PS3 Fail rate 2% Lie

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shinrabanshou

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#101 shinrabanshou
Member since 2009 • 8458 Posts

[QUOTE="shinrabanshou"]This is from within the GS story you posted.

The SquareTrade study says that the two-year total failure rate for the 360, PS3 and Wii are roughly 24%, 10% and 2.5%. The 360 figure includes two components, roughly 12% due to RROD and 12% due to "All other failures."

The study also says the one-year failure rate purely due to RROD is less than 4%, for newer models. However doesn't mention anything alongside this about any change to "All other failures."

opex07

The chart is showing the 360's lifetime failure rate and includes all of the older models. You wouldn't add the older models together with the newer models to make a claim about the failure rate of the newer models.

The chart presumably also includes older models of PS3 too... and Wii if it's had any hardware revisions... :?

But that wasn't what I was trying to draw your attention to; rather a reduction in RROD failures, doesn't eliminate the other failures in the SquareTrade survey, which still account for a ~12% two-year failure rate, excluding any RROD failures.

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opex07

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#102 opex07
Member since 2007 • 2236 Posts

i wonder what the failure rate would be if we did a survey in this forum.

CaseyWegner
it probably wouldn't end well, especially if you take into account the outcome of the poll were ratchet and clank was being put up against the whole 360 2009 library and still won the vote.
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opex07

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#103 opex07
Member since 2007 • 2236 Posts

opex07,

Here's what I found from your Gamespot link:

As with the Game Informer study, SquareTrade found that the Xbox 360's failure rate was far higher than its rivals. Some 23.7 percent of those surveyed failed within two years of purchase

like I said, opex07,

4 years

*wink*

Persistantthug

They clearly specified that they included the timeline before 2007 into their survey If the actual quote from the article doesn't make you believe that then I don't know what to say.

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opex07

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#104 opex07
Member since 2007 • 2236 Posts

The chart presumably also includes older models of PS3 too... and Wii if it's had any hardware revisions... :?

But that wasn't what I was trying to draw your attention to; rather a reduction in RROD failures, doesn't eliminate the other failures in the SquareTrade survey, which still account for a ~12% two-year failure rate, excluding any RROD failures.

shinrabanshou

I realize that but you cant just add past hardware failures into a study about a different timeline and call it a day. There probably is other failures other than RROD on the newer models but they didn't specify on that amount so I cant add it to what is projected as the new failure rate. There study is also longer for the 360 as I have already said to Persistantthug several times now:

"Also to its credit, SquareTrade released a timeline for Xbox 360s that failed in their first year"

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Persistantthug

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#105 Persistantthug
Member since 2009 • 1420 Posts

[QUOTE="Persistantthug"]

opex07,

Here's what I found from your Gamespot link:

As with the Game Informer study, SquareTrade found that the Xbox 360's failure rate was far higher than its rivals. Some 23.7 percent of those surveyed failed within two years of purchase

like I said, opex07,

4 years

*wink*

opex07

They clearly specified that they included the timeline before 2007 into their survey If the actual quote from the article doesn't make you believe that then I don't know what to say.

opex07,

2 years is 2 years, period. I don't care if you are using the first 2 years, or the second 2 years, or 2 years in between.....2 years is 2 years, opex07. Anybody can make a product work for 2 years, that's my point.

XBOX 360 has been out for 4 years and only a few people can claim no problems in a 4 year period...that was Game Informers point.

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ianuilliam

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#106 ianuilliam
Member since 2006 • 4955 Posts

[QUOTE="IgorAntunov"]

For every 1 ps3 that flops, 6 xbox360's bite the dust, which leads us to the question, how much has this contributed to xbox360 sales? If 50% of xbox360 owners (37 million) replaced their xbox just once on average, that's an additional ~18-20 million sales.

If the xbox was a more reliable console, and if it had been released alonside the ps3 and wii instead of a year before, microsoft would have sold around 20 million xbox360's by now, no more.

nosedive7

Yeah but if your PS3 breaks you have to pay out of pocket to fix it, whereas with the 360 you get it fixed for free. Also if what you said was even remotely true the 360 wouldn't sell way more games than PS3 because the hardware numbers would be inflated and there wouldn't be as many people buying games. Considering the consoles attach rates your argument is extremely flawed.

If the 360 breaks within three years, you get it fixed for free. IF the problem is RRoD, and not one of the various other common 360 hardware problems. My PS3 had a YLoD failure, and you know what? It wouldn't have made a bit of difference if Sony had given me a three-year warranty instead of a one year, because it happened after the console was over three years old. Just like it won't make a difference for 360 owners whose consoles make it past the three year mark.

People act like the extended warranty makes a known hardware issue excusable, when it really doesn't. If you ask me, MS and Sony both need to do a whole lot more for RRoD/YLoD sufferers. Consoles are not meant to be 3 year replaceable commodities. My PS2 still works, as does my SNES, NES (and PS1 and N64 till I gave them away), it is unacceptable for the 360 and PS3 to fail the way they do.

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CaseyWegner

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#107 CaseyWegner
Member since 2002 • 70152 Posts

[QUOTE="opex07"]

[QUOTE="Persistantthug"]

opex07,

Here's what I found from your Gamespot link:

As with the Game Informer study, SquareTrade found that the Xbox 360's failure rate was far higher than its rivals. Some 23.7 percent of those surveyed failed within two years of purchase

like I said, opex07,

4 years

*wink*

Persistantthug

They clearly specified that they included the timeline before 2007 into their survey If the actual quote from the article doesn't make you believe that then I don't know what to say.

opex07,

2 years is 2 years, period. I don't care if you are using the first 2 years, or the second 2 years, or 2 years in between.....2 years is 2 years, opex07. Anybody can make a product work for 2 years, that's my point.

XBOX 360 has been out for 4 years and only a few people can claim no problems in a 4 year period...that was Game Informers point.

so you don't even believe the numbers you post? if it's a 52.4% failure rate, why are you saying that only a few people are problem free?

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opex07

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#108 opex07
Member since 2007 • 2236 Posts

opex07,

2 years is 2 years, period. I don't care if you are using the first 2 years, or the second 2 years, or 2 years in between.....2 years is 2 years, opex07. Anybody can make a product work for 2 years, that's my point.

XBOX 360 has been out for 4 years and only a few people can claim no problems in a 4 year period...that was Game Informers point.

Persistantthug

Ok I will try to explain this one more time. The survey didn't get issued until 2007 when all of the consoles were out. Due to this SquareTrade included data from the 360's first year 2006 (late 2005) into its timeline as specified all the way up until 2009 like the other consoles of 16,000 people. Game Informer just surveyed 5,000 random readers some time in 2009.

Just becasue the survey started in 2007 doesn't mean the failures in years earlier were not included, if that was the case for surveys Game Informer would have only had a time line of several months.

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CaseyWegner

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#109 CaseyWegner
Member since 2002 • 70152 Posts

[QUOTE="CaseyWegner"]

i wonder what the failure rate would be if we did a survey in this forum.

opex07

it probably wouldn't end well, especially if you take into account the outcome of the poll were ratchet and clank was being put up against the whole 360 2009 library and still won the vote.

and what do we know about these game informer readers? we know they gave us a much higher failure rate than other surveys taken.

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88mphSlayer

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#110 88mphSlayer
Member since 2010 • 3201 Posts

in my personal situation i had my 60gb PS3 for 2 years and my 20gb Falcon 360 for 1 year before both died within a month of eachother (bad luck or something?)... that said i got a replacement 360 for free and i had to fork over $150 to repair my 60gb ps3 because my 2 year warranty expired about 2 weeks before it got a YLOD, then the replacement from sony broke as well with a bad bluray drive about 3 weeks after getting it

all is fine since then, but seriously i'm happy i built a gaming pc i'm tired of this **** what's frustrating is i bought my 60gb PS3 for $499 + 2 year warranty on the premise that i was buying the truly reliable platform - not just "more reliable" but "truly reliable" as in "it's not going to fail on me after a year or 2" but it did anyways :evil:

i think i was infinitely more pissed off about the ps3 breaking because of that, i mean when i bought my 360 everybody was talking about how it was breaking all the time and how you'd get a RROD inevitably (which i did) but knowing that would happen made getting one completely normal, while getting a YLOD on the ps3 after being informed it was teh ultimate in reliability (apparently) and worth it for $499 made me kinda fume a little

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opex07

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#111 opex07
Member since 2007 • 2236 Posts

[QUOTE="opex07"][QUOTE="CaseyWegner"]

i wonder what the failure rate would be if we did a survey in this forum.

CaseyWegner

it probably wouldn't end well, especially if you take into account the outcome of the poll were ratchet and clank was being put up against the whole 360 2009 library and still won the vote.

and what do we know about these game informer readers? we know they gave us a much higher failure rate than other surveys taken.

Yeah we don't know anything about them, so I don't know why some people want to rely on it so much. It may be acceptable if we had no other data but there are more credible sources out there than Game Informer readers, and obvisouly people go out of their way to mess with the numbers as shown by the gamespots greatest hero vote were people were coming from other sites to vote for bub and bob or what ever their names were (which I personally found to be hilarious :lol: ).

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jasopan

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#112 jasopan
Member since 2006 • 2360 Posts
Dude you fail so hard.....like I'm speechless... have you ever heard of mathematics? UM ER my PS3 is sstill working :O Therefore PS3 failure rate = 0%!
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-Grieves-

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#114 -Grieves-
Member since 2007 • 1708 Posts

75% of my friends have had launch 60Gb that have failed.

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swamplord666

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#115 swamplord666
Member since 2007 • 1873 Posts

nah... it's 0% because me and my three other friends who have one have had no problems! everyone else is lying

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deactivated-5f9e3c6a83e51

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#116 deactivated-5f9e3c6a83e51
Member since 2004 • 57548 Posts

I thought GS had an article that had the ps3 failure rate at about 10%. So far, my 60 GB ps3 has been fine. A couple freezes here or there, but nothing serious.

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deactivated-5f19d4c9d7318

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#117 deactivated-5f19d4c9d7318
Member since 2008 • 4166 Posts

in my personal situation i had my 60gb PS3 for 2 years and my 20gb Falcon 360 for 1 year before both died within a month of eachother (bad luck or something?)... that said i got a replacement 360 for free and i had to fork over $150 to repair my 60gb ps3 because my 2 year warranty expired about 2 weeks before it got a YLOD, then the replacement from sony broke as well with a bad bluray drive about 3 weeks after getting it

all is fine since then, but seriously i'm happy i built a gaming pc i'm tired of this **** what's frustrating is i bought my 60gb PS3 for $499 + 2 year warranty on the premise that i was buying the truly reliable platform - not just "more reliable" but "truly reliable" as in "it's not going to fail on me after a year or 2" but it did anyways :evil:

i think i was infinitely more pissed off about the ps3 breaking because of that, i mean when i bought my 360 everybody was talking about how it was breaking all the time and how you'd get a RROD inevitably (which i did) but knowing that would happen made getting one completely normal, while getting a YLOD on the ps3 after being informed it was teh ultimate in reliability (apparently) and worth it for $499 made me kinda fume a little

88mphSlayer

You can buy warrantys from most shops, i know GAME here in the UK will give 3 extra years for something liek £25 to £50.