This is mostly a theoretical question for people who went PS1>PS2>Xbox 360.
Some of you are saying that "Sony should get their **** together for the next gen of consoles."
To meet your demands, do they have to charge for online? I don't see any consumers complaining that Sony isn't charging them to play online; in fact, it's optional and not even required in order to have peer-to-peer/server-based online play, so that doesn't seem right.
Do they have to make more exclusives? Their current output of exclusive software dwarves Microsoft's and Nintendo's put together. PlayStation fans don't have to clamor for 1st party titles like Xenoblade Chronicles or Killer Instinct because Sony is meeting demand for their 1st party franchises.
Do they have to be open to developers? Well, Sony has been pretty open to Valve and EA, who have been giving superior multiplats (in terms of content) to the PS3 for quite some time now. 3rd party companies are now making multiplatform games perform better than the competing platforms as well.
Oddly enough, it seems like Sony has "manned up" already, yet these same folks damning them are continuing to cut off their own noses to spite their faces. What benefits are you currently getting with the Xbox 360 that you can't get on PS3?
Now, speaking as a consumer, I went with the Xbox 360 from 2005-2010. After their anti-consumer announcement of arbitrarily raising the price of Xbox Live (the only feature of which I used was online gameplay), the revelation that they'll be focusing on Kinect/microtransactions/Avatar clothing, cancelling traditional games in development, PR stating that "core" gamers will still get their Halo/Fable/Forza/Gears of War fix (I want more than those same 4 games every year), getting worse versions of multiplatform games that I am interested in (Dead Space 2, L.A. Noire, Portal 2, etcetera), it seemed to me that the Xbox 360 was only a temporary console, not a long-term console.
So, I eventually spoke with my wallet and traded one in and all of my games and bought myself a PS3. I haven't looked back since, because I am not missing out on anything. Maybe Gears of War 3, but what makes you people think that I can't get it on PC later on? Fable 3 did it.
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