I hope it will, its really not my fault that my PS3 developed this issue(it was probably there all along), and they better give me a 1 year warrenty for the console for being so "paitient" with them as it will be up January which is very soon and I spent 3 freaking months sending back and forth with no fix in hand.

Quick update on my problem. After waiting weeks and weeks, I finally recieved the replacement console Sony. Sounds like good news? WRONG This new one has the exact same problems as my old one, only it seems to be a lot worse. I called Sony again for the millionth time and I have to send it AGAIN for a 4th time and I have been doing this s@#T for 3 months now. The only good thing I out out of this was that they're giving me Heavy Rain and Uncharted 2 for free, good I guess, but why is it so hard for them to give me a properly working one and who know when I'll be able to play them? Are they possibly trying to hide the fact that the slim has a defect?

I filed a complaint with the Better Business Bureau just the other day and NOW Sony tells me they will give me a replacement. What jerks, I can't believe I had to resort to that just to get a replacement

I live in the USa and I think I might be able to complain to the better business bureau about this.

I did that 2 of the 3 times I sent it in. They didn't even care and just sent it back saying it was fixed.

thanks for the input ,but sadly almost every person I contacted at Sony is very incompetent. I've called like crazy and yelled at, demanding a replacement model, but many of them just give me BS about how the service dept. decides everything. I got Sony corporate from the regular customer guys to demand an exchange, but the people are very incompetent. They won't give me any additional information and everytime I call, I keep getting on lady who sputs some "if we don't get your messed discs, we can't fix your ps3" BS. This lady was so horrible that I yelled and screamed to talk to another person or manager, but she said "there isn't one" and refused to transfer me to somone else and kept giving me crap information. Its gotten so annoying that I just think I want to file a complaint for Sony's horrible customer service and refusal to replace my console. Would contacting the Better Business Bureau be a good place to file this complaint?

I have been sending my PS3 back and forth to Sony for over 2 MONTHS. I had a problem with where the console would mark up and scratch up a disk every time it plays a disk. I sent it in 2 times only to find out from a tech support rep that they didn't fix it because there was "no problem" with it and just sent it back over and over. I sent it in a 3rd time after talking to some Reps that were higher up from the regular tech support and they helped me put a request for a replacement console. I call today only to find out that they have again refused to give me a replacement and are sending me back my old problematic one again and its not even guarenteed that Sony has fixed the issue. Is there any way that I can file a complaint to the company directly to let them know about their horrible customer service and hopefully get a replacement without being lied to again? It also seems that their reps are rather uninformed and lazy as many I've talked to always give me BS or completely ignore me.

Its placed on the floor and I never move it or do anything to abuse when I am using it or not using it. This problem just suddenly appeared about a month ago(I've had it since January) and started marking and scratching any discs I played. I do not think I will be able to do much except to send it to Sony again. Hopefully they'll give me a replacement console

I'm not lying. If I can find my camera, I'll post pictures of what it did to my Ninja Gaiden Sigma disc

I do find it extremely strange though. I asked Sony about what it could be and they never specified it. I don't think I effed it up myself because I never really used it in ways that could end up damaging it. I tried what you mentioned, no luck, still does it.