HI again everyone !!!!!!! Well let me get this MAJOR rant off my chest and then I can feel a bit better. It finally happened yesterday. I have an older PS2 model ( the big bad boy), and it finally crapped out. So I called Sony , as I have in the past to courteous,friendly, customer service people. Well yesterday after going through about a 20 minute interrogation I was told that my PS2 had died. Mind you now I had my PS2 repaired from Sony about 1 1/2 years ago for free ,and was told at the time that if I ever had that problem again that it would be free of charge to fix.
After speaking to this rude customer service person ( she asked is the PS2 mine or my child's). She also told me that I was too old to be playing video games ( go figure I support this company!!!). She tells me that for the low price of $45.00 shipping and handling not included I could get a refurbished unit and the turn around time for that is 3-7 days. I was also offered for the low low price of $65.00 I could have my old PS2 fixed ( although there was no guarantees that it was going to work) , and that it would be fixed in 15-30 days.
After my interrogation with her I told her that I would call her back and let her know what I chose to do. The last time that this happened to me , I spoke to a very nice customer service gentleman and he said fed ex my ps2 with a brief note explaining what the problem was and my address where to mail my ps2 back. What happened to the nice customer service people ???? I do love Sony and the products that they have, but either they need to hire nicer customer service or the person that I was speaking to was PMSing that day.
On to other news.....I didn't get the kittens from the Humane Society. They said that 2 different people wanted one kitten. It would have been easier had I had Tom Ridge ( old director of Homeland Security) torture me to see if I was qualified for the kittens. I did have a friend call me up and tell me of a place that has kittens and for $20 I can get 2 kittens and some kitten food. I am still thinking that Stinky needs a companion , because there are times when he gets very depressed.
With that my rant is over ............................
Power and Peace to the People 8)
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