Why on earth would you be redoing your password through email and not the ps3? Dude, all you do is change your pw on the ps3 and they send you a email saying it has been changed, if you did not do this click on link. So another words do not change your pw through a email.

This again...Right not everyone can change their password via the console some are told by Sony you CAN ONLY do it via thee-mail they send you.

The information was posted in our Hotmail thread asking whats going off about 10 minutes before I posted that. I would say give it a few more hours then if not resend your request as probably your last one was blocked by Hotmail's spam security.

After several hours and getting the story to be reported look like the members of that Hotmail thread have an answer...

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Hello Hotmail customers who are having issues receiving Sony's password reset mails,

Thank you for reporting this issue so that we could investigate the situation. When Sony re-launched their online service and then Playstation users initiated password resets, Hotmail saw a dramatic, unexpected increase in mails sent from Sony. Unfortunately, these kinds of huge changes in volume are also one characteristic of an email server that has been compromised by spammers. Consequently, Hotmail temporarily refused delivery of emails from Sony's password reset servers as a defensive response to a potential spam attack.

We have been in discussions with Sony to identify the affected servers and are delighted to report that this issue should now be resolved. It may take a couple of hours for you to receive your password reset mail. If you do not receive your reset mail within a few hours, please request a new password from Sony.

Hotmail and Sony are actively monitoring this situation to help better ensure that all password reset requests go through as quickly as possible.

Thank you,

After urging people to e-mail sites like The Escapist from the Hotmail thread on PSN E-Mailsto pick up the story, they have

fantastic.

I have been on the hotmail forums all day long and every person who has asked about the issue with PSN/Hotmail have been ignored by the admins there while answering all the other non PSN threads. The slience does not look good for Microsoft who are either causing the slow/blockage of PSN E-mails or are not bothered in fixing it.

if your using hotmail frack knows...Hotmail have either stopped them going through or slown them down so much the link is dead when it reaches you.

Hotmail is a joke, I get all my other e-mails but not PSN.

someone from hotmailforum created this lol nice of em

FB Page

the click link in in my 1st post...more people who want to help us post in current threads and start new threads among going to other places to post the better. Its a long shot but better to be doing something than just sitting and waiting for maybe nothing in the end.

Hotmail staff could answer us but won't they clearly are ignoring us so we will do what we can. I already know of people posting on other forums, e-mailing gaming press websites and consumer websites about the debacle. Long shot but worth a try to get the story traction.