PSN gets hacked and the world crumbles. Steam gets hacked and...

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JohnF111

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#101 JohnF111
Member since 2010 • 14190 Posts

[QUOTE="DerekLoffin"][QUOTE="KC_Hokie"]Again, for several reasons the Steam hacked isn't a big deal while the Sony ones were. The ethics behind letting your customers know your data was compromised is a big one. Took Sony 10 days. KC_Hokie

They took 6 days from when they knew there was an intrusion, 2 days more than Value, and since they were also DDos'ed at the time, that is not terribly surprising.

Took Sony longer than that. And, again, biggest flaw of the Sony hack was the ethics behind it. They took down PSN and failed to let people know if their data was hacked or not.

Steam let customers know quickly nothing was compromised but to change passwords (which happens all the time on websites).

Most people see the difference so good luck trying to equate the two.

They admitted the breach on 23rd April, and i think but not too sure the outage happened only three days before, on the 26th Sony gave up details of what was at risk.

Interesting read

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Chris_Williams

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#102 Chris_Williams
Member since 2009 • 14882 Posts
I dont understand how people defend sony on these actions its a farce everywhere else but on sw lol . it was on CNN ,skynews 24 7 when it happened. but on sw its not really there fault or not that big of a deal -_-Allthishate
no, the psn hack was a big deal, people information was comprised, just like in this case, it may not be where steam has to go offline for a bit but people information that they trusted with this site was compromised, so i would expect this place to yell and be outraged as to why steams security isn't great, but nope you get none of that, all you get is, hey they were fast about it, never mind the fact they wanted 4 days while our information was out there. Its just double standards but its all good, hopefully this blows over
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hippiesanta

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#103 hippiesanta
Member since 2005 • 10301 Posts
psn hacke and the world crumbles because PSN is more popular than steamy
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Killfox

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#104 Killfox
Member since 2004 • 6666 Posts
I really wish people knew what they were talking about. Network+ and network security+ FTW.
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Killfox

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#105 Killfox
Member since 2004 • 6666 Posts
psn hacke and the world crumbles because PSN is more popular than steamyhippiesanta
This cant be a serious comment.
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princeofshapeir

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#106 princeofshapeir
Member since 2006 • 16652 Posts

it's because steam has better security and psn's security at the time and preparation for hacks was utter garbage. if you have steam guard enabled on your account, you really have nothing to worry about. the same can't be said for the PSN incident. think of it this way: steam = valve = gabe newell, and psn = sony = kevin butler/kaz hirai/jack tretton.

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StealthSting

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#107 StealthSting
Member since 2006 • 6915 Posts

It's not that I think people should show little concern over the Steam fiasco, but I really do find the Sony fans reaction to this to be hilarious.

The situation isn't comparable at all, for many of the reasons people in this thread and others have stated again and again. I realize I'm in SW, but it's hilarious how much some of you people are willing to defend a company. The whole world hates and is against Sony!!!--I mean come on guys, it's almost as if you're crying me a river. Aww... poor poor Sony :( .

Feel free to call me a hypocrite and hermit if you have to. It's still hilarious.

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agpickle

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#108 agpickle
Member since 2006 • 3293 Posts

All of PSN was down for a month, the Steam forums were down for 3 days and their were no affects on the store or ability to games. Steam was even able to hit a record number of concurrent users online today without issue. And with Steamguard, no one can can access my account without my permission. That is the difference.

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StealthSting

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#109 StealthSting
Member since 2006 • 6915 Posts

All of PSN was down for a month, the Steam forums were down for 3 days and their were no affects on the store or ability to games. Steam was even able to hit a record number of concurrent users online today without issue. And with Steamguard, no one can can access my account without my permission. That is the difference.

agpickle

True. And while I went in that direction with my post above, the major difference was still in just how much PSN was down when steam wasn't. Let's face it though, even if Steam went down for 3 weeks, I think people would still survive the ordeal without killing themselves. At least most of us I would hope. Perhaps the difference here, is that people simply reacted differently to both situations.

Of course I would care if someone started stealing money from my bank account because of this, so far, we haven't had such problems. The point of my post is, why do you people care so much, when PC gamers are fine with it? Maybe just maybe, the Sony fiasco wasn't seen the same way, because, you know, people actually were more concerned about the situation and were disappointed with the fact that they could not play online during that time--I know lot's of people who were disappointed with it because of this.

I do agree though that people blew the Sony situation out of preportion--whether fans or haters. That said, the people who are pushing this argument about Steam, aren't being much different.

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Rage010101

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#110 Rage010101
Member since 2006 • 5470 Posts

[QUOTE="Rage010101"]

not being aggressive at all, just calling him out on him contradicting himself. says he doesnt know why steam gets praised yet says "i dont know all the details". who doesnt praise a DD service who gives us dailys sales, midweek sales, weekend sales, and holiday sales constantly throughout the year and every year. valve is also the company who started to and to this day embraces and supports the modding community more than anyone else. they also give free games every now and then. seriously, the answer is easy! so ya, pretty much why i called him out on it.

Kickinurass

Ah, and here in lies my proof. Steam is not the only DD services with deals and sales. I personally prefer GMG myself. I shop around for the best deal - sometimes it's Steam, sometimes it GMG, D2D, Amazon. Deals are not something exclusive to Steam, yet people here will hype Steam up as though no other services provides deals.

I do appreciate Valve's modding support. It's one of those recognitions that they deserve. I don't play many Valve mods, but it'd be silly to ignore the company's impact on the mod community, through the Source engine, or they support of indie developers and mod concepts, such as the official support of TF and Counterstrike.

I've never gotten a free game from steam, and the only one I know of is Portal, which I had already beaten. It's nice of them, but do you congratulate SOE for making DCUO free to play?

Like I said, I like Valve and Steam. But the unfettering love some people show is confusing. Steam DRM could use work, and the inclusion of Steamworks in games that have nothing to do with Steam is kind of annoying. They've essentially got the PC DD market in the hand, which prevents it from evolving faster than what Valve themself wants. Why did Valve give us game-item trading instead of full-on game trading? The fact that GMG allows people to trade it games means that it could be done, but since Valve owns the market, I'm not expecting anything to happen until Valve decides they want to implement it.

for starters i use just about almost every DD service d2d, gog, impulse, gamergate, gmg, steam, heck even origin (back when it was just ea manager), havnt used it since it became origin. althoguth they may all have decent deals every now and then, steam still trumps em all. ive gotten free games during the holiday events when they do tickets and such and obviously portal. every now and then they give other free games ala alien swarm. oh and i cant believe you misses team fortress 2 as being free wish is better than most games on the market whether they're free or cost some big bucks PERIOD!

as for sony, dont get me wrong i love my ps3 and the sony brand, but i wont hide my discontent for how they handled their network breach. as for DCUO, it became free because the game pretty much failed, and they figured it best just make it a free 2 play game. regardless it's still cool that they're giving it for free but games like portal, alien swarm, half life are much better at being free. not to mention the fact that alot of games revolve around steamworks, there are so many indie games ive gotten free or at an extremely cheap price. the infrastucture also makes it easily to gift and be gifted with games.

with all that said it's not hard to see why the pc community and the millions of users love steam. how and why does steam DRM need work? it's non intrusive and isnt demanding on your hardware, it's as if the program is not even running unless you're running some ancient hardware. most ppl would argue they love games that support steamworks for many reasons like easy patching, having it all in one place, achievements, easy connectivity, etc. i seirously dont see any problem. as for trading, how knows maybe they might implement it sometime, but i personally buy what i intend to keep forever. their sales/prices are so low on games, usually it's cheaper to just keep it lol

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Kickinurass

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#111 Kickinurass
Member since 2005 • 3357 Posts

for starters i use just about almost every DD service d2d, gog, impulse, gamergate, gmg, steam, heck even origin (back when it was just ea manager), havnt used it since it became origin. althoguth they may all have decent deals every now and then, steam still trumps em all. ive gotten free games during the holiday events when they do tickets and such and obviously portal. every now and then they give other free games ala alien swarm.

as for sony, dont get me wrong i love my ps3 and the sony brand, but i wont hide my discontent for how they handled their network breach. as for DCUO, it became free because the game pretty much failed, and they figured it best just make it a free 2 play game. regardless it's still cool that they're giving it for free but games like portal, alien swarm, half life are much better at being free. not to mention the fact that alot of games revolve around steamworks, there are so many indie games ive gotten free or at an extremely cheap price. the infrastucture also makes it easily to gift and be gifted with games.

with all that said it's not hard to see why the pc community and the millions of users love steam. how and why does steam DRM need work? it's non intrusive and isnt demanding on your hardware, it's as if the program is not even running unless you're running some ancient hardware. most ppl would argue they love games that support steamworks for many reasons like easy patching, having it all in one place, achievements, easy connectivity, etc. i seirously dont see any problem. as for trading, how knows maybe they might implement it sometime, but i personally buy what i intend to keep forever. their sales/prices are so low on games, usually it's cheaper to just keep it lol

Rage010101

I'm not surprised that people love Steam - I enjoy it over Impulse and Gamersgate, about on par with Amazon and D2D, and only behind GMG really. The interface is nice I enjoy the quick access to all my Steam games, as well being able to launch other programs from inside of Steam of get access to the overlay (By far my favorite feature). I refuse to install another game client, so I don't know how it stacks up to the competitor's and although I may sound overly negative, there's really no reason to try any other DD client considering Steam does almost all I ask for.

As for DRM, I just enjoy the idea of being able to trade in my games. For a while I thought going digital meant it was literally impossible. But then GMG came on the scene, and I realized it was in fact possible, and I consider myself on a crusade to get this to be the accepted practice.

Although I primarily game on PC, I'm still a consolite at heart. Used games FTW :lol:

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-ArchAngeL-777-

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#112 -ArchAngeL-777-
Member since 2007 • 3840 Posts
For those applauding Steam's security as a reason they are still up, my friend emailed me a comment from the Playstation Qore host Veronica Belmont. She logged in to change her Steam password, and it wouldn't let her. It sent her secret question back to her in French. If that's the case, these hackers are getting more than just some database access. Maybe Valve should have brought the servers down just as a precaution. You can still play games offline so long as you've booted them up once while online.
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deactivated-5cf4b2c19c4ab

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#113 deactivated-5cf4b2c19c4ab
Member since 2008 • 17476 Posts
steam still works would be the main reason.
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agpickle

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#114 agpickle
Member since 2006 • 3293 Posts

For those applauding Steam's security as a reason they are still up, my friend emailed me a comment from the Playstation Qore host Veronica Belmont. She logged in to change her Steam password, and it wouldn't let her. It sent her secret question back to her in French. If that's the case, these hackers are getting more than just some database access. Maybe Valve should have brought the servers down just as a precaution. You can still play games offline so long as you've booted them up once while online.-ArchAngeL-777-

:lol: I really don't believe that.

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deactivated-5cf4b2c19c4ab

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#115 deactivated-5cf4b2c19c4ab
Member since 2008 • 17476 Posts
For those applauding Steam's security as a reason they are still up, my friend emailed me a comment from the Playstation Qore host Veronica Belmont. She logged in to change her Steam password, and it wouldn't let her. It sent her secret question back to her in French. If that's the case, these hackers are getting more than just some database access. Maybe Valve should have brought the servers down just as a precaution. You can still play games offline so long as you've booted them up once while online.-ArchAngeL-777-
I haven't seen an increase in the amount of people losing access from scams/hacks then there usually is. Like normal there are still plenty of gullible people who give away their info, sign up to an imposter site, and don't use steam guard.
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xYamatox

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#116 xYamatox
Member since 2005 • 5180 Posts

This thread is amusing.

Sony waited 6 days to investigate before full disclosure.

Valve waited 4 days to investigate before full disclosure.

Sony disclosed that their was an intrusion into their system, during which personal information was exposed, including your name, address, hashed password. CC numbers were encrypted and stored in a seperate location. There was no evidence these were accessed, but they couldn't rule it out.

Valve disclosed their was an intrusion into their systems, during which personal information was exposed, including your name, address, and hashed password. CC numbers were encrypted, and they don't think they were accessed, but they can't rule it out.

Yet these scenarios are completely different. Sony lied and covered things up till they got caught. Valve was immediately open and forthcoming with info (apparently 2 days is the difference between disclosing immediately, and holding back info). Sony getting hacked was Sony's fault, for having no security. Valve getting hacked was the hacker's fault. Why would anyone hack Valve? Sony getting hacked, with 77 million PSN accounts, meant 77 million people's credit card numbers were stolen, despite the fact that there were only 10 million or something credit card numbers stored (which, again, were encrypted, and they had no evidence they were accessed, and there was no CVV info stored). Valve is a non-issue, because there's no evidence the credit card tables were accessed, and even if they were, they're encrypted (we have no idea how many cc numbers were stored, yet, but it's probably waaaay more than on PSN).

For the record, I don't think the Valve thing is a big deal. Stuff gets hacked. Looks like Valve is taking care of it, no reason to hate them for it, blame the hackers, and so on... I think the reaction I've seen so far is about right... and is the same reaction that the PSN hack should have had. The part I find amusing is people trying to act like the situations are so different to justify the Sony hate.

ianuilliam

^^ This x1000

Get over it people, Valve got the same treatment that Sony had, just that Sony took it upon themselves to completely rework their entire security for PSN (and it needed 3 weeks to completely rework it) while Valce seemingly isn't doing anything about their break. Yet Sony are the bad guys... :roll:

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Allthishate

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#117 Allthishate
Member since 2009 • 1879 Posts

[QUOTE="ianuilliam"]

This thread is amusing.

Sony waited 6 days to investigate before full disclosure.

Valve waited 4 days to investigate before full disclosure.

Sony disclosed that their was an intrusion into their system, during which personal information was exposed, including your name, address, hashed password. CC numbers were encrypted and stored in a seperate location. There was no evidence these were accessed, but they couldn't rule it out.

Valve disclosed their was an intrusion into their systems, during which personal information was exposed, including your name, address, and hashed password. CC numbers were encrypted, and they don't think they were accessed, but they can't rule it out.

Yet these scenarios are completely different. Sony lied and covered things up till they got caught. Valve was immediately open and forthcoming with info (apparently 2 days is the difference between disclosing immediately, and holding back info). Sony getting hacked was Sony's fault, for having no security. Valve getting hacked was the hacker's fault. Why would anyone hack Valve? Sony getting hacked, with 77 million PSN accounts, meant 77 million people's credit card numbers were stolen, despite the fact that there were only 10 million or something credit card numbers stored (which, again, were encrypted, and they had no evidence they were accessed, and there was no CVV info stored). Valve is a non-issue, because there's no evidence the credit card tables were accessed, and even if they were, they're encrypted (we have no idea how many cc numbers were stored, yet, but it's probably waaaay more than on PSN).

For the record, I don't think the Valve thing is a big deal. Stuff gets hacked. Looks like Valve is taking care of it, no reason to hate them for it, blame the hackers, and so on... I think the reaction I've seen so far is about right... and is the same reaction that the PSN hack should have had. The part I find amusing is people trying to act like the situations are so different to justify the Sony hate.

xYamatox

^^ This x1000

Get over it people, Valve got the same treatment that Sony had, just that Sony took it upon themselves to completely rework their entire security for PSN (and it needed 3 weeks to completely rework it) while Valce seemingly isn't doing anything about their break. Yet Sony are the bad guys... :roll:

lol if they didnt they would have been sued to bankruptcy jst saying.
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agpickle

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#118 agpickle
Member since 2006 • 3293 Posts

^^ This x1000

Get over it people, Valve got the same treatment that Sony had, just that Sony took it upon themselves to completely rework their entire security for PSN (and it needed 3 weeks to completely rework it) while Valce seemingly isn't doing anything about their break. Yet Sony are the bad guys... :roll:

xYamatox

Sony needed 3 weeks to rework it because it was outdated, Steams security is not.

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-ArchAngeL-777-

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#119 -ArchAngeL-777-
Member since 2007 • 3840 Posts

[QUOTE="xYamatox"]

^^ This x1000

Get over it people, Valve got the same treatment that Sony had, just that Sony took it upon themselves to completely rework their entire security for PSN (and it needed 3 weeks to completely rework it) while Valce seemingly isn't doing anything about their break. Yet Sony are the bad guys... :roll:

agpickle

Sony needed 3 weeks to rework it because it was outdated, Steams security is not.

How are you so sure about this? Seems to me that Gabe's message is worse than Sony's. They actually did get access to the personal information database including encrypted CC info. Sony stopped them short of that when they pulled the plug. So did they really have better security, or is Gabe rolling the dice because bringing down his system is far more income damaging than Sony bringing down PSN?
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JohnF111

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#120 JohnF111
Member since 2010 • 14190 Posts

^^ This x1000

Get over it people, Valve got the same treatment that Sony had, just that Sony took it upon themselves to completely rework their entire security for PSN (and it needed 3 weeks to completely rework it) while Valce seemingly isn't doing anything about their break. Yet Sony are the bad guys... :roll:

xYamatox

I agree, although if Steams servers are already fully up to date and well secured then it is more than likely another of the "No networks are 100% secure" phrase. The practices of Valve allow Steam to remain active with Steam Guard in place. PSN wouldn't have been down for 3 weeks if Sony had given half a thought about security. The two are completely identical, a few days pass with rumors of a hack, then it is confirmed with no real details only "possibilities" and as usual a few days from now we'll see the true extent of the hack and quite possibly a few free games as compensation but highly unlikely as previously said no one was deprived of three weeks of the service.

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agpickle

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#121 agpickle
Member since 2006 • 3293 Posts

[QUOTE="agpickle"]

[QUOTE="xYamatox"]

^^ This x1000

Get over it people, Valve got the same treatment that Sony had, just that Sony took it upon themselves to completely rework their entire security for PSN (and it needed 3 weeks to completely rework it) while Valce seemingly isn't doing anything about their break. Yet Sony are the bad guys... :roll:

-ArchAngeL-777-

Sony needed 3 weeks to rework it because it was outdated, Steams security is not.

How are you so sure about this? Seems to me that Gabe's message is worse than Sony's. They actually did get access to the personal information database including encrypted CC info. Sony stopped them short of that when they pulled the plug. So did they really have better security, or is Gabe rolling the dice because bringing down his system is far more income damaging than Sony bringing down PSN?

I've heard (just a rumor, can't say for sure) that the CC encryption was AES-256, which takes years to crack at the least. That along with Steamguard, which would make access to my account from a different computer impossible without my consent, I'm not worrying to much.

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heretrix

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#122 heretrix
Member since 2004 • 37881 Posts

[QUOTE="heretrix"]

As many people said here, Sony waited a week.

Maybe you like being Bs'ed and kept in the dark, but most people don't and all of the bowing in the world isn't going to change that.

As far as hacked websites go, this is pretty standard stuff and it isn't the first time Valve has been compromised. The big difference here is how long before they got it under control.

How long was Sony's entire worldwide corporate internet presence in complete disarray? 3 weeks? For a company of Sony's size that is completely unacceptable.

ianuilliam

6 days vs 4. 2 days is a big enough difference to justify the huge outlash against Sony? I guess it's a good thing they didn't wait 2 more, people probably would have started car-bombing all their offices and facilities...

No dude, the complete breach of Sony's entire internet infrastructure was compromised across all their corporate divisions and they acted like nothing happened for a week.. That IS a valid enough reason for people to be pissed. I don't even understand how you could even compare the two in ridiculously simple terms like that.

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ianuilliam

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#123 ianuilliam
Member since 2006 • 4955 Posts

[QUOTE="ianuilliam"]

[QUOTE="heretrix"]

As many people said here, Sony waited a week.

Maybe you like being Bs'ed and kept in the dark, but most people don't and all of the bowing in the world isn't going to change that.

As far as hacked websites go, this is pretty standard stuff and it isn't the first time Valve has been compromised. The big difference here is how long before they got it under control.

How long was Sony's entire worldwide corporate internet presence in complete disarray? 3 weeks? For a company of Sony's size that is completely unacceptable.

heretrix

6 days vs 4. 2 days is a big enough difference to justify the huge outlash against Sony? I guess it's a good thing they didn't wait 2 more, people probably would have started car-bombing all their offices and facilities...

No dude, the complete breach of Sony's entire internet infrastructure was compromised across all their corporate divisions and they acted like nothing happened for a week.. That IS a valid enough reason for people to be pissed. I don't even understand how you could even compare the two in ridiculously simple terms like that.

It's not surprising that people don't remember what really happened now, since everybody was so busy exagerating it and making stuff up back then. They both got breached. The exact same data was vulnerable during the breaches (name, address, birthdate, purchase history, HASHED passwords, ENCYRPTED credit card numbers). Both said there was no evidence that CC numbers were accessed, but to monitor your accounts anyway. (Sony was more helpful in telling you what to look for, and where to go for help.) They both waited a few day while investigating after they discovered the breach before revealing what happened... Valve waited 4 days, Sony waited 6. Sony pulled the PSN down, and phisically moved their servers to a more secure location, then rebuilt their network security infrastructure from the ground up, which left the network offline a few weeks, but didn't stop you from playing sp games, watching movies (including netflix) or any other features of the system. The situations are almost identical, other than having to live without online multiplayer.

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Mr_Ditters

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#124 Mr_Ditters
Member since 2008 • 1920 Posts

At least Sony sent me an email about the hack. I was pretty pissed.

But Steam didn't even bother to let me know. I had to find out by going to their website. Pure garbage.

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DJ_Headshot

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#125 DJ_Headshot
Member since 2010 • 6427 Posts

Steam wasn't down for a month I can play all my steam games just fine online and everything the only thing that is down is the steam forums so I can't trade tf2 hats but its a small inconvenience. Credit card info and passwords where encrypted/salted&hash so they pose little security risk even massive google server farms working 24/7 would take longer then the age of the universe to crack it. Steam let people know within 3 days sony took weeks Quite a diffrence between the two.

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ianuilliam

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#126 ianuilliam
Member since 2006 • 4955 Posts

Steam wasn't down for a month I can play all my steam games just fine online and everything the only thing that is down is the steam forums so I can't trade tf2 hats but its a small inconvenience. Credit card info and passwords where encrypted/salted&hash so they pose little security risk even massive google server farms working 24/7 would take longer then the age of the universe to crack it. Steam let people know within 3 days sony took weeks Quite a diffrence between the two.

DJ_Headshot

3 days vs weeks IS a big difference. And is also made up. It was 4 days for Valve, 6 days for Sony.

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meetroid8

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#127 meetroid8
Member since 2005 • 21152 Posts
There are some huge differences. The Steam hack has been at a much smaller scale, you couldn't even log into PSN for weeks. With the PSn hack, literally every single one of the millions of PS3 owners were affected, not nearly as many people use Steam.
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ianuilliam

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#128 ianuilliam
Member since 2006 • 4955 Posts

There are some huge differences. The Steam hack has been at a much smaller scale, you couldn't even log into PSN for weeks. With the PSn hack, literally every single one of the millions of PS3 owners were affected, not nearly as many people use Steam. meetroid8
You couldn't use the store, or play online multiplayer... It's not like the ps3 was bricked. Oh, and there are a ton of people with consoles that don't hook them up to the internet at all... so not every PS3 owner was affected...

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hippiesanta

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#129 hippiesanta
Member since 2005 • 10301 Posts
[QUOTE="hippiesanta"]psn hacke and the world crumbles because PSN is more popular than steamyKillfox
This cant be a serious comment.

let's face it... popular product = more diva demands
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HaloPimp978

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#130 HaloPimp978
Member since 2005 • 7329 Posts

Steam customers should get free games thats the and for you.

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hakanakumono

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#131 hakanakumono
Member since 2008 • 27455 Posts

But Steam hasn't been offline and won't be offline for weeks. :|Stevo_the_gamer

I'm going to assume your avatar is bitter irony.