS1 still works. My Nintendo 64 still works and is connected to a spare TV in my guest room. MY Sega Dreamcast is working as well.

Those are all the consoles that I have owned, and 1 year ago, I bought a PS3....I expect it to be working 10 years from now as well.

[QUOTE="surrealnumber5"]all systems have a 100% fail rate over time, all systems except the gameboy fat Persistantthug

I can't agree.

My Atari 2600 still works (older brother gave to me). My NES still works (Also older brother). My Sega Genesis still works. Also, My PS1 still works. My Nintendo 64 still works and is connected to a spare TV in my guest room. MY Sega Dreamcast is working as well.

Those are all the consoles that I have owned, and 1 year ago, I bought a PS3....I expect it to be working 10 years from now as well.

all my consoles still work besides my ps1 and 360

From what I understand, the phat ps3's have a high failure rate that kicks in after a year or two.

According to Game Informer,

The people that have ever experienced a problem with their consoles over the course of 4 whole years:

Wii = 6.8%

PS3= 10.3

XBOX 360 = 54.2%

Enough said.

If you buy an XBOX 360 and if it breaks on you,

You deserve what you get....period.

Persistantthug

Free repair, shipping and month of xbox live?

i got my fat brand new works well but its not in production yours might be 3yrs old

[QUOTE="Persistantthug"]

According to Game Informer,

The people that have ever experienced a problem with their consoles over the course of 4 whole years:

Wii = 6.8%

PS3= 10.3

XBOX 360 = 54.2%

Enough said.

If you buy an XBOX 360 and if it breaks on you,

You deserve what you get....period.

topgunmv

Free repair, shipping and month of xbox live?

From all reports, Sony stopped paying for shipping a long time ago. In other words, you have to pay to ship to them....according to reports and others.

But more importantly, If I have a system, or anything really, if I have a product and it breaks, I don't care if it is fixed for free, I'd no longer want a "walking time bomb".

And M$ doesn't fix everything...the only thing they'll fix are RROD and some error's (E74 and E73). Considering the long list of problems with XBOX 360, that "contingency repair" means little.

http://en.wikipedia.org/wiki/Xbox_360_technical_problems

My fat 60 now 320gig is fantastic it works just fine every update makes it better.

[QUOTE="topgunmv"]

[QUOTE="Persistantthug"]

According to Game Informer,

The people that have ever experienced a problem with their consoles over the course of 4 whole years:

Wii = 6.8%

PS3= 10.3

XBOX 360 = 54.2%

Enough said.

If you buy an XBOX 360 and if it breaks on you,

You deserve what you get....period.

Persistantthug

Free repair, shipping and month of xbox live?

From all reports, Sony stopped paying for shipping a long time ago. In other words, you have to pay to ship to them....according to reports and others.

But more importantly, If I have a system, or anything really, if I have a product and it breaks, I don't care if it is fixed for free, I'd no longer want a "walking time bomb".

And M$ doesn't fix everything...the only thing they'll fix are RROD and some error's (E74 and E73). Considering the long list of problems with XBOX 360, that "contingency repair" means little.

http://en.wikipedia.org/wiki/Xbox_360_technical_problems

As your original post was referring to the 360, so was my response. Yes the better than average warranty only extends to those couple issues, but they also make up the majority of failures.

If you're uneasy using an unreliable piece of hardware, that's understandable. As long as they continue to fix it for free though, and effectively pay me to do so in the process via the free xbox live time, I'm ok with it.

i bought a 80gb 4usb ps3 last week because my lil bro is a computer geek and he wanted one for linux. I did not know at the time that the older ps3 had so many problems because mines get very hot. And i cant play ps3 games cause of the freezing and disk errors. so now im left 4 dead. should've bought a brand new slim

After researching my problems, i concluded that the ps3 fail rate must be higher than 2%. they need to recount

nenethao

Consoles this gen are a rip off from a reliability stand point and its not even close to being as reliable as previous generatons. I have heard complints every where and its not just xbox.

According to Game Informer,

The people that have ever experienced a problem with their consoles over the course of 4 whole years:

Wii = 6.8%

PS3= 10.3

XBOX 360 = 54.2%

Enough said.

If you buy an XBOX 360 and if it breaks on you,

You deserve what you get....period.

Persistantthug

i see you still believe that. even the ps3's 10.3% would be unacceptably high and there would be massive amounts of complaints.

[QUOTE="Persistantthug"]

According to Game Informer,

The people that have ever experienced a problem with their consoles over the course of 4 whole years:

Wii = 6.8%

PS3= 10.3

XBOX 360 = 54.2%

Enough said.

If you buy an XBOX 360 and if it breaks on you,

You deserve what you get....period.

CaseyWegner

i see you still believe that. even the ps3's 10.3% would be unacceptably high and there would be massive amounts of complaints.

Yes I believe it. It's obvious Microsoft shafted us (gamers) from the start. The Game informer survey-poll indicated that approx 50% of every owner, in a 4 year span, has had a problem with their XBOX 360. That's approx 30 MILLION consoles with egregious failure rate potential (before Jasper board/chips). Are you telling me that in four years, you find it hard to believe that 50 percent of every XBOX owner has had a problem, CaseyWegner, when, according to Dean Takahashi, he reported a 68% pre launch failure sample rate? Seriously, you don't believe this?

[QUOTE="CaseyWegner"]

[QUOTE="Persistantthug"]

According to Game Informer,

The people that have ever experienced a problem with their consoles over the course of 4 whole years:

Wii = 6.8%

PS3= 10.3

XBOX 360 = 54.2%

Enough said.

If you buy an XBOX 360 and if it breaks on you,

You deserve what you get....period.

Persistantthug

i see you still believe that. even the ps3's 10.3% would be unacceptably high and there would be massive amounts of complaints.

Yes I believe it. It's obvious Microsoft shafted us (gamers) from the start. The Game informer survey-poll indicated that approx 50% of every owner, in a 4 year span, has had a problem with their XBOX 360. That's approx 30 MILLION consoles with egregious failure rate potential (before Jasper board/chips). Are you telling me that in four years, you find it hard to believe that 50 percent of every XBOX owner has had a problem, CaseyWegner, when, according to Dean Takahashi, he reported a 68% pre launch failure sample rate? Seriously, you don't believe this?

what can you tell me about this poll and what do pre-launch failure rates have to do with anything? you're looking at these numbers without really thinking about the consequences of them actually being accurate. do you also agree that the ps3's failure rate is way high?

what can you tell me about this poll and what do pre-launch failure rates have to do with anything? you're looking at these numbers without really thinking about the consequences of them actually being accurate. do you also agree that the ps3's failure rate is way high?

CaseyWegner

What the 68% indicates, is that XBOX 360's were "born" bad....that they had a worse than egegious likelyhood of fail.

The survey was simply a 5000 person questionaire that indicated that half of everyone who's owned a 360 in the course of 4 years has had a malfunction.

Do you notice that I keep highlighting 4 years, CaseyWegner? I'm doing that because XBOX 360's, as we all know, will hardly even last for 4 years. That's why I'm kinda having a hard time understanding why you don't understand how this could be.

Hardly anyone still has a launch XBOX 360 that hasn't malfunctioned....those who do are rare.

Also, 10% is a far cry....lightyears, from being 54%.

[QUOTE="CaseyWegner"]

what can you tell me about this poll and what do pre-launch failure rates have to do with anything? you're looking at these numbers without really thinking about the consequences of them actually being accurate. do you also agree that the ps3's failure rate is way high?

Persistantthug

What the 68% indicates, is that XBOX 360's were "born" bad....that they had a worse than egegious likelyhood of fail.

The survey was simply a 5000 person questionaire that indicated that half of everyone who's owned a 360 in the course of 4 years has had a malfunction.

Do you notice that I keep highlighting 4 years, CaseyWegner? I'm doing that because XBOX 360's, as we all know, will hardly even last for 4 years. That's why I'm kinda having a hard time understanding why you don't understand how this could be.

Hardly anyone still has a launch XBOX 360 that hasn't malfunctioned....those who do are rare.

Also, 10% is a far cry....lightyears, from being 54%.

68% was before the thing was even released.

so there was a survey where people could have just lied? great.

i did notice that you keep repeating 4 years as though it's supposed to prove something by saying "we all know".

you also keep ignoring what the real world ramifications would be if these numbers are true.

i didn't ask you how 10% compares to 54%. i'm asking if you agree that it's way too high.

68% was before the thing was even released.

so there was a survey where people could have just lied? great.

i did notice that you keep repeating 4 years as though it's supposed to prove something by saying "we all know".

you also keep ignoring what the real world ramifications would be if these numbers are true.

i didn't ask you how 10% compares to 54%. i'm asking if you agree that it's way too high.

CaseyWegner

-68% shows that XBOX 360 were always bad...egregiously failure prone from the get go. That's a pre cursor indicator of more bad things to come, if you will.

-The 4 year highlights is an important notation because most survey's regarding failure rate percentages of almost any product only deal with 1 year failure rates...sometimes 2. But the real question of test, if you will, is what are the chances an XBOX 360 can last 3 to 4 or 5 years. Answer, not many.

-Real World Ramifications? What do you mean by ramifications? Do you mean like multiple class action lawsuits? Do you mean like "public exposure and embarassment via various media outlets"? Do you mean like, costing BILLIONS of dollars in costly repairs to fix broken units? Do yo mean a tarnished reputation and blemish on your product worldwide leading to creating a void in consumer confidence. Even a Wikipedia page speficically detailing the various problems of said company's product, built so the whole world can see?

Those REAL WORLD ramifications, CaseyWegner?

-Lastly, yes, I believe 10% is high, and I believe it is valid specifically on launch PS3's. I think that is not good either, But like I said, 10% is a long weary walk from reaching 54%

You are a very unlucky man.

i see you still believe that. even the ps3's 10.3% would be unacceptably high and there would be massive amounts of complaints.

CaseyWegner

Squaretrade a warrenty company has said that the failure rate for the PS3 is 10%, they also said the 360 is 23.7% (4% for new models) well below the 54 like persistantthug is trying to say.

Squaretrade a warrenty company has said that the failure rate for the PS3 is 10%, they also said the 360 is 23.7% (4% for new models) well below the 54 like persistantthug is trying to say.

opex07

No opex07,

If you read what I said, previously about the four year issue, then you'll understand that Square trade's latest findings are only based on data of 1 year or less.

Squaretrade and Microsoft say, they've got a handle on fails....but only for a 1 year period. Anybody can make a product work for 1 year...maybe even 2. But how about 3years? How about 4 years? 5 years? That's what the GAME INFORMER survey was getting at. XBOX 360 fails with 50% over 4 years.

That's the catch that most people miss with Microsoft's XBOX 360 data.

I don't think you and your friend equals the entire amount of PS3s in the world.

[QUOTE="opex07"]

Squaretrade a warrenty company has said that the failure rate for the PS3 is 10%, they also said the 360 is 23.7% (4% for new models) well below the 54 like persistantthug is trying to say.

Persistantthug

No opex07,

If you read what I said, previously about the four year issue, then you'll understand that Square trade's latest findings are only based on data of 1 year or less.

Squaretrade and Microsoft say, they've got a handle on fails....but only for a 1 year period. Anybody can make a product work for 1 year...maybe even 2. But how about 3years? How about 4 years? 5 years? That's what the GAME INFORMER survey was getting at. XBOX 360 fails with 50% over 4 years.

That's the catch that most people miss with Microsoft's XBOX 360 data.

[QUOTE="opex07"]

Squaretrade a warrenty company has said that the failure rate for the PS3 is 10%, they also said the 360 is 23.7% (4% for new models) well below the 54 like persistantthug is trying to say.

Persistantthug

No opex07,

If you read what I said, previously about the four year issue, then you'll understand that Square trade's latest findings are only based on data of 1 year or less.

Squaretrade and Microsoft say, they've got a handle on fails....but only for a 1 year period. Anybody can make a product work for 1 year...maybe even 2. But how about 3years? How about 4 years? 5 years? That's what the GAME INFORMER survey was getting at. XBOX 360 fails with 50% over 4 years.

That's the catch that most people miss with Microsoft's XBOX 360 data.

you sure do put a lot of trust in game informer readers.

[QUOTE="Persistantthug"]

[QUOTE="opex07"]

Squaretrade a warrenty company has said that the failure rate for the PS3 is 10%, they also said the 360 is 23.7% (4% for new models) well below the 54 like persistantthug is trying to say.

CaseyWegner

No opex07,

If you read what I said, previously about the four year issue, then you'll understand that Square trade's latest findings are only based on data of 1 year or less.

Squaretrade and Microsoft say, they've got a handle on fails....but only for a 1 year period. Anybody can make a product work for 1 year...maybe even 2. But how about 3years? How about 4 years? 5 years? That's what the GAME INFORMER survey was getting at. XBOX 360 fails with 50% over 4 years.

That's the catch that most people miss with Microsoft's XBOX 360 data.

you sure do put a lot of trust in game informer readers.

[QUOTE="CaseyWegner"]

[QUOTE="Persistantthug"]

No opex07,

If you read what I said, previously about the four year issue, then you'll understand that Square trade's latest findings are only based on data of 1 year or less.

Squaretrade and Microsoft say, they've got a handle on fails....but only for a 1 year period. Anybody can make a product work for 1 year...maybe even 2. But how about 3years? How about 4 years? 5 years? That's what the GAME INFORMER survey was getting at. XBOX 360 fails with 50% over 4 years.

That's the catch that most people miss with Microsoft's XBOX 360 data.

samuraiguns

you sure do put a lot of trust in game informer readers.

i'd put more trust in the one that more closely matches what's probable. 54.2% is not probable.

[QUOTE="CaseyWegner"]

i see you still believe that. even the ps3's 10.3% would be unacceptably high and there would be massive amounts of complaints.

opex07

Squaretrade a warrenty company has said that the failure rate for the PS3 is 10%, they also said the 360 is 23.7% (4% for new models) well below the 54 like persistantthug is trying to say.

The failure rate due purely to RROD may have been reduced (over the first year period at least).

The failure rate overall though still lies somewhere around 16% due to "All Other Failures" accounting for another 12%, assuming the 4% holds over a two year period.

Also, Squaretrade is a third party. I'd imagine that most people would deal directly with the free 3-year warranty for RROD and E74 artificially reducing the failure rate of 360's in Squaretrade's study, while since the Wii and PS3 only come with standard 1-year consumer electronics warranties so the figures for those consoles may be inflated.

Standard consumer electronics failure rate over a 1-year period is 5% I believe.

I would assume the only people who know the true failure rates of the consoles are the manufacturers themselves, and they're never going to tell us.

I'm on my second PS3 and my 3rd 360. My old PS3 never really died but it got so hot when it was on more than a few minutes it made me nervous. So I downgraded to a non-backwards compatible slim. My first 2005 Xbox 360 lasted one month before I got the red lights. I traded the repaired system for the Elite as soon as it was available. I sent that in once for red lights.I recently sold my working Elite and upgraded to a 250GB Jasper unit. So far I am happiest with the 360 for gaming but I think the PS3 is overall more reliable. Of course I only watch blu-rays on it nowadays.

I gave you both numbers lifetime 23.7% and new models 4%.opex07

I reread the Squaretrade findings and I mispoke...just a little....the 23% isn't a 1 year survey finding from them, it is a 2 year survey finding.

Regardless, that doesn't undermine my point..... 4 years is still better than 2 years.

Not to mention those same people who have a 2 year warranty through them, many of them went directly to Microsoft. Why wouldn't you...at least they might give you a free month of LIVE. But lets not go there quite yet. *wink*

I think you're interpreting it wrong, as almost everyone who reads the Squaretrade story does.

The failure rate due purely to RROD may have been reduced (over the first year period at least).

The failure rate overall though still lies somewhere around 16% due to "All Other Failures" accounting for another 12%, assuming the 4% holds over a two year period.

Also, Squaretrade is a third party. I'd imagine that most people would deal directly with the free 3-year warranty for RROD and E74 artificially reducing the failure rate of 360's in Squaretrade's study, while since the Wii and PS3 only come with standard 1-year consumer electronics warranties so the figures for those consoles may be inflated.

Standard consumer electronics failure rate over a 1-year period is 5% I believe.

I would assume the only people who know the true failure rates of the consoles are the manufacturers themselves, and they're never going to tell us.

shinrabanshou

None of my links say anything about 16%, the only thing I see from Squaretrade saying a 16% failure rate was an article back in 2008.

I reread the Squaretrade findings and I mispoke...just a little....the 23% isn't a 1 year survey finding from them, it is a 2 year survey finding.

Regardless, that doesn't undermine my point..... 4 years is still better than 2 years.

Not to mention those same people who have a 2 year warranty through them, many of them went directly to Microsoft. Why wouldn't you...at least they might give you a free month of LIVE. But lets not go there quite yet. *wink*

Persistantthug

Please read again:

"Also to its credit, SquareTrade released a timeline for Xbox 360s that failed in their first year. Up until 2007" when the survey was officially issued due to the other consoles not being out on the market yet.

Also a internet forum doesn't need to be undermined as it has no way of clarifying if the people voting even have consoles to begin with.

[QUOTE="shinrabanshou"]I think you're interpreting it wrong, as almost everyone who reads the Squaretrade story does.

The failure rate due purely to RROD may have been reduced (over the first year period at least).

The failure rate overall though still lies somewhere around 16% due to "All Other Failures" accounting for another 12%, assuming the 4% holds over a two year period.

Also, Squaretrade is a third party. I'd imagine that most people would deal directly with the free 3-year warranty for RROD and E74 artificially reducing the failure rate of 360's in Squaretrade's study, while since the Wii and PS3 only come with standard 1-year consumer electronics warranties so the figures for those consoles may be inflated.

Standard consumer electronics failure rate over a 1-year period is 5% I believe.

I would assume the only people who know the true failure rates of the consoles are the manufacturers themselves, and they're never going to tell us.

opex07

None of my links say anything about 16%, the only thing I see from Squaretrade saying a 16% failure rate was an article back in 2008.

The SquareTrade study says that the two-year total failure rate for the 360, PS3 and Wii are roughly 24%, 10% and 2.5%. The 360 figure includes two components, roughly 12% due to RROD and 12% due to "All other failures."

The study also says the one-year failure rate purely due to RROD is less than 4%, for newer models. However doesn't mention anything alongside this about any change to "All other failures."

This is from within the GS story you posted.

The SquareTrade study says that the two-year total failure rate for the 360, PS3 and Wii are roughly 24%, 10% and 2.5%. The 360 figure includes two components, roughly 12% due to RROD and 12% due to "All other failures."

The study also says the one-year failure rate purely due to RROD is less than 4%, for newer models. However doesn't mention anything alongside this about any change to "All other failures."

shinrabanshou

The chart is showing the 360's lifetime failure rate and includes all of the older models. You wouldn't add the older models together with the newer models to make a claim about the failure rate of the newer models.

i wonder what the failure rate would be if we did a survey in this forum.

Please read again:

"Also to its credit, SquareTrade released a timeline for Xbox 360s that failed in their first year. Up until 2007" when the survey was officially issued due to the other consoles not being out on the market yet.

Also a internet forum doesn't need to be undermined as it has no way of clarifying if the people voting even have consoles to begin with.

opex07

opex07,

Here's what I found from your Gamespot link:

As with the Game Informer study, SquareTrade found that the Xbox 360's failure rate was far higher than its rivals. Some 23.7 percent of those surveyed failed within two years of purchase

like I said, opex07,

4 years

*wink*