[QUOTE="unholymight"][QUOTE="psychobrew"] They permit business related calls if you're a customer, which in this case, he is not. Business related calls to customers is the only exception. If you tell a company to stop calling you, they have to stop calling you.MrGeezer
They could claim that they're calling a customer's number, then the FTC contacts MrGeezer again, MrGeezer re-explains himself, ... there should be an easier way perhaps?Well, this could EASILY be resolved if either the FTC or the Phone Book Company were to contact my cell phone provider.
My cell phone service provider could EASILY confirm that I am the only one who has used this number in the last 2.5 years, and that my phone account isn't in any way related to anyone named "Michael".
On the other hand, in order for the cell phone company to confirm this, they would have to give personal information about ME and my account. And that's a no-no.
Back when I worked with a certain cell phone company, no one gives this information out for ANY reason, absent some kind of federal subpeona. And even then, I've heard stories about people DYING because of this kind of privacy information.
I once watched The FBI Files, and they had a case in which a kid was kidnapped. The kidnappers were caught during the ransom attempt, but the kidnapped kid wasn't in the car. The cell phones were apprehended, the numbers that called those phones were found, but the officers couldn't obtain information about the locations from which those calls originated. They were like, "no legal order, we're not ****ing telling you." And yeah, the agents couldn't get the number right then. But as much as they begged and pleaded to get the home location of those accounts, the phone provider wouldn't givew that information.
And yeah, the kid died.
Anyway, when I worked at a cell phone account, that was about the one thing that lower level customer service reps absolutely could not do under any circumstances. Sure we could transfer the call to someone higher-up, but that automatically could result in instant firings. You transfer a call to an upper level employee without proper procedure, you could be out of a job. Because if the call is a prank (which, reasonably speaking, it probably is), you'll get fired for transferring a BS call up to the proper people who only have the time to deal with SERIOUS issues.
LOL the kid died. You could also call their customer service and tell them this isn't the first time you called about something like this. Some keep records of your calls, so calling more might also actually get the problem fixed. 
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