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KapG

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#1 KapG
Member since 2007 • 1037 Posts

Either way, this is the number 1-800-345-7669 The supervisor I spoke to was "rich" and he wouldn't give his last name, his ID number is 8364. If anyone calls thank you, I'm posting this on the other site too and have had people already complain about this. I'm begging people to call and complain because when this happens to you I would call. Sony shouldn't be getting away with this it's ridiculous.Ishot2PAC

Hey emitsu, when a supervisor won't give you their last name. Something is a tad fishy IMO

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#2 KapG
Member since 2007 • 1037 Posts

[QUOTE="KapG"]From what I have read, the YLOD arrises because of overheating issues. Of course SONY is not going to come out with an official statement. If they did that than they would SURELY be forced to pay for all of the repairs.

emitsu97

So then the claims calculation based on "the amount of "my ps3 just died" threads we get here a day" are really more a guesstimate than anything else. Accepted manufacturing defect yields are 3-5%. Anyone know how many PS3 units have been sold at retail and what 3-5% of that comes to? I'll give you a guesstimate of way more than the number of posts you've read, probably even including every response in the thread.

Another thing, there has already been one thread started by a member of these boards with regards to the YLOD and Sony. He talked to a manager, explained the situation and ended up getting his fixed for free. Now, why would Sony go ahead and fix it for free (after being threatened to be reported to the BBB) if it was not adesign problem?

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#3 KapG
Member since 2007 • 1037 Posts

[QUOTE="Ishot2PAC"]x box extended their warranty and aren't making the customer foot the bill.emitsu97
Step 1 to avoiding a class action lawsuit.

yet you want to bust my bawls for saying that sony should not be making the customers foot the bill. Are you looking to have a pissing contest on these boards?

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KapG

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#4 KapG
Member since 2007 • 1037 Posts

[QUOTE="KapG"]The bottom line is that they shouldn't be overheating in the first place. It is a result of faulty design. So the consumer now has to foot that bill because the designers didn't think it all out?emitsu97
Who said anything about overheating? I don't recall a specific statement as to what the actual problem was unless blinking lights qualifies.

From what I have read, the YLOD arrises because of overheating issues. Of course SONY is not going to come out with an official statement. If they did that than they would SURELY be forced to pay for all of the repairs.

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#5 KapG
Member since 2007 • 1037 Posts

Guys, what else can I do? I just filed my better business bureau complaint and posted this info on 2 sites now, where can I go to actually make a difference or am I screwed? I'm not paying 150$ for the problem in their design. Now I have a broken ps3 and a bunch of games...Ishot2PAC

I am not really sure what else you can do. Try talking to sony again, just go straight to a manager this time. I dont know!!

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#6 KapG
Member since 2007 • 1037 Posts

[QUOTE="Ishot2PAC"]Filinf the complaint as we speak with the BBB. They played stupid about the yellow light and said it has nothing to do with anything just the red blinking lights after the "yellow" light is the problem and means it must come in. I spoke to a manajor and he gave me the same crap about me paying 150$ for a refurbished one. He was also a giant prick I called back one minute ago to get the supervisors name but he wouldn't give me his last name. So I know his name is Rich and I ended up asking the right person and gt his ID# which is 8364. So right now I'm doing whatever I can on as many sites as possible.emitsu97
YLOD is a consumer created name designed to mimic the name of the problem MS was having. The generic trouble diagnosis probably does in fact come from the series of blinking red light. As for the refurb, all posted cases of 60GB models being repaired have been remedied with another 60GB if not the same repaired unit that was sent in.

The bottom line is that they shouldn't be overheating in the first place. It is a result of faulty design. So the consumer now has to foot that bill because the designers didn't think it all out?

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#7 KapG
Member since 2007 • 1037 Posts

[QUOTE="KapG"]

[QUOTE="emitsu97"]I purchased 2 60GB models, one on launch day. Both run perfectly fine.emitsu97

Thats good, lots of people ARE having problems with their models though and sony IS jerking them around, much like Microsoft was with their clients.

Sony needs to foot the bills on these repairs, not the consumer.

Official numbers please.

I dont have any specific numbers, but judging by the amount of "my ps3 just died" threads we get here a day, I would say the number IS high.

As for the manager saying the blinking light means you have to take it in. what a douche. Of course it means you have to bring it in, BECAUSE THE THING OVER HEATED AND NO LONGER WILL WORK BECAUSE OF FAULTY DESIGN.

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#8 KapG
Member since 2007 • 1037 Posts

I purchased 2 60GB models, one on launch day. Both run perfectly fine.emitsu97

Thats good, lots of people ARE having problems with their models though and sony IS jerking them around, much like Microsoft was with their clients.

Sony needs to foot the bills on these repairs, not the consumer.

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#9 KapG
Member since 2007 • 1037 Posts

awww why did you edit your comment ? You were so right!!!

Parents AREN'T involved in their kids lives at all! They see video game systems, movies and stuff as babysitters for their children

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#10 KapG
Member since 2007 • 1037 Posts

Games are violent. I'm a gamer and a parent but I speak to my kids all the time about the violenece they see and play. I also know what they are playing as I buy there games. Parents just need to be involved imo.

Mcortijo01

Ladies and Gentlemen, there is your answer right there, compliments of Mcortijo01. Parents now a days are rarely involved with their kids!

Personally, I don't think games are violent enough. I want a man hunt for ps3 type of game.