Someone stole my Gamertag and changed all the information. I called Microsoft and proved that I was indeed the rightful owner. Now they are having it reviewed and will give me a call in an undetermined amount of time. Does anyone know if I will ever get full use of my Gamertag? What more should I do while I'm waiting?
Can you regain your password from the email by answering the secret questions or they were changed too?
The gamertag was originally The Electro Man, and it was changed to KuSh GeTz GS
I play online matches alot (Halo 3 & COD 4) and have a high gamerscore. My guess is that I outplayed someone and they got annoyed or jealous. They only could have stolen my account by calling Microsoft and tricking them into granting them access to my account. I called about the status of my claim today and spoke to someone without verifying any information. Wow!
the_electro_man
Can you recover your password from the email by answering the secret questions or they were changed too?
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