The new PSN outage thread - KEEP IT HERE + Read before posting about the outage

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Razor-Lazor

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#1201 Razor-Lazor
Member since 2009 • 12763 Posts
Seriously, people? Oh no, we couldn't play online for almost a whole month, and to make up for it, they're offering free games that we already have! Obviously I deserve much more, considering I totally don't pay a dime for PSN, anyways! :cry:
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Stressthesky

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#1202 Stressthesky
Member since 2009 • 490 Posts

Seriously, people? Oh no, we couldn't play online for almost a whole month, and to make up for it, they're offering free games that we already have! Obviously I deserve much more, considering I totally don't pay a dime for PSN, anyways! :cry:Razor-Lazor

I agree! It's not like they lost our personal info or anything! What if credit card information had been compromised? Things could have been so much worse! Oh wait..

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munkeypoo45

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#1203 munkeypoo45
Member since 2008 • 3221 Posts

it sucks for all of those who already have those games. for me though im getting infamous and superstar dust.

and for psp im gonna get modnation racers and killzone liberation. i cant wait. :)

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Silos911

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#1204 Silos911
Member since 2010 • 615 Posts

Seriously, people? Oh no, we couldn't play online for almost a whole month, and to make up for it, they're offering free games that we already have! Obviously I deserve much more, considering I totally don't pay a dime for PSN, anyways! :cry:Razor-Lazor
While I would usuallyagree with you, there's a different perspective people are not taking. I bought my PS3 with the promise of online support, I lost it for a month. That's not the end of the world, after all they were bringing it back it's not like the feature was completely taken out, but then they lost my credit card information. I understand this happens but then they decided to not tell the public about this until a few days later. But they didn't really tell a lot of people, I have friends who just pick up the annual Call of Duty game who never knew their personal information was at risk.

Sony made a promise to give me an online service which they couldn't deliver for a month, and to keep my personal information safe which they couldn't do that either. So when they release old games for me to download and give me identity theft protection for a year, then think everything is fine, I am a bit upset.

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SuprmanLuvHandl

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#1205 SuprmanLuvHandl
Member since 2010 • 989 Posts

is it 2 games per console, or per account? Because me and my brother have seperate accounts

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Silos911

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#1206 Silos911
Member since 2010 • 615 Posts

is it 2 games per console, or per account? Because me and my brother have seperate accounts

SuprmanLuvHandl

This is what I'm wondering as well. I have no idea though so I can't help you, sorry. I'm assuming per account, but I have no way of proving it or a source to prove it.

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worlock77

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#1207 worlock77
Member since 2009 • 22552 Posts

Jesus Christ......

Sony's going above and beyond what they ought to do and people still have the gall to complain. I'm beginning to believe some folks aren't going to be satisfied unless Sony gives them free games for life.

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BakedDank420

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#1208 BakedDank420
Member since 2010 • 473 Posts

Im so friggin happy right now, i have never played Infamous and i've heard great things, and never played LBP for more than an hour so thats totally awesome too. I wish i had my old PSP still so i could get those games too, but oh well. Sony has definitely went above my expectations by doing this.

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Silos911

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#1209 Silos911
Member since 2010 • 615 Posts

Jesus Christ......

Sony's going above and beyond what they ought to do and people still have the gall to complain. I'm beginning to believe some folks aren't going to be satisfied unless Sony gives them free games for life.

worlock77

I don't think people realize how bad it is that Sony lost people's personal information. There are 77 million people on the PSN, how many of those people do you think have used their credit cards at least once.
I wouldn't really care if all I lost is a month of using the PSN, would I wish I got something, of course. But it's the fact that hackers took my credit card information, and Sony didn't tell me to almost a week later, that's a big deal. I posted earlier that a lot of my friends don't even know that because they don't check video game news/review sites. How are they supposed to learn about this when it was not expressed very well by Sony.

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SgtNumNum

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#1210 SgtNumNum
Member since 2008 • 1172 Posts

Jesus Christ......

Sony's going above and beyond what they ought to do and people still have the gall to complain. I'm beginning to believe some folks aren't going to be satisfied unless Sony gives them free games for life.

worlock77

I agree with u on that. I mean the stuff is free and atleast they are trying to make things right. Not just with the free games and other stuff but they are given all users 1 yr free of id theft protection to and thats not cheap. It just shows u how greedy people are in the world. All i can say is if u dont like what they are given away then dont download it. ITS THAT SIMPLE!!!!

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worlock77

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#1211 worlock77
Member since 2009 • 22552 Posts

[QUOTE="worlock77"]

Jesus Christ......

Sony's going above and beyond what they ought to do and people still have the gall to complain. I'm beginning to believe some folks aren't going to be satisfied unless Sony gives them free games for life.

Silos911

I don't think people realize how bad it is that Sony lost people's personal information. There are 77 million people on the PSN, how many of those people do you think have used their credit cards at least once.
I wouldn't really care if all I lost is a month of using the PSN, would I wish I got something, of course. But it's the fact that hackers took my credit card information, and Sony didn't tell me to almost a week later, that's a big deal. I posted earlier that a lot of my friends don't even know that because they don't check video game news/review sites. How are they supposed to learn about this when it was not expressed very well by Sony.

You take a risk anytime you put personal information online. Sony that alone ought to be satisfactory for any, but Sony's still going further. They're offering free games, free movie rentals, and more and people still complain. Christ, no wonder the world thinks of gamers as being immature.

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tjoeb123

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#1212 tjoeb123
Member since 2004 • 6843 Posts
Maybe they should've let US pick the games WE want to download.
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BakedDank420

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#1213 BakedDank420
Member since 2010 • 473 Posts

[QUOTE="worlock77"]

Jesus Christ......

Sony's going above and beyond what they ought to do and people still have the gall to complain. I'm beginning to believe some folks aren't going to be satisfied unless Sony gives them free games for life.

Silos911

I don't think people realize how bad it is that Sony lost people's personal information. There are 77 million people on the PSN, how many of those people do you think have used their credit cards at least once.
I wouldn't really care if all I lost is a month of using the PSN, would I wish I got something, of course. But it's the fact that hackers took my credit card information, and Sony didn't tell me to almost a week later, that's a big deal. I posted earlier that a lot of my friends don't even know that because they don't check video game news/review sites. How are they supposed to learn about this when it was not expressed very well by Sony.

I may be wrong, but didn't Sony say there was no evidence of anyones credit cards being used?

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hiryu3

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#1214 hiryu3
Member since 2003 • 7313 Posts
Quite good they put two full games up. Quite bad I already have all the games on offer.Floppy_Jim
ditto minus Dead Nation for me
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hell_player

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#1215 hell_player
Member since 2009 • 454 Posts

Not to sound greedy, but for owners of both a PS3 and a PSP, are we being allowed 2 games for both systems?

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hiryu3

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#1216 hiryu3
Member since 2003 • 7313 Posts

Jesus Christ......

Sony's going above and beyond what they ought to do and people still have the gall to complain. I'm beginning to believe some folks aren't going to be satisfied unless Sony gives them free games for life.

worlock77
so true
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hiryu3

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#1217 hiryu3
Member since 2003 • 7313 Posts
Maybe they should've let US pick the games WE want to download.tjoeb123
why do that when these games are all owned in part by Sony and not all the games on the store they have that type of pull to take losses on
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RogueShodown

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#1218 RogueShodown
Member since 2009 • 2818 Posts

[QUOTE="Razor-Lazor"]Seriously, people? Oh no, we couldn't play online for almost a whole month, and to make up for it, they're offering free games that we already have! Obviously I deserve much more, considering I totally don't pay a dime for PSN, anyways! :cry:Silos911

While I would usuallyagree with you, there's a different perspective people are not taking. I bought my PS3 with the promise of online support, I lost it for a month. That's not the end of the world, after all they were bringing it back it's not like the feature was completely taken out, but then they lost my credit card information. I understand this happens but then they decided to not tell the public about this until a few days later. But they didn't really tell a lot of people, I have friends who just pick up the annual Call of Duty game who never knew their personal information was at risk.

Sony made a promise to give me an online service which they couldn't deliver for a month, and to keep my personal information safe which they couldn't do that either. So when they release old games for me to download and give me identity theft protection for a year, then think everything is fine, I am a bit upset.

They have no signs of CC data breach. They only know about personal info being accessed. If it's that big of a problem, you should call up your credit card company and make the necessary changes, and get the $1 million fraud insurance plan that Sony is rolling out to all users.
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killerband55

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#1219 killerband55
Member since 2003 • 107961 Posts

[QUOTE="Floppy_Jim"]Quite good they put two full games up. Quite bad I already have all the games on offer.hiryu3
ditto minus Dead Nation for me

is Dead Nation that bad?

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Silos911

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#1220 Silos911
Member since 2010 • 615 Posts

Too many people to quote, so I'm just not going to quote any of you since many were making a similar argument.

To be fair, and I should have clarified, Sony said there was no evidence, and while you could argue that means the information wasn't taken, you could argue that it means there's a good chance it was. Someone said I should contact my credit card company and try to work it out with them, but even if I did cancel my credit card and get a new one, then my credit score goes down. It's not just the credit card information (which I know was the main basis of my previous posts) with my name, address, email,you can sign up for new credit cards and have the bill sent to me. There are many issues and they should have told me day one that they were hacked, not a week later.
A lot of you suggested I sign up for the one year of identity theft protection Sony is offering. Well there I just did a google search and I couldn't find how to sign up if you are in Canada, therefore that has no meaning to me. I believe I heard somewhere I am getting the same welcome back package, but apparantly not the identity theft protection

Alright, I believe I touched on all the points said. If there is an identity theft protection plan in Canada, it should be advertised more. I did a few different google searches and I couldn't find it. So if it does exist then it should be Sony's responsibility to advertise it to Canadians more.

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ultraking

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#1221 ultraking
Member since 2004 • 6904 Posts
The only frre games ill get are mod nation for psp and wipeout for ps3
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ultraking

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#1222 ultraking
Member since 2004 • 6904 Posts
And to the people who never bought infamous or lbp , SCORE!!!! Get those two games!!
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tjoeb123

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#1223 tjoeb123
Member since 2004 • 6843 Posts

Not to sound greedy, but for owners of both a PS3 and a PSP, are we being allowed 2 games for both systems?

hell_player
2 games each. Though it's unsure whether it's per account or per system...
[QUOTE="tjoeb123"]Maybe they should've let US pick the games WE want to download.hiryu3
why do that when these games are all owned in part by Sony and not all the games on the store they have that type of pull to take losses on

Didn't quite understand that last part. Third party games are another story, but what I was saying is that they should have made ALL First/Second party titles (like Uncharted 2 if it was on the Store, or God of War, or even PS Move Heroes) free, but getting the content would entail an unusual process, similar to how EUers claimed their free PSPgo games with purchase. That way they can still make money.
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chisoxrule

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#1224 chisoxrule
Member since 2005 • 2118 Posts

I'm content with this package. Yes, I was hoping for PSN credits since I've been planning to download the RDR:Undead Nightmare add-on. It does make sense that they're keeping the freebies 1st party.

As it is I'm going to download Infamous for sure. For the second, most likely Wipeout. I'm in need of a good PS3 racer and I was a regular Wipeout junkie on the PS1. I did play Little Big Planet before but it just wasn't my cup of tea.

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Muvilici

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#1225 Muvilici
Member since 2010 • 195 Posts

I didn't like inFamous, so I'm going to get LBP and Wipeout HD.

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funsohng

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#1226 funsohng
Member since 2005 • 29976 Posts
Is store up?
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Lex224

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#1227 Lex224
Member since 2007 • 225 Posts

I'll be getting Infamous and Wipeout, I think.

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withe1982

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#1229 withe1982
Member since 2005 • 450 Posts

2 free Games, a months PS+ and a weekend with free film rentals (of Sony's choice) for a service which is free. Two thumbs up to Sony. They could have quite easily just issued an apology and be done with it. I agree it kind of sucks for those who have those games already. I've already completed InFamous and played on LBP and Dead Nation yet will be downloading InFamous and one of the latter again just for kicks. Can't turn your noses up at free stuff.

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JoKeR_421

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#1230 JoKeR_421
Member since 2006 • 8920 Posts
i wanted to let everyone know that in account management after resetting ur pass, make sure u ACTIVATE ur PS3 game and video. it seems that they go to default and get deactivated. so go to account management, highlight activate system, and activate game and video.
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crashndash

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#1231 crashndash
Member since 2007 • 1171 Posts
anyone know anything about when singapore psn will be back up? because my main account is there
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mark_webster_87

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#1232 mark_webster_87
Member since 2003 • 82 Posts

I just rang sony UK customer support and they said its a problem with Hotmail due to it can't handle all the extra traffic from the PSN reset e-mails and to wait it out for now. Microsoft and Sony need to get their act together and whats the point of a security question if I can't just rung up Sony and change my password that way?

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corigan

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#1233 corigan
Member since 2004 • 586 Posts

I just rang sony UK customer support and they said its a problem with Hotmail due to it can't handle all the extra traffic from the PSN reset e-mails and to wait it out for now. Microsoft and Sony need to get their act together and whats the point of a security question if I can't just rung up Sony and change my password that way?

mark_webster_87
Hotmail is the bastard of all email services. I get customer's complaining about hotmail rejecting emails and not taking them all day long at work.
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sashylkina

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#1234 sashylkina
Member since 2006 • 216 Posts

I just rang sony UK customer support and they said its a problem with Hotmail due to it can't handle all the extra traffic from the PSN reset e-mails and to wait it out for now. Microsoft and Sony need to get their act together and whats the point of a security question if I can't just rung up Sony and change my password that way?

mark_webster_87

Were they able to change it over the phone? im still waiting on my forgotten password for 2 DAYS NOW,,,,,,,hotmail as well:(

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mark_webster_87

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#1235 mark_webster_87
Member since 2003 • 82 Posts

I was told to just wait it out for now though I hear over the net that if the problem persists then Sony will have to start letting people reset passwords via phone by answering your security question and confirming details.

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sashylkina

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#1236 sashylkina
Member since 2006 • 216 Posts

I was told to just wait it out for now though I hear over the net that if the problem persists then Sony will have to start letting people reset passwords via phone by answering your security question and confirming details.

mark_webster_87

I'd rather do it over the phone, then wait on here............for nothing???

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mark_webster_87

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#1237 mark_webster_87
Member since 2003 • 82 Posts

This is a thread in the hotmail forums *click*post here to keep it going, were determine to get an asnwer from hotmail staff about the issuse that their users cannot get/waiting ages for PSN E-Mails. I am also urging people to e-mail gaming websites (I just e-mailed The Escapist) to pick up the story about Hotmail users not getting PSN password e-mails. I think its time Microsoft had their own little PR debacle.

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Nerkle01

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#1238 Nerkle01
Member since 2007 • 1254 Posts
[QUOTE="Jbller3"][QUOTE="Nerkle01"]Here's the link: http://blog.us.playstation.com/2011/05/16/details-for-playstation-network-and-qriocity-customer-appreciation-program-in-north-america/ It says the free* games CAN be kept forever. Does that mean we gotta get the subscription or that it's free no strings attached?

You just said they can be kept forever and the article says that.. how much clearer can it get..

Yeah well there's usually always strings attached to "free" things.
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JJ_Productions

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#1239 JJ_Productions
Member since 2008 • 1067 Posts
To all you gamers, your all are ungrateful. I can't believe how...desperate some of you are for a game...get a job
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Bryan_Williams

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#1240 Bryan_Williams
Member since 2011 • 139 Posts
Does Playstation Plus have any free content?
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jiggaloj

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#1242 jiggaloj
Member since 2006 • 4345 Posts

[QUOTE="JJ_Productions"]To all you gamers, your all are ungrateful. I can't believe how...desperate some of you are for a game...get a jobkhbuhjkbk
i already bought all the games i want, but you sony fanboys should really take sony's kack out of your azsess

I think you should take your sig down now.

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rybe1025

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#1243 rybe1025
Member since 2004 • 6362 Posts

[QUOTE="khbuhjkbk"][QUOTE="JJ_Productions"]To all you gamers, your all are ungrateful. I can't believe how...desperate some of you are for a game...get a jobjiggaloj

i already bought all the games i want, but you sony fanboys should really take sony's kack out of your azsess

I think you should take your sig down now.

PSN is still not fully restored so his sig may end up being correct. If it was fully up I would not have to wait on the extra conent I am suposed to be getting for LA Noire.

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gial240

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#1244 gial240
Member since 2004 • 2019 Posts

[QUOTE="JJ_Productions"]To all you gamers, your all are ungrateful. I can't believe how...desperate some of you are for a game...get a jobkhbuhjkbk
i already bought all the games i want, but you sony fanboys should really take sony's kack out of your azsess

Good one! :roll:

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Cheesehead9099

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#1245 Cheesehead9099
Member since 2008 • 2849 Posts

[QUOTE="worlock77"]

Jesus Christ......

Sony's going above and beyond what they ought to do and people still have the gall to complain. I'm beginning to believe some folks aren't going to be satisfied unless Sony gives them free games for life.

Silos911

I don't think people realize how bad it is that Sony lost people's personal information. There are 77 million people on the PSN, how many of those people do you think have used their credit cards at least once.
I wouldn't really care if all I lost is a month of using the PSN, would I wish I got something, of course. But it's the fact that hackers took my credit card information, and Sony didn't tell me to almost a week later, that's a big deal. I posted earlier that a lot of my friends don't even know that because they don't check video game news/review sites. How are they supposed to learn about this when it was not expressed very well by Sony.

2 things: 1. There have been approximately 50 million PS3's sold, so approx. 27 million of those accounts are not master accounts and most probably don't have any real information 2. Sony told us as soon as they knew.

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Cheesehead9099

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#1246 Cheesehead9099
Member since 2008 • 2849 Posts

[QUOTE="jiggaloj"]

[QUOTE="khbuhjkbk"] i already bought all the games i want, but you sony fanboys should really take sony's kack out of your azsessrybe1025

I think you should take your sig down now.

PSN is still not fully restored so his sig may end up being correct. If it was fully up I would not have to wait on the extra conent I am suposed to be getting for LA Noire.

Man you are so intent on hammering the PS3. The content comes ON THE DISC. :|
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rybe1025

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#1247 rybe1025
Member since 2004 • 6362 Posts
[QUOTE="rybe1025"]

[QUOTE="jiggaloj"]

I think you should take your sig down now.

Cheesehead9099

PSN is still not fully restored so his sig may end up being correct. If it was fully up I would not have to wait on the extra conent I am suposed to be getting for LA Noire.

Man you are so intent on hammering the PS3. The content comes ON THE DISC. :|

Wrong, I need to download it from the PSN Store the PS3 extra case and the preorder bonus. Sony needs to hurry up with this PSN thing. It has been down long enough already.
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Cheesehead9099

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#1248 Cheesehead9099
Member since 2008 • 2849 Posts

[QUOTE="Cheesehead9099"][QUOTE="rybe1025"]PSN is still not fully restored so his sig may end up being correct. If it was fully up I would not have to wait on the extra conent I am suposed to be getting for LA Noire.

rybe1025

Man you are so intent on hammering the PS3. The content comes ON THE DISC. :|

Wrong, I need to download it from the PSN Store the PS3 extra case and the preorder bonus. Sony needs to hurry up with this PSN thing. It has been down long enough already.

Err, my bad :oops: Sorry bout that :P

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Syn_Valence

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#1249 Syn_Valence
Member since 2004 • 2172 Posts

People need to shut up, you got online gaming back, so yea........and most of the haters didn't like the ps3 to begin with so KEEP ON HATING. and in other news I CANT PLAY WITCHER 2 :cry:

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Silos911

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#1250 Silos911
Member since 2010 • 615 Posts

[QUOTE="Silos911"]

[QUOTE="worlock77"]

Jesus Christ......

Sony's going above and beyond what they ought to do and people still have the gall to complain. I'm beginning to believe some folks aren't going to be satisfied unless Sony gives them free games for life.

Cheesehead9099

I don't think people realize how bad it is that Sony lost people's personal information. There are 77 million people on the PSN, how many of those people do you think have used their credit cards at least once.
I wouldn't really care if all I lost is a month of using the PSN, would I wish I got something, of course. But it's the fact that hackers took my credit card information, and Sony didn't tell me to almost a week later, that's a big deal. I posted earlier that a lot of my friends don't even know that because they don't check video game news/review sites. How are they supposed to learn about this when it was not expressed very well by Sony.

2 things: 1. There have been approximately 50 million PS3's sold, so approx. 27 million of those accounts are not master accounts and most probably don't have any real information 2. Sony told us as soon as they knew.

Fair point, but they knew when they hired an additional security firm to look into it that it was a possiblity. They should have told us when they started to speculate and then confirm or deny it later when they knew for sure. I understand that this would be a marketing hit for Sony if they found out that information was not stolen, but I think it would have been a better PR move.