is there really a hardware design flaw in every Xbox 360?

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Game13a13y

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#1 Game13a13y
Member since 2004 • 2860 Posts

lets discuss. and i'm willing to take on any lemmings fanboy rambling. bring it on :wink:

 

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tree-branch

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#2 tree-branch
Member since 2007 • 3262 Posts

i have my 360 since march last year and havent had it froze one or give me the red light of death and it is also very quiet.

so i guess mine doesnt have one.

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Kreean

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#3 Kreean
Member since 2006 • 683 Posts
Bad soldering!
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organic_machine

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#4 organic_machine
Member since 2004 • 10143 Posts

Bad soldering!Kreean

agreed. they made it very cheaply. nothing that can't be fixed by one's self however.

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AdobeArtist

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#5 AdobeArtist  Moderator
Member since 2006 • 25184 Posts

If that were true the failure rate would be 100%, and not just 5-7%. I'm on my console since Sep 06, no red lights, no scratched discs. I did have some minor freezing issues a while back, which I was able to resolve just by changing the units position from horizontal to verticle.

The console was on a book when I had it horizontal, so it had plenty of ventilation on all sides, but still, moving it upright made the problem go away. Go figure :| 

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Blinblingthing

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#6 Blinblingthing
Member since 2005 • 6943 Posts

Bad soldering!Kreean

Makes sense when you consider how hot a 360 can get

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Blinblingthing

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#7 Blinblingthing
Member since 2005 • 6943 Posts

If that were true the failure rate would be 100%, and not just 5-7%. I'm on my console since Sep 06, no red lights, no scratched discs. I did have some minor freezing issues a while back, which I was able to resolve just by changing the units position from horizontal to verticle.

The console was on a book when I had it horizontal, so it had plenty of ventilation on all sides, but still, moving it upright made the problem go away. Go figure :| 

AdobeArtist

My was manuafactered in October 06. And I get the 3 rings

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Game13a13y

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#8 Game13a13y
Member since 2004 • 2860 Posts

If that were true the failure rate would be 100%, and not just 5-7%. I'm on my console since Sep 06, no red lights, no scratched discs. I did have some minor freezing issues a while back, which I was able to resolve just by changing the units position from horizontal to verticle.

The console was on a book when I had it horizontal, so it had plenty of ventilation on all sides, but still, moving it upright made the problem go away. Go figure :| 

AdobeArtist

well, the way you position it is only a way of preventive measures. it doesn't mean the overheating problem is not there. so next time you tried to play it like you would for a normal console, it will probably burn down your house.

 

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tango90101

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#9 tango90101
Member since 2006 • 5977 Posts

no.

but if you listen to the ps3 fanboys, "yes"...:roll:

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AdobeArtist

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#10 AdobeArtist  Moderator
Member since 2006 • 25184 Posts

no.

but if you listen to the ps3 fanboys, "yes"...:roll:

tango90101

So true, they would have you believe the failure rate is 40% 

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Game13a13y

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#11 Game13a13y
Member since 2004 • 2860 Posts

If that were true the failure rate would be 100%, and not just 5-7%. I'm on my console since Sep 06, no red lights, no scratched discs. I did have some minor freezing issues a while back, which I was able to resolve just by changing the units position from horizontal to verticle.

The console was on a book when I had it horizontal, so it had plenty of ventilation on all sides, but still, moving it upright made the problem go away. Go figure :| 

AdobeArtist

yep, thats why i made this thread cause i read it somewhere that the failure rate is actually 100% since there's a design flaw in every Xbox 360.

that's like buying something that is doomed to die on you.

 

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Crovax20

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#12 Crovax20
Member since 2004 • 3880 Posts

My console is in the shop for the first time. It lived for 1 year and 2 months. I knew it was coming because, just about everyone I know had their Xbox 360 break on them as well. I highly doubt the failure rate is only 5-7 %. Some people I know are on their 4th+ Xbox 360, and trust me they don't stack it in with books etc. 0.05x0.05x0.05x0.05= 0.00625

So 0.625 chance I would know 1 person who's xbox has broken more then 4 times, I know 4. I smell something fishy 

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purplemidgets

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#13 purplemidgets
Member since 2002 • 3103 Posts
It really doesn't matter what side of the camp you listen to, there is a problem. It breaks down far too much than it should.
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Game13a13y

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#14 Game13a13y
Member since 2004 • 2860 Posts

My console is in the shop for the first time. It lived for 1 year and 2 months. I knew it was coming because, just about everyone I know had their Xbox 360 break on them as well. I highly doubt the failure rate is only 5-7 %. Some people I know are on their 4th+ Xbox 360, and trust me they don't stack it in with books etc. 0.05x0.05x0.05x0.05= 0.00625

So 0.625 chance I would know 1 person who's xbox has broken more then 4 times, I know 4. I smell something fishy 

Crovax20

same story i have too. i got 3 friends who got a broken paper weight they called Xbox 360. and i LOL at them. as i was telling them all along that would happen sooner or later.

 

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DaysAirlines

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#15 DaysAirlines
Member since 2006 • 9537 Posts
Yes, every 360 is designed to break, MS made sure of that.
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SecretPolice

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#16 SecretPolice
Member since 2007 • 45558 Posts

                  I have three in my household - sons was launch - mine was April 06 - daughters was Dec. 06 and all are fine LMAO at this stuff :)

                  Odds on favorite for luckiest person alive or...?  ;)

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GreenMan

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#17 GreenMan
Member since 2003 • 668 Posts
I bought mine in May 2006 and it's never had a single problem. The reason why it sounds like the failure rate is high is because people only complain when their console breaks down. If you look back you'll see several "sign if your console works fine" threads with around 20 pages of replies.
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organic_machine

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#18 organic_machine
Member since 2004 • 10143 Posts

It really doesn't matter what side of the camp you listen to, there is a problem. It breaks down far too much than it should. purplemidgets

exactly.

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tango90101

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#19 tango90101
Member since 2006 • 5977 Posts

[QUOTE="purplemidgets"]It really doesn't matter what side of the camp you listen to, there is a problem. It breaks down far too much than it should. organic_machine

exactly.

and yet noone has any credible data other than the 5% reported by MS...

interesting... :roll:

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Danthegamingman

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#20 Danthegamingman
Member since 2003 • 19978 Posts

lets discuss. and i'm willing to take on any lemmings fanboy rambling. bring it on :wink:

 

Game13a13y
the main reason I have seen on tech sites that X360's get red ring of death because the CPU and GPU connections pop from the mobo when it warps from overheating.  This is caused by the extreme heat.  65nm will greatly reduce this , but in the meantime, they have added better and more epoxy securing the chips to the mobo.  At least from the pics of the elite vs premium mobo floating around the net 1 1/2 months back before the Elite launched. 
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BioShockOwnz

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#21 BioShockOwnz
Member since 2006 • 52901 Posts
Yes. Every 360 is built to eventually die.
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purplemidgets

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#22 purplemidgets
Member since 2002 • 3103 Posts

Even 5% is too much.

 

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tree-branch

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#23 tree-branch
Member since 2007 • 3262 Posts

Yes, every 360 is designed to break, MS made sure of that.DaysAirlines

ive had mine for a year now and i havent even had it froaze on me and its really quit.

so no it isnt.

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gameofthering

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#24 gameofthering
Member since 2004 • 11286 Posts
Yes... had 2 360s break on me... tryed to get another 1 but noooooo microsoft suck... after 7 phone calls i gave up... i still had 1 month warranty left... so now i only have a wii.
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TNT_Slug

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#25 TNT_Slug
Member since 2007 • 1735 Posts

lets discuss. and i'm willing to take on any lemmings fanboy rambling. bring it on :wink:

 

Game13a13y

The reports of disc scratches are due to the 360 lacking a protective rubber part that is standard even in $10 disc readers. Cutting-edge technology alright :lol:.

 The 3 rings of death are caused because in some models the material used to glue the ventilation fan is applied insufficiently, causing the fan to fall off and your CPU to melt. But this particular flaw I don't think applies to all 360s.

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BioShockOwnz

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#26 BioShockOwnz
Member since 2006 • 52901 Posts

[QUOTE="DaysAirlines"]Yes, every 360 is designed to break, MS made sure of that.tree-branch

ive had mine for a year now and i havent even had it froaze on me and its really quit.

so no it isnt.

That's because yours has the magic touch.

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gameofthering

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#27 gameofthering
Member since 2004 • 11286 Posts
And i also think it is Xbox live, me my pal and someone else at school who have it have had 360 break... but my other freind who lives 5 min away his launch 360 still works, he has not got xbox live same with my computing teacher, he has launch 360 and no xbox live ...
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steve_89

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#28 steve_89
Member since 2006 • 790 Posts

all i know is that i cant play guitar hero 2 for to long or the game will turn off on its own and shut down because it gets to hot.

thats what really pisses me off. and then every time this happenes you cringe because it could be the last time that you play your 360.

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Danthegamingman

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#29 Danthegamingman
Member since 2003 • 19978 Posts
Yes... had 2 360s break on me... tryed to get another 1 but noooooo microsoft suck... after 7 phone calls i gave up... i still had 1 month warranty left... so now i only have a wii.gameofthering
are you telling me that you still had a valid warranty and MS would not fix your X360?  someone is lying. 
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darthogre

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#30 darthogre
Member since 2006 • 5082 Posts

If that were true the failure rate would be 100%, and not just 5-7%. I'm on my console since Sep 06, no red lights, no scratched discs. I did have some minor freezing issues a while back, which I was able to resolve just by changing the units position from horizontal to verticle.

The console was on a book when I had it horizontal, so it had plenty of ventilation on all sides, but still, moving it upright made the problem go away. Go figure :| 

AdobeArtist

Question, where do you get "5-7%" number from?  Microsoft has deflected any and all questions to give a number to the amount of defective X360's.  Instead they give you the "look at our customer service when we replace them" line.  So I'm assuming that is a guess. 

So if you are guessing, my guess is if it was only 5-7% they would admit it.  My guess is the defective rate is MUCH higher.  All one has to do is look on X360 own website/forums.  It's pretty sad when some people have gone through 4+ X360's and still PAY to play that machine.  Some hardcore gamers have an extra unit (like a spare for a car rofl) just incase one craps out on them. 

I'm not a hightech engineer or anything but I believe after reading from people who are, the problem comes from 1) bad motherboad 2) too much heat produced from CPU/GPU.  You combine both of those together and you eventually get a warpped board (3 rings of death).  Does this happen in a specific time, don't know.  I guess if you look at what the problem is maybe the less you play the less chance you have for the board to warp.  I also think those who have these intercooler systems to keep the system cool might be actually break the 360 quicker......if it heats up super fast then cools very quickly, maybe that warps the motherboard faster? 

All I know is it's been confirmed by these "techno geeks" the problem is in all X360's.  They were proven right when the Elite came out and the solution MS has gone with is some new paste to make sure the connection with the GPU/CPU doesn't break whent he mother board warps.  I'm not sure if it works or not but the fact is MS is aware of it and it is a design flaw.

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gameofthering

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#31 gameofthering
Member since 2004 • 11286 Posts
[QUOTE="gameofthering"]Yes... had 2 360s break on me... tryed to get another 1 but noooooo microsoft suck... after 7 phone calls i gave up... i still had 1 month warranty left... so now i only have a wii.Danthegamingman
are you telling me that you still had a valid warranty and MS would not fix your X360?  someone is lying. 

pfft See i will add you as pal on gamespot and on friday when my mum gets camera back i will show you my 360 games memory card and 2 controllers ok? or have you got msn?
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darthogre

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#32 darthogre
Member since 2006 • 5082 Posts
[QUOTE="organic_machine"]

[QUOTE="purplemidgets"]It really doesn't matter what side of the camp you listen to, there is a problem. It breaks down far too much than it should. tango90101

exactly.

and yet noone has any credible data other than the 5% reported by MS...

interesting... :roll:

INtresting, where are you getting that 5% number from?  Can't be by MS, last I heard they had no comment.

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tango90101

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#33 tango90101
Member since 2006 • 5977 Posts
[QUOTE="tango90101"][QUOTE="organic_machine"]

[QUOTE="purplemidgets"]It really doesn't matter what side of the camp you listen to, there is a problem. It breaks down far too much than it should. darthogre

exactly.

and yet noone has any credible data other than the 5% reported by MS...

interesting... :roll:

INtresting, where are you getting that 5% number from?  Can't be by MS, last I heard they had no comment.

That's what MS stated. don't ask for a link it was last year.

since MS is the one tracking the data, i'd take their word over a blind fanboy's anyday...

so, until the cows come up with another credible number, 5% is the mark...;)

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organic_machine

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#34 organic_machine
Member since 2004 • 10143 Posts
[QUOTE="AdobeArtist"]

If that were true the failure rate would be 100%, and not just 5-7%. I'm on my console since Sep 06, no red lights, no scratched discs. I did have some minor freezing issues a while back, which I was able to resolve just by changing the units position from horizontal to verticle.

The console was on a book when I had it horizontal, so it had plenty of ventilation on all sides, but still, moving it upright made the problem go away. Go figure :| 

darthogre

Question, where do you get "5-7%" number from?  Microsoft has deflected any and all questions to give a number to the amount of defective X360's.  Instead they give you the "look at our customer service when we replace them" line.  So I'm assuming that is a guess. 

So if you are guessing, my guess is if it was only 5-7% they would admit it.  My guess is the defective rate is MUCH higher.  All one has to do is look on X360 own website/forums.  It's pretty sad when some people have gone through 4+ X360's and still PAY to play that machine.  Some hardcore gamers have an extra unit (like a spare for a car rofl) just incase one craps out on them. 

I'm not a hightech engineer or anything but I believe after reading from people who are, the problem comes from 1) bad motherboad 2) too much heat produced from CPU/GPU.  You combine both of those together and you eventually get a warpped board (3 rings of death).  Does this happen in a specific time, don't know.  I guess if you look at what the problem is maybe the less you play the less chance you have for the board to warp.  I also think those who have these intercooler systems to keep the system cool might be actually break the 360 quicker......if it heats up super fast then cools very quickly, maybe that warps the motherboard faster? 

All I know is it's been confirmed by these "techno geeks" the problem is in all X360's.  They were proven right when the Elite came out and the solution MS has gone with is some new paste to make sure the connection with the GPU/CPU doesn't break whent he mother board warps.  I'm not sure if it works or not but the fact is MS is aware of it and it is a design flaw.

too true!

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tango90101

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#35 tango90101
Member since 2006 • 5977 Posts
[QUOTE="AdobeArtist"]

If that were true the failure rate would be 100%, and not just 5-7%. I'm on my console since Sep 06, no red lights, no scratched discs. I did have some minor freezing issues a while back, which I was able to resolve just by changing the units position from horizontal to verticle.

The console was on a book when I had it horizontal, so it had plenty of ventilation on all sides, but still, moving it upright made the problem go away. Go figure :| 

darthogre

Question, where do you get "5-7%" number from?  Microsoft has deflected any and all questions to give a number to the amount of defective X360's.  Instead they give you the "look at our customer service when we replace them" line.  So I'm assuming that is a guess. 

So if you are guessing, my guess is if it was only 5-7% they would admit it.  My guess is the defective rate is MUCH higher.  All one has to do is look on X360 own website/forums.  It's pretty sad when some people have gone through 4+ X360's and still PAY to play that machine.  Some hardcore gamers have an extra unit (like a spare for a car rofl) just incase one craps out on them. 

I'm not a hightech engineer or anything but I believe after reading from people who are, the problem comes from 1) bad motherboad 2) too much heat produced from CPU/GPU.  You combine both of those together and you eventually get a warpped board (3 rings of death).  Does this happen in a specific time, don't know.  I guess if you look at what the problem is maybe the less you play the less chance you have for the board to warp.  I also think those who have these intercooler systems to keep the system cool might be actually break the 360 quicker......if it heats up super fast then cools very quickly, maybe that warps the motherboard faster? 

All I know is it's been confirmed by these "techno geeks" the problem is in all X360's.  They were proven right when the Elite came out and the solution MS has gone with is some new paste to make sure the connection with the GPU/CPU doesn't break whent he mother board warps.  I'm not sure if it works or not but the fact is MS is aware of it and it is a design flaw.

you really need to do some reading outside of forums for information..

you're hugely underinformed....

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purplemidgets

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#36 purplemidgets
Member since 2002 • 3103 Posts

That's what MS stated. don't ask for a link it was last year.

since MS is the one tracking the data, i'd take their word over a blind fanboy's anyday...

so, until the cows come up with another credible number, 5% is the mark...;)

tango90101

 

Convienent that you dont have a link. You expect us to believe a blind fanboy as yourself? 

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Game13a13y

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#37 Game13a13y
Member since 2004 • 2860 Posts
[QUOTE="darthogre"][QUOTE="AdobeArtist"]

If that were true the failure rate would be 100%, and not just 5-7%. I'm on my console since Sep 06, no red lights, no scratched discs. I did have some minor freezing issues a while back, which I was able to resolve just by changing the units position from horizontal to verticle.

The console was on a book when I had it horizontal, so it had plenty of ventilation on all sides, but still, moving it upright made the problem go away. Go figure :| 

tango90101

Question, where do you get "5-7%" number from?  Microsoft has deflected any and all questions to give a number to the amount of defective X360's.  Instead they give you the "look at our customer service when we replace them" line.  So I'm assuming that is a guess. 

So if you are guessing, my guess is if it was only 5-7% they would admit it.  My guess is the defective rate is MUCH higher.  All one has to do is look on X360 own website/forums.  It's pretty sad when some people have gone through 4+ X360's and still PAY to play that machine.  Some hardcore gamers have an extra unit (like a spare for a car rofl) just incase one craps out on them. 

I'm not a hightech engineer or anything but I believe after reading from people who are, the problem comes from 1) bad motherboad 2) too much heat produced from CPU/GPU.  You combine both of those together and you eventually get a warpped board (3 rings of death).  Does this happen in a specific time, don't know.  I guess if you look at what the problem is maybe the less you play the less chance you have for the board to warp.  I also think those who have these intercooler systems to keep the system cool might be actually break the 360 quicker......if it heats up super fast then cools very quickly, maybe that warps the motherboard faster? 

All I know is it's been confirmed by these "techno geeks" the problem is in all X360's.  They were proven right when the Elite came out and the solution MS has gone with is some new paste to make sure the connection with the GPU/CPU doesn't break whent he mother board warps.  I'm not sure if it works or not but the fact is MS is aware of it and it is a design flaw.

you really need to do some reading outside of forums for information..

you're hugely underinformed....

he listed reasons why there's overheating problems, what causes it, and how to prevent it. and you call his post underinformed?

or at least you could have stated some information that you got which states otherwise.

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nickmag

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#38 nickmag
Member since 2006 • 6710 Posts
On the other hand have they fixed whatever the problem was with the Elite? Seeing as how an educated guess would be a 30% failure rate with the original 360, I'd be interested if they sorted the problem seeing as it's probably the only reason stopping me from getting one.
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MADVLAD123

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#39 MADVLAD123
Member since 2005 • 6053 Posts
Well I have a launch 360. And its running very well. No problems what's so ever.
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Game13a13y

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#40 Game13a13y
Member since 2004 • 2860 Posts

Well I have a launch 360. And its running very well. No problems what's so ever.MADVLAD123

thats what every xbox 360 owners used to say before they have their system bricked?

 

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deactivated-5b1e62582e305

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#41 deactivated-5b1e62582e305
Member since 2004 • 30778 Posts

My 360  keeps making this sound like plastic breaking in two when I'm playing but nothing ever happens.

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#42 organic_machine
Member since 2004 • 10143 Posts
[QUOTE="tango90101"]

That's what MS stated. don't ask for a link it was last year.

since MS is the one tracking the data, i'd take their word over a blind fanboy's anyday...

so, until the cows come up with another credible number, 5% is the mark...;)

purplemidgets

 

Convienent that you dont have a link. You expect us to believe a blind fanboy as yourself? 

Don't worry, his dad WORKS for Microsoft!!!

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darthogre

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#43 darthogre
Member since 2006 • 5082 Posts
[QUOTE="darthogre"][QUOTE="tango90101"][QUOTE="organic_machine"]

[QUOTE="purplemidgets"]It really doesn't matter what side of the camp you listen to, there is a problem. It breaks down far too much than it should. tango90101

exactly.

and yet noone has any credible data other than the 5% reported by MS...

interesting... :roll:

INtresting, where are you getting that 5% number from?  Can't be by MS, last I heard they had no comment.

That's what MS stated. don't ask for a link it was last year.

since MS is the one tracking the data, i'd take their word over a blind fanboy's anyday...

so, until the cows come up with another credible number, 5% is the mark...;)

lol, why would I ask for a link....I actually believe you.  Of course when you say LAST YEAR, you do realize the problem with your statment don't you?  That's like saying when the X360 launched it had little issues with hardware problems.......well hello captain obvious.

Why are you ignoring the fact Microsoft refuses to give real numbers RIGHT NOW.  Let me just say when they come out and publicly deflect questions about the actual number of defective units by stating how they increased the warranty for a year and the customer service is top notch........doesn't that mean they are AFRAID of something?  That's like politicans being ask an important question than go on to bash gays or something.  Totally off topic and trying to deflect the real issue.

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raualex

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#44 raualex
Member since 2004 • 405 Posts

well, all I know is that the last info from MS is that "it's a moving target" Smells a bit fishy imo...

http://kotaku.com/gaming/xbox-360/moore-on-360-failure-rates-yknow-things-break-258750.php 

 

Moore quote:

"I can't comment on failure rates, because it's just not something - it's a moving target. What this consumer should worry about is the way that we've treated him. Y'know, things break, and if we've treated him well and fixed his problem, that's something that we're focused on right now. I'm not going to comment on individual failure rates because I'm shipping in 36 countries and it's a complex business." 

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darthogre

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#45 darthogre
Member since 2006 • 5082 Posts

you really need to do some reading outside of forums for information..

you're hugely underinformed....

tango90101

haha, what's funny is that is all I do.  That information was taken from various websites and even MICROSOFTS OWN FORUM.  Heck you think I'd believe anything I read off this forum?  If that was the case I really would think the failure rate of X360 was only 5% lol

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darthogre

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#46 darthogre
Member since 2006 • 5082 Posts

well, all I know is that the last info from MS is that "it's a moving target" Smells a bit fishy imo...

http://kotaku.com/gaming/xbox-360/moore-on-360-failure-rates-yknow-things-break-258750.php 

 

Moore quote:

"I can't comment on failure rates, because it's just not something - it's a moving target. What this consumer should worry about is the way that we've treated him. Y'know, things break, and if we've treated him well and fixed his problem, that's something that we're focused on right now. I'm not going to comment on individual failure rates because I'm shipping in 36 countries and it's a complex business." 

raualex

It would be funny if that "moving target" is because so many of the refurb 360's they send to the customers are defective too.  The more they fix the more the "target" moves lol.

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SergeantSnitch

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#47 SergeantSnitch
Member since 2007 • 3692 Posts
There IS a design flaw.  The system internals simply get TOO hot causing the solder to melt and warp.  That's why everyone is waiting on the smaller 65nm processor as it produces LESS heat and the 3 ring problem is eliminated.
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SemiMaster

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#48 SemiMaster
Member since 2006 • 19011 Posts

Yea. Mine doesn't go to work for me and clean the house.

But I guess I'll have to stick with it's secondary function of playing games. I mean, I'd be pissed too if my PS3 was defective at playing Blu-Ray discs like it's primary function says it does.

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tango90101

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#49 tango90101
Member since 2006 • 5977 Posts
[QUOTE="tango90101"][QUOTE="darthogre"][QUOTE="tango90101"][QUOTE="organic_machine"]

[QUOTE="purplemidgets"]It really doesn't matter what side of the camp you listen to, there is a problem. It breaks down far too much than it should. darthogre

exactly.

and yet noone has any credible data other than the 5% reported by MS...

interesting... :roll:

INtresting, where are you getting that 5% number from?  Can't be by MS, last I heard they had no comment.

That's what MS stated. don't ask for a link it was last year.

since MS is the one tracking the data, i'd take their word over a blind fanboy's anyday...

so, until the cows come up with another credible number, 5% is the mark...;)

lol, why would I ask for a link....I actually believe you.  Of course when you say LAST YEAR, you do realize the problem with your statment don't you?  That's like saying when the X360 launched it had little issues with hardware problems.......well hello captain obvious.

Why are you ignoring the fact Microsoft refuses to give real numbers RIGHT NOW.  Let me just say when they come out and publicly deflect questions about the actual number of defective units by stating how they increased the warranty for a year and the customer service is top notch........doesn't that mean they are AFRAID of something?  That's like politicans being ask an important question than go on to bash gays or something.  Totally off topic and trying to deflect the real issue.

spin it anyway you want.. but until you show ANY credible data, you're simply moving in circles...;)

i read 3 or 5%.  sorry i can't find a link...then again, i don't have to...the burden of proof is on the accuser, so please PROVE the 360 has a higher than normal failure rate...

 

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marklarmer

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#50 marklarmer
Member since 2004 • 3883 Posts
Whats with this 3 red lights thing?!! all cows seem to be going on about it to try and justify their own purchase but the only people i know who have had to send their 360s back were because of the DVD drive vibrating too much and damaging something inside it making games freeze up, no more red lights talk its BS.