*cough* get ipod, none of this crap, easy to do, stick it in, go to apple.com and download itunes and ur done!queenfan66
That really isn't too constructive you know; he asked for Zen advice not fanboy esque comments. If you really want to debate that start a new topic.
To answer the TC; I know it sounds obvious (and a tad patronising) but read the manual. I had the same problem to start with, after actually following all the steps it works fine.
Post back if you still have problems.
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