How could anyone buy a 360 knowing that it has 1/3 chance of being a dud?

Cos **** it. That was my thought at the time :P

It's a much better chance of it not breaking, and if it does you can just get it fixed. It's a pain if it happens, but what ya gonna do?

I too am puzzled by why consumers are willing to put up with it. The console is becoming more and more like standardized gaming pc cause of the builtin ethernet and drive in the ps3 and xbox. If consoles are becoming more like PC. And if this was PC industry, I would be pissed that my PC has to go back to the shop so often. Even if the service is free. The hassle of going through it is just not worth it.

If my PC crap out like that, I would be so pissed at Dell or what part manufacturer I bought it from. Just like memory and drive, I expect no trouble from them. And so I have the same expectation for consoles. Geez, I got 2 original xbox at home and they still working. I use them almost daily but the 360 is lost my respect. Got ps3 this time.

Because the line up is really good. Only reason I could think of. Oh and because MS said they fixed RROD with elites? Or w/e one.jangojay

The PC lineup is better too yet I don't plan to or want to put up with a faulty PC.

Can I get ANY links that confirm the 33% defect rate rumor that don't include the words 'unnamed source said' and 'according to two anonymous retailers clerks'?Verge_6

It has a hardware defect. Meaning it can be upwards near 100%. It is defective anyway. The failure rate is just an estimate.

[QUOTE="jangojay"]Because the line up is really good. Only reason I could think of. Oh and because MS said they fixed RROD with elites? Or w/e one.gamenux

The PC lineup is better too yet I don't plan to or want to put up with a faulty PC.

Does the average joe gamer know about how bad the RROD problem is?

The Games.

But personally, I am not worried about the RROD, but it's covered for 3 years anyway. I have had it for about a year now, still runs fine.

This thread should be locked because of the lack of intelligence in the tc's post. Any retailer and Microsoft obviously would want to sell consoles, so they aren't going to get negative press about a product that they are selling. On another note 33% failure rate is not and has never been confirmed true.SuperVegeta518

Just because something is faulty, we should not talk about it and just lock it up. Right?

When Peter Moore announced that Xbox 360's would come with a standard warranty of 3 years for any consoles experiencing RROD, he admitted then that the reason behind the warranty increase was due to the "unusually high failure rate of the console". I mean, I don't really think you can do a much better job of letting consumers know that there is a problem. And the failure rate has been quoted as being anywhere from 5% to 60%. I am pretty sure though that someone at Microsoft revised their initial 3-5% to around 30%. I did a quick search to see if I could find that article, but couldn't.

As far as motivation to buy...what made people buy mulitple PS2's when the first million or so developed "disc read errors"? The answer is the same for any console....FUN FACTOR. People were having fun with the PS2, so when it tore up...they did what they would do with many other "necessities" in the home...buy a new one. The same thing is to be said about the Xbox 360. I had my console for about two years before experiencing the RROD. I went through the warranty process, which was handled very well (even got a free month of Xbox Live since the process was long). After about 2.5 weeks turnaround, I had a replacement console. So what did I do? I sold that console to a co-worker for $250 and went and purchased an Xbox 360 Elite. I like the current batch of games out for it now, plus all my friends are on Xbox Live, so it makes it fun to me.

Never could understand fanboys. I have no loyalty to any company, except for the one that has the games that appeal to me. I own an Xbox 360, a PS3, and a Wii...and right now, the 360 gets the most playing time. I am sure that once Final Fantasy XIII, or Super Smash Bros Brawl comes out, I will equally enjoy the other two. I was fortunate enough to have a launch day PS2 that is still going strong today, but if it had gone bad back in the day....i'd just purchased another one, cause at that time, it had the games I wanted to play.

ISn't there a 3 year warranty against that? I got the 360 in December 2005 and it never gave a problem.

The PS1 and PS2 both had problems but that did not stop anyone. I had about 3 - 4 PS1 units until I got tired and played it upside down.

1) There has not been an in-depth study of the 360's failure rate. All the numbers thrown around are anecdotal evidence (usually from a source that sites a former EB employee and an anonymous Best Buy manager) and therefore the numbers are meaningless. The 33% number is no different than myself saying the Wii has a 50% failure rate because mine DRE'd.

2) Assuming the 33% number is true you're more likely to get a working 360 than not.

3) There is no risk in buying a 360, should it RRoD yo get a free replacement

4) The 360 has a great lineup of games.

I'm not trying to defend Microsoft (My 360 recently RR'd on me), but I don't see why someone wouldn't buy a 360 soley because of the RRoD issue.

This thread should be locked because of the lack of intelligence in the tc's post. Any retailer and Microsoft obviously would want to sell consoles, so they aren't going to get negative press about a product that they are selling. On another note 33% failure rate is not and has never been confirmed true.SuperVegeta518

I read before when Microsoft announced that they set aside more than a billion dollars to cover RRoD, someone did the math and found that it's about a 3rd of the 360s. Microsoft would never confirm it. The truth has to be uncovered indirectly, like doing the math or knowing that Gamestop? or a well-known chain stop selling warranties on the 360 because they lose money. To be fair, it could be less than 33 percent. However, it is definitely a very, very high failure rate. If Microsoft doesn't own up to their mistakes and give us an honest rate of failure, then we as consumers have the right to assume the worst. 33 percent is not the worst scenario. In any case, consumers should hold Gamestop, Best Buy, and other chains selling the 360 responsible as well if they don't inform the customers of the Red Ring of Death. I stand by what I said earlier: A sticker should be placed on every 360 about a much higher rate of failure compared to other consoles.

Sure offering a 3 year warranty helps. But an average consumer doesn't read Internet forums daily. They would not know about the RRoD. That's unfair. Dishonest. Gamers should hold Microsoft and retailers to a higher standard. They should fairly inform the customers of the RRoD as well as the 3 year warranty. Then let the consumer decide. To hide the fact about the RRoD says a lot about the integrity of Microsoft or the retailers. I might be a PS3 fan, but if Sony puts its customers through the pain of RRoD, I am not going to defend Sony either. Fair is Fair. Microsoft is not fair to their consumers by not informing of them of the risk of RRoD. The 3 yr warranty doesn't absolve them of their misdeed.

ISn't there a 3 year warranty against that? I got the 360 in December 2005 and it never gave a problem.

The PS1 and PS2 both had problems but that did not stop anyone. I had about 3 - 4 PS1 units until I got tired and played it upside down.

Deihmos

LOL...totally forgot about the whole "turn the PS1 upside down to play" thing. Yea, been there and done that also, and never once complained about having to buy another one.

i agree, mine has broken 4 times. and once my 3 year warranty is over im screwed. Honestly, i dont respect microsoft or xbox for making such a console. But after seeing my options the xbox is only console i want, it has all the games.

but i probably wont be buying the next xbox if the ps3 or ps4 has better games out.

What I want to know is how anyone could buy a PS3when it has a 100% chance of having no good exclusivesianjd16

Own:
Warhawk
COD4
UT3
Marvel Ultimate Alliance
Resistance

also Bought:
Dragon Quest VIII new copy
Rouge Galaxy new copy

also bought used copy:
zone of enders 1
zone of enders 2nd runner
shinobi
contra
Front Mission 4
Kingdom Hearts 2
Dark Cloud 2

Planning to eventually get:
Uncharted
Burnout Paradise
LBP
MGS4
MGS Anniversay Pack if it comes to USA
Singstar

"Fair is Fair. Microsoft is not fair to their consumers by not informing of them of the risk of RRoD. The 3 yr warranty doesn't absolve them of their misdeed."

Hum this whole thing sounds very familiar....O wait, I think Sony did the same thing circa 2002. Free repairs or replacements for the disc read error issue. But you know, I never remember seeing Tv ads from Sony warning consumers that their new PS2 they were buying may develop disc read errors. And you know, I never remember hearing the first Best Buy, Gamestop, or whatever employee warning customers of this. Fair is fair, right...you can check wikipedia for reference for the free repairs offered by Sony for the "numerous" disc read error problems.

i know 3 people with 360's: 2 have had them for a year, one since summer. none of them have experienced any problems with theirs. the internet can make the problem seem a lot worse than it actually is. i got mine for xmas.

Everytime someone's 360 dies, you hear about it, what you never hear about is " my 360 still works" because no one makes a thread to say "my 360 hasnt died" but everyone makes one the second it starts pushing up daises.

"Fair is Fair. Microsoft is not fair to their consumers by not informing of them of the risk of RRoD. The 3 yr warranty doesn't absolve them of their misdeed."

Hum this whole thing sounds very familiar....O wait, I think Sony did the same thing circa 2002. Free repairs or replacements for the disc read error issue. But you know, I never remember seeing Tv ads from Sony warning consumers that their new PS2 they were buying may develop disc read errors. And you know, I never remember hearing the first Best Buy, Gamestop, or whatever employee warning customers of this. Fair is fair, right...you can check wikipedia for reference for the free repairs offered by Sony for the "numerous" disc read error problems.

Holywarriortim

If indeed Sony was like that, I labeled Sony ufair to customers then. Now? I don't know. Now, as for Microsoft, it is being very unfair. A broken CD is less of a pain then a broken, heavy console. Not to mention unfair to those of bought the HD DVD ad on. Two wrongs don't make a right, my friend. Someone being unfair, doesn't give the right to another person acting unfair.

RROD is what put me off from buying the 360 for quite a while... but the games just called to me so i bought it anyway... and right now i couldnt be any happier :)stika

Thats what i said to myself at first..."I wont buy a 360 because of the hardware problems".

It works perfectly and i'm very happy :D

[QUOTE="Holywarriortim"]

"Fair is Fair. Microsoft is not fair to their consumers by not informing of them of the risk of RRoD. The 3 yr warranty doesn't absolve them of their misdeed."

Hum this whole thing sounds very familiar....O wait, I think Sony did the same thing circa 2002. Free repairs or replacements for the disc read error issue. But you know, I never remember seeing Tv ads from Sony warning consumers that their new PS2 they were buying may develop disc read errors. And you know, I never remember hearing the first Best Buy, Gamestop, or whatever employee warning customers of this. Fair is fair, right...you can check wikipedia for reference for the free repairs offered by Sony for the "numerous" disc read error problems.

Sihanouk

If indeed Sony was like that, I labeled Sony ufair to customers then. Now? I don't know. Now, as for Microsoft, it is being very unfair. A broken CD is less of a pain then a broken, heavy console. Not to mention unfair to those of bought the HD DVD ad on. Two wrongs don't make a right, my friend. Someone being unfair, doesn't give the right to another person acting unfair.

After Sony taught me that crap systems with the best games are worth the extra effort what do you want me to do??? Get ticked off when anyone but Sony makes junk hardware?

Sony made their own bed by making me see quality hardware is not everything when it comes to gaming.

You honestly expect a company to explicitly say their product has a major reliability issue?

Exactly! You think that back in the day when Pintos were exploding in rear end collisions, that Ford salespeople were telling potential customers that they might get flamed if hit in the butt :D

For the life of me I couldn't figure this out. It's been known for along while now, yet the 360 still sells well in the US. Sure, it has good games. But it's not like the PS3 or the Wii doesn't. What I wonder is: are consumers informed when they buy the 360 about the rate of Red Ring of Death? What a pain in the butt to have to call, fill form, package, send, wait, etc. I think if Gamestop, Best Buy, and other stores inform every 360 buyer about the rate of RRoD, the 360 would sell a lot less. Microsoft is being very dishonest by not admitting the rate of failure. When I read of lemmings here defending Microsoft, I don't understand how they cannot see that Microsoft is willing to make a 3rd of their customer go thru the troubles of RRoD. If they care so much about it, they would acknowledge the high failure rate. In fact, they should place a sticker on every 360 warning about the potential RRoD.Sihanouk

So... this is your dastardly plan to crush Microsoft once and for all. mu ha ha ha.

ANYwayz, back to the topic. Well for many gamers, the 360 has the best library. Yes I agree that the PSWii also hav good games, but the 360 just has more I'm sorry to say. Now 1/3 chance of a dud. Well this is true. BUT it's free to repair so why does it matter if you DO have a dud. Plus the consoles are havng improvements to stop this. EG my 360's power brick is a 175w not 203w. plus there are numerous things such as the cooler, the falcon chip etc.

Now don't think that I'm a fanboy, because I own all 3 of last gen,and plan to get the PS3 (not sure about puu, err wii). But I chose the 360 for it's games, graphics, controller, achievements etc. The fact that one In 3 360 owners will have to have their 360 replaced or repaired free of charge doesn't really pull the console down in my eyes.

"Fair is Fair. Microsoft is not fair to their consumers by not informing of them of the risk of RRoD. The 3 yr warranty doesn't absolve them of their misdeed."

Hum this whole thing sounds very familiar....O wait, I think Sony did the same thing circa 2002. Free repairs or replacements for the disc read error issue. But you know, I never remember seeing Tv ads from Sony warning consumers that their new PS2 they were buying may develop disc read errors. And you know, I never remember hearing the first Best Buy, Gamestop, or whatever employee warning customers of this. Fair is fair, right...you can check wikipedia for reference for the free repairs offered by Sony for the "numerous" disc read error problems.

Holywarriortim

This is not about sony in the past. Its about what microsoft is doing now. I was in a sutiation where we bought a 360 from a pawn shop. There were no problems with the 360 so we went on and bought it. I was not aware of the 360's RROD so I thought everything was fine. After a year of enjoy my xbox, it failed. When I went online I found ou that the RROD was a very prevalent problem in the 360 system. I would have never bought a 360 from a pawn shop if I had known that the system would fail without the user messing it up. I take good care of my systems so there is no reason for a system to fail on me, but with the RROD that all changed.

I really liked the 360, but I think I will go with the PS3 now, because games are coming out that I came to know and love with previous playstations.

After Sony taught me that crap systems with the best games are worth the extra effort what do you want me to do??? Get ticked off when anyone but Sony makes junk hardware?

Sony made their own bed by making me see quality hardware is not everything when it comes to gaming.

Riverwolf007

I have to say that the ps2 and the 360 are in two different leagues when it comes to reliability.

Can I get ANY links that confirm the 33% defect rate rumor that don't include the words 'unnamed source said' and 'according to two anonymous retailers clerks'?Verge_6

[QUOTE="jangojay"]Because the line up is really good. Only reason I could think of. Oh and because MS said they fixed RROD with elites? Or w/e one.gamenux

The PC lineup is better too yet I don't plan to or want to put up with a faulty PC.

[QUOTE="Riverwolf007"]

After Sony taught me that crap systems with the best games are worth the extra effort what do you want me to do??? Get ticked off when anyone but Sony makes junk hardware?

Sony made their own bed by making me see quality hardware is not everything when it comes to gaming.

gatorteen

I have to say that the ps2 and the 360 are in two different leagues when it comes to reliability.

I went through 3 PS2s in 6 years why would I expect MS to do better?

[QUOTE="Holywarriortim"]

"Fair is Fair. Microsoft is not fair to their consumers by not informing of them of the risk of RRoD. The 3 yr warranty doesn't absolve them of their misdeed."

Hum this whole thing sounds very familiar....O wait, I think Sony did the same thing circa 2002. Free repairs or replacements for the disc read error issue. But you know, I never remember seeing Tv ads from Sony warning consumers that their new PS2 they were buying may develop disc read errors. And you know, I never remember hearing the first Best Buy, Gamestop, or whatever employee warning customers of this. Fair is fair, right...you can check wikipedia for reference for the free repairs offered by Sony for the "numerous" disc read error problems.

gatorteen

This is not about sony in the past. Its about what microsoft is doing now. I was in a sutiation where we bought a 360 from a pawn shop. There were no problems with the 360 so we went on and bought it. I was not aware of the 360's RROD so I thought everything was fine. After a year of enjoy my xbox, it failed. When I went online I found ou that the RROD was a very prevalent problem in the 360 system. I would have never bought a 360 from a pawn shop if I had known that the system would fail without the user messing it up. I take good care of my systems so there is no reason for a system to fail on me, but with the RROD that all changed.

I really liked the 360, but I think I will go with the PS3 now, because games are coming out that I came to know and love with previous playstations.

What a pain in the butt to have to call, fill form, package, send, wait, etc.

Stopped reading there. If you really can't go two weeks without your precious 360, you need professional help.

For the life of me I couldn't figure this out. It's been known for along while now, yet the 360 still sells well in the US. Sure, it has good games. But it's not like the PS3 or the Wii doesn't. What I wonder is: are consumers informed when they buy the 360 about the rate of Red Ring of Death? What a pain in the butt to have to call, fill form, package, send, wait, etc. I think if Gamestop, Best Buy, and other stores inform every 360 buyer about the rate of RRoD, the 360 would sell a lot less. Microsoft is being very dishonest by not admitting the rate of failure. When I read of lemmings here defending Microsoft, I don't understand how they cannot see that Microsoft is willing to make a 3rd of their customer go thru the troubles of RRoD. If they care so much about it, they would acknowledge the high failure rate. In fact, they should place a sticker on every 360 warning about the potential RRoD.Sihanouk

go ahead and miss out on good games, then. btw, 33% is an outdated, and unfounded, percentage.

Can I get ANY links that confirm the 33% defect rate rumor that don't include the words 'unnamed source said' and 'according to two anonymous retailers clerks'?Verge_6

I can tell you I lost 3.

I used to even post reviews on 360 games...well...review anyways, lol.

But yeah, the hardware failure rate is the only reason I sold the 4th one M$ sent me, it hadn't failed, and I'm hoping for the buyer of it (who was well informed of the history) that it lasts a while...

if they really fixed that problem, I'd buy another, I have both other consoles.

because people do dumb things ?

Plus, if you need evidence of the RROD striking at an alarming rate,

look at the fact M$ had to increase their warranty to 3 years...

(seriously guys...it was not originally 3 years...it was 1.)

i agree, mine has broken 4 times. and once my 3 year warranty is over im screwed. Honestly, i dont respect microsoft or xbox for making such a console. But after seeing my options the xbox is only console i want, it has all the games.

but i probably wont be buying the next xbox if the ps3 or ps4 has better games out.

chewy130

You've had 4 360's and have only achieved a gamescore of 55 :? Have you no thumbs?

[QUOTE="Verge_6"]Can I get ANY links that confirm the 33% defect rate rumor that don't include the words 'unnamed source said' and 'according to two anonymous retailers clerks'?l-_-l

Where does it say the failure rate is 33%?