Sorry, I don't think that that logic flies. If he's being offensive enough for me to have to tell him to "**** off", then HE is the one at wrong.
MrGeezer
Unless you're the one overreacting.
This topic is locked from further discussion.
[QUOTE="Theokhoth"]I'm going to spell this out nicely to the TC.
You are being petty and irrational.
That is not an insult or a patronizing statement. It is the truth, and it has been pointed out to you. You are trying to get a man to lose his job, which he needs for money, over a sentencedyou construed as offensive. Not only is that frivolous, it is immoral. It is extremely difficult to find and keep a job in this failing economy without somebody making a silly fuss over something as petty and meaningless as this.
If you do not like his comments, state so. You can even be angry about it. Tell him to **** off, that the opinion of a gas station clerk is meaningless to you, etc. But going after the man's job is an overreaction. The guy could go to school, have a family, a crappy landlord, or some other circumstance where he needs the money he earns at that job, and getting him fired can only hope to make his life miserable.
And no, I am not saying this because you're a smoker. I'm saying this because you are the one complaining when you frankly are in no position whatsoever to be calling for the guy's unemployment. The comments in here about smokers being singled out are laughable.
Finally, smoking is bad for your health, and it is in your best interest to quit.
MrGeezer
Sorry, I don't think that that logic flies. If he's being offensive enough for me to have to tell him to "**** off", then HE is the one at wrong. If the comments are worth me cussing the dude out, then they're worth filing a complaint. I don't just go around randomly cussing people out, do you? If I find myself cussing out a cashier, then HE said something that he shouldn't have, and that absolutely warrants filing a complaint. It's not my job to be insulted just so that someone has a job. He works a customer service job, and all I want is to be able to shop there without some dirtbag constantly giving me an attitude. My business is helping to pay that dude's wages, and I (or ANY other customer) doesn't deserve that kind of treatment.
I still don't understand how the hell did he insult you?[QUOTE="cyberdarkkid"][QUOTE="MrGeezer"]From what you said, he didn't sound rude.Yeah, because no one EVER complains about rude employees. :roll:
MrGeezer
Again, you weren't there.
I know nobody here was there but you, so why did you ask for our advice in the first place?I am willing to bet if Geezer was able to interact with the cashier AFTER getting his smokes he would be considerably more reasonable.
And sure no other product gets the consumer ragged on while purchasing it, but what other legal product is proven to cause cancer and/or heart disease?
[QUOTE="MrGeezer"]I told you that I HAVEN'T SEEN HIM AGAIN. I said that very clearly. So obviously I haven't had a chance to take some people's advice and personally tell him to stop making such comments. However, I am under NO obligation to talk to the guy, and it IS fully within my rights as a consumer to start filing complaints.This isn't a one time casual comment, it has been going on for weeks and his tone has gotten increasingly patronising and condescending. I do NOT pay for that kind of treatment, and I have had enough.
GabuEx
You keep talking about "obligations". I have already addressed that point. There are no obligations in life. You can be as big a jerk as you want to as many people as you want and there will be nothing stopping you from doing that other than other people's reactions and your own conscience. The only question is what you want out of life.
Look, really? Answer honestly: on a scale of 1 to 10, 1 being "suicidal" and 10 being "at complete piece with the world", how much do you enjoy life? The fact that a single comment from a guy you don't know has made you this angry is a very good indication that all is not exactly well. You seem to be acting as if you're the only person in the world who has ever received a comment that rubbed them the wrong way. That's not exactly the case; I've run into comments that rubbed me the wrong way in life many times. The difference is that I just shrugged them off and paid them little attention, because I don't stew for days on end about the meaning behind a comment from some total stranger.
*sigh*
Can you please pay attention? I've stated repeatedly that this was NOT a single comment. This is a case of ongoing rudeness which has been going on for weeks. OTHER employees have recommend that I quit. Do you see me wanting to get THEM fired?
[QUOTE="Theokhoth"]I'm going to spell this out nicely to the TC.
You are being petty and irrational.
That is not an insult or a patronizing statement. It is the truth, and it has been pointed out to you. You are trying to get a man to lose his job, which he needs for money, over a sentencedyou construed as offensive. Not only is that frivolous, it is immoral. It is extremely difficult to find and keep a job in this failing economy without somebody making a silly fuss over something as petty and meaningless as this.
If you do not like his comments, state so. You can even be angry about it. Tell him to **** off, that the opinion of a gas station clerk is meaningless to you, etc. But going after the man's job is an overreaction. The guy could go to school, have a family, a crappy landlord, or some other circumstance where he needs the money he earns at that job, and getting him fired can only hope to make his life miserable.
And no, I am not saying this because you're a smoker. I'm saying this because you are the one complaining when you frankly are in no position whatsoever to be calling for the guy's unemployment. The comments in here about smokers being singled out are laughable.
Finally, smoking is bad for your health, and it is in your best interest to quit.
MrGeezer
Sorry, I don't think that that logic flies. If he's being offensive enough for me to have to tell him to "**** off", then HE is the one at wrong. If the comments are worth me cussing the dude out, then they're worth filing a complaint. I don't just go around randomly cussing people out, do you? If I find myself cussing out a cashier, then HE said something that he shouldn't have, and that absolutely warrants filing a complaint. It's not my job to be insulted just so that someone has a job. He works a customer service job, and all I want is to be able to shop there without some dirtbag constantly giving me an attitude. My business is helping to pay that dude's wages, and I (or ANY other customer) doesn't deserve that kind of treatment.
Yekies. So because you're angry enough to yell at him (but apparently been unable to do so for weeks...) he must be wrong? You're going to need to fix that to get thru life without a lot of unnecessary conflicts. Seriously dude that is going to cause you problems to no end.You must smoke alot of ciggs if multiple employees are suggesting you quit.*sigh*
Can you please pay attention? I've stated repeatedly that this was NOT a single comment. This is a case of ongoing rudeness which has been going on for weeks. OTHER employees have recommend that I quit. Do you see me wanting to get THEM fired?
MrGeezer
Yekies. So because you're angry enough to yell at him (but apparently been unable to do so for weeks...) he must be wrong? You're going to need to fix that to get thru life without a lot of unnecessary conflicts. Seriously dude that is going to cause you problems to no end.duxup
Do YOU yell at cashiers or waiters or bagboys without them having clearly (in your mind) done something wrong? Do you tend to start throwing out obscenities over nothing?
I DON'T. I have self control and I'm not a raving lunatic. If I get to the point where I have to yell at someone or cuss them out, then it WAS them who was in the wrong, because I don't just act like that at the slightest provocation. And if someone who's job it is to provide SERVICE to me pisses me off that much, then I absolutely am MORE than justified in complaining to their superiors.
[QUOTE="duxup"]Yekies. So because you're angry enough to yell at him (but apparently been unable to do so for weeks...) he must be wrong? You're going to need to fix that to get thru life without a lot of unnecessary conflicts. Seriously dude that is going to cause you problems to no end.MrGeezer
Do YOU yell at cashiers or waiters or bagboys without them having clearly (in your mind) done something wrong? Do you tend to start throwing out obscenities over nothing?
I DON'T. I have self control and I'm not a raving lunatic. If I get to the point where I have to yell at someone or cuss them out, then it WAS them who was in the wrong, because I don't just act like that at the slightest provocation. And if someone who's job it is to provide SERVICE to me pisses me off that much, then I absolutely am MORE than justified in complaining to their superiors.
Dude, again, if you were this angry in the past weeks youve seen the employee, why didnt you just talk to him about?[QUOTE="duxup"]Yekies. So because you're angry enough to yell at him (but apparently been unable to do so for weeks...) he must be wrong? You're going to need to fix that to get thru life without a lot of unnecessary conflicts. Seriously dude that is going to cause you problems to no end.MrGeezer
Do YOU yell at cashiers or waiters or bagboys without them having clearly (in your mind) done something wrong? Do you tend to start throwing out obscenities over nothing?
I DON'T. I have self control and I'm not a raving lunatic. If I get to the point where I have to yell at someone or cuss them out, then it WAS them who was in the wrong, because I don't just act like that at the slightest provocation. And if someone who's job it is to provide SERVICE to me pisses me off that much, then I absolutely am MORE than justified in complaining to their superiors.
Like other people have said, you have to try talking to the guy about it. A simple "just lay off the cancer stuff mmmkay?" will probably do more wonders than screaming in his face or telling on him. There is a middle ground of civility which you just seem to be avoiding, despite your "I'm not a raving lunatic" comment.. Also, there's a difference between complaining and actively trying to get someone sacked.Also, the manager tells you about himself having sex on the job and playing Xbox while he should be working... and you seem to have not had any serious anger issues about that, but as soon as someone comes in between you and your precious cigarettes, you freak out!DooDooPeePeeNot to mention just how far does he think a frivolous complaint is gonna get in this store? The manager will most likely tactfully appease Geezer by saying thats not acceptable and says he will be reprimanded. Then when he talks to the employee he will tell him to leave the crybaby alone. Or in the absolute worst case scenario the employee gets written up. He not gettin fired for that.
[QUOTE="MrGeezer"][QUOTE="duxup"]Yekies. So because you're angry enough to yell at him (but apparently been unable to do so for weeks...) he must be wrong? You're going to need to fix that to get thru life without a lot of unnecessary conflicts. Seriously dude that is going to cause you problems to no end.AirGuitarist87
Do YOU yell at cashiers or waiters or bagboys without them having clearly (in your mind) done something wrong? Do you tend to start throwing out obscenities over nothing?
I DON'T. I have self control and I'm not a raving lunatic. If I get to the point where I have to yell at someone or cuss them out, then it WAS them who was in the wrong, because I don't just act like that at the slightest provocation. And if someone who's job it is to provide SERVICE to me pisses me off that much, then I absolutely am MORE than justified in complaining to their superiors.
Like other people have said, you have to try talking to the guy about it. A simple "just lay off the cancer stuff mmmkay?" will probably do more wonders than screaming in his face or telling on him. There is a middle ground of civility which you just seem to be avoiding, despite your "I'm not a raving lunatic" comment.. Also, there's a difference between complaining and actively trying to get someone sacked.Excuse me, but I'm not the one suggesting that I tell the dude off. I don't want to get in an argument with the dude, and I'd prefer to let his BOSS tell him to stop. That's where filing a complaint comes in. If the dude's boss tells him to lay off the comments, then fine. Problem solved, and he won't have to lose his job. I asked how to get the guy fired because I am expecting that complaining won't do ANYTHING to stop the guy's comments, and that I'll have to escalate things. However, if complaining DOES simply get the guy to stop making those comments, then I'll no longer have a problem, will I?
Also, when I say "getting the dude fired", I'd like to clarify that I am NOT referring to anything shady, like planting pot on the guy or something. I'm talking about suggestions on how to move up the chain of command, that kind of thing.
Can you please pay attention? I've stated repeatedly that this was NOT a single comment. This is a case of ongoing rudeness which has been going on for weeks. OTHER employees have recommend that I quit. Do you see me wanting to get THEM fired?
MrGeezer
Okay, so it was a string of comments... that you have done nothing to stop. That makes the fact that it was a string of comments a little irrelevent. If the person was unaware that you didn't like his comment the first time, why would you expect him to suddenly figure it out on subsequent occasions without a little help? The fact remains that all of this jazz about him insulting you is basically just a construct in your mind at this point, because you have made no attempt to affirm or disprove it. The squeaky wheel gets the grease, as the cliché goes.
But, really, you seem completely self-assured and dead-set on getting this person fired, so why keep posting here? What do you want us to say? If you're looking for our approval, it should be fairly clear that it's not forthcoming.
Also, the manager tells you about himself having sex on the job and playing Xbox while he should be working... and you seem to have not had any serious anger issues about that, but as soon as someone comes in between you and your precious cigarettes, you freak out!DooDooPeePee
:| Did you miss the part where he was giving me free stuff? Also, the former manager wasn't INSULTING ME. He was being UNPROFESSIONAL, sure. But he wasn't INSULTING ME. But mostly I think it was the free products. WHY would I complain about free products?
Hello there. :)
Mr. Geezer, I just want to ask you something. Have you ever made a mistake at your job? If you have, do you feel you should be fired over it?
Also, everyone else in here is right. You are definitely overreacting to a small situation. He's probably a good person underneath his snotty humor that you don't appreciate. But snotty or not, we all have to try and get along with each other, to make this society work. And since he's probably a good person, he deserves a little more understanding from you, unless of course you can prove that he's an evil monster who deserves the fate you're wishing so much for to happen. I doubt it.
He's probably a nice guy who thought he could joke around with you like that. And good people deserve to have a job. Don't try and take that away from him. He probably isn't even aware that he's irritated you. The fair thing to do is to let him know about it first. Calmly. If he persists, then we have another story, but as of now, you're being very unfair to this man, just by having vengeful thoughts towards him, and over something so small. He didn't kill your sister, rape your mother, steal your car, break your window, etc. Perhaps you guys have clashing personalities, but you need to be a man a deal with that, and not try to destroy his livelihood just so you can feel like you "showed him who's boss".
You are number one. Nice response.Hello there. :)
Mr. Geezer, I just want to ask you something. Have you ever made a mistake at your job? If you have, do you feel you should be fired over it?
Also, everyone else in here is right. You are definitely overreacting to a small situation. He's probably a good person underneath his snotty humor that you don't appreciate. But snotty or not, we all have to try and get along with each other, to make this society work. And since he's probably a good person, he deserves a little more understanding from you, unless of course you can prove that he's an evil monster who deserves the fate you're wishing so much for to happen. I doubt it.
He's probably a nice guy who thought he could joke around with you like that. And good people deserve to have a job. Don't try and take that away from him. He probably isn't even aware that he's irritated you. The fair thing to do is to let him know about it first. Calmly. If he persists, then we have another story, but as of now, you're being very unfair to this man, just by having vengeful thoughts towards him, and over something so small. He didn't kill your sister, rape your mother, steal your car, break your window, etc. Perhaps you guys have clashing personalities, but you need to be a man a deal with that, and not try to destroy his livelihood just so you can feel like you "showed him who's boss".
_______1_______
[QUOTE="_______1_______"]You are number one. Nice response.Hello there. :)
Mr. Geezer, I just want to ask you something. Have you ever made a mistake at your job? If you have, do you feel you should be fired over it?
Also, everyone else in here is right. You are definitely overreacting to a small situation. He's probably a good person underneath his snotty humor that you don't appreciate. But snotty or not, we all have to try and get along with each other, to make this society work. And since he's probably a good person, he deserves a little more understanding from you, unless of course you can prove that he's an evil monster who deserves the fate you're wishing so much for to happen. I doubt it.
He's probably a nice guy who thought he could joke around with you like that. And good people deserve to have a job. Don't try and take that away from him. He probably isn't even aware that he's irritated you. The fair thing to do is to let him know about it first. Calmly. If he persists, then we have another story, but as of now, you're being very unfair to this man, just by having vengeful thoughts towards him, and over something so small. He didn't kill your sister, rape your mother, steal your car, break your window, etc. Perhaps you guys have clashing personalities, but you need to be a man a deal with that, and not try to destroy his livelihood just so you can feel like you "showed him who's boss".
warbmxjohn
Hello there. :)
Thanks, but you're number one too, because we are all one. :)
[It's interesting you call it a "problem". As far as I can see it's just someone making a passing comment that you've taken a massive offence to and done nothing to stop it. And it doesn't matter if you're going about it in a shady way or not, you're still actively trying to get the man sacked.Excuse me, but I'm not the one suggesting that I tell the dude off. I don't want to get in an argument with the dude, and I'd prefer to let his BOSS tell him to stop. That's where filing a complaint comes in. If the dude's boss tells him to lay off the comments, then fine. Problem solved, and he won't have to lose his job. I asked how to get the guy fired because I am expecting that complaining won't do ANYTHING to stop the guy's comments, and that I'll have to escalate things. However, if complaining DOES simply get the guy to stop making those comments, then I'll no longer have a problem, will I?
Also, when I say "getting the dude fired", I'd like to clarify that I am NOT referring to anything shady, like planting pot on the guy or something. I'm talking about suggestions on how to move up the chain of command, that kind of thing.
MrGeezer
[QUOTE="Trelaf_TheWise"]The only reason the majority of the people disagree with the TC is because he's a smoker...
God I hate self righteous anti smoking people
Llyud
[QUOTE="DooDooPeePee"]Also, the manager tells you about himself having sex on the job and playing Xbox while he should be working... and you seem to have not had any serious anger issues about that, but as soon as someone comes in between you and your precious cigarettes, you freak out!MrGeezer
:| Did you miss the part where he was giving me free stuff? Also, the former manager wasn't INSULTING ME. He was being UNPROFESSIONAL, sure. But he wasn't INSULTING ME. But mostly I think it was the free products. WHY would I complain about free products?
It's okay as long as you get free stuff? I see. If that place bothers you this much that you spend pages of angry posting on a forum...might I suggest you purchase your cigarettes elsewhere? Or like I told you before....if he mentions it again tell him you don't appreciate that and he should stop.Does anyone find it strange he wont give us his age nor will he quit this agurement... i can't beleive a word he says.. if you keep going back by the store applenty you like to get rude remarks... :lol: i love the fact he didn't care for his opioion but crys about it on gamespot. also if more than one worker is saying you should stop... i think you have a serious issue that needs to be delt with. I have anger issues i yell and get mad in a matter of mintues but i clam down in secs. you get over it.
I'm not yelling, that's just how I type.
MrGeezer
nice cover up story there greezer how about come out an admit your age now?
also if more than one worker is saying you should stop... i think you have a serious issue that needs to be delt with. fbigent34
No, nonsmokers just like to get into other people's business. Any smoker will tell you this. I can walk into a store that I have NEVER been in before, order ONE pack of cigarettes from a cashier that has NEVER seen me before, and without having any idea how much I smoke they still have to say something. That's not any indication of how much I smoke, that's just how some nonsmokers act (this thread being a perfect demonstration of this).
[QUOTE="fbigent34"]also if more than one worker is saying you should stop... i think you have a serious issue that needs to be delt with. MrGeezer
No, nonsmokers just like to get into other people's business. Any smoker will tell you this. I can walk into a store that I have NEVER been in before, order ONE pack of cigarettes from a cashier that has NEVER seen me before, and without having any idea how much I smoke they still have to say something. That's not any indication of how much I smoke, that's just how some nonsmokers act (this thread being a perfect demonstration of this).
Why are you generalizing people?[QUOTE="fbigent34"]also if more than one worker is saying you should stop... i think you have a serious issue that needs to be delt with. MrGeezer
No, nonsmokers just like to get into other people's business. Any smoker will tell you this. I can walk into a store that I have NEVER been in before, order ONE pack of cigarettes from a cashier that has NEVER seen me before, and without having any idea how much I smoke they still have to say something. That's not any indication of how much I smoke, that's just how some nonsmokers act (this thread being a perfect demonstration of this).
Don't assume all nonsmokers are like that. Bottom line is this is a major overreaction on your part. Just talk to the clerk and tell him that you don't appreciate what he's saying.No, nonsmokers just like to get into other people's business. Any smoker will tell you this. I can walk into a store that I have NEVER been in before, order ONE pack of cigarettes from a cashier that has NEVER seen me before, and without having any idea how much I smoke they still have to say something. That's not any indication of how much I smoke, that's just how some nonsmokers act (this thread being a perfect demonstration of this).[QUOTE="MrGeezer"][QUOTE="fbigent34"]also if more than one worker is saying you should stop... i think you have a serious issue that needs to be delt with. _______1_______
Ok after this post, it's clear that this is a joke account. You made this just to act out your angry old man fantasies. Nobody is this loony without being in a mental institution. Unless you're posting from there. :lol:
yea i started to get that as well :lol: i am glad someone else thinks the same.[QUOTE="MrGeezer"][QUOTE="fbigent34"]also if more than one worker is saying you should stop... i think you have a serious issue that needs to be delt with. Travo_basic
No, nonsmokers just like to get into other people's business. Any smoker will tell you this. I can walk into a store that I have NEVER been in before, order ONE pack of cigarettes from a cashier that has NEVER seen me before, and without having any idea how much I smoke they still have to say something. That's not any indication of how much I smoke, that's just how some nonsmokers act (this thread being a perfect demonstration of this).
Don't assume all nonsmokers are like that. Bottom line is this is a major overreaction on your part. Just talk to the clerk and tell him that you don't appreciate what he's saying.I didn't say that all nonsmokers are like that. But a lot of them are, which is why it's so common for someone who has never seen me and doesn't know me to make a comment about smoking.
[QUOTE="_______1_______"][QUOTE="MrGeezer"]No, nonsmokers just like to get into other people's business. Any smoker will tell you this. I can walk into a store that I have NEVER been in before, order ONE pack of cigarettes from a cashier that has NEVER seen me before, and without having any idea how much I smoke they still have to say something. That's not any indication of how much I smoke, that's just how some nonsmokers act (this thread being a perfect demonstration of this). fbigent34
Ok after this post, it's clear that this is a joke account. You made this just to act out your angry old man fantasies. Nobody is this loony without being in a mental institution. Unless you're posting from there. :lol:
yea i started to get that as well :lol: i am glad someone else thinks the same. This thread is hilarious though. It basically goes: Geezer: I WANT to ruin someone else's JOB because they made a COMMENT about me SMOKING!!!!! Person X: That's ridiculous, calm down. Geezer: SHUT UP! You are like ALL other NON-smokers. Person Y: Not everyone is like that. ---- Basically, Geezer's throwing a hissy fit.[QUOTE="Travo_basic"][QUOTE="MrGeezer"]Don't assume all nonsmokers are like that. Bottom line is this is a major overreaction on your part. Just talk to the clerk and tell him that you don't appreciate what he's saying.No, nonsmokers just like to get into other people's business. Any smoker will tell you this. I can walk into a store that I have NEVER been in before, order ONE pack of cigarettes from a cashier that has NEVER seen me before, and without having any idea how much I smoke they still have to say something. That's not any indication of how much I smoke, that's just how some nonsmokers act (this thread being a perfect demonstration of this).
MrGeezer
I didn't say that all nonsmokers are like that. But a lot of them are, which is why it's so common for someone who has never seen me and doesn't know me to make a comment about smoking.
Hi again. :|
Those people are commenting on the smoking, not on you.
As for "nonsmokers just like to get into other people's business", well, when you made this thread, it became all of our business. :roll:
But you probably knew that already. :)
yea i started to get that as well :lol: i am glad someone else thinks the same. fbigent34He seems the same as always to me....:?
[QUOTE="fbigent34"][QUOTE="_______1_______"]yea i started to get that as well :lol: i am glad someone else thinks the same. This thread is hilarious though. It basically goes: Geezer: I WANT to ruin someone else's JOB because they made a COMMENT about me SMOKING!!!!! Person X: That's ridiculous, calm down. Geezer: SHUT UP! You are like ALL other NON-smokers. Person Y: Not everyone is like that. ---- Basically, Geezer's throwing a hissy fit. This doesn't look like a joke thread to me :|
Hi again. :roll:Ok after this post, it's clear that this is a joke account. You made this just to act out your angry old man fantasies. Nobody is this loony without being in a mental institution. Unless you're posting from there. :lol:
m1993
At least a few people here see my point. I've made mistakes and gotten complaints at my job too, and you don't see me talking about how my customers should have just tolerated my mistakes. That's not how customer service works.And when you deal with customers you also run into those that complain about minor things. Customers aren't always right...;)
MrGeezer
At least a few people here see my point. I've made mistakes and gotten complaints at my job too, and you don't see me talking about how my customers should have just tolerated my mistakes. That's not how customer service works.MrGeezer
Do you think you deserved to get fired?
If not, then why does this person deserve to get fired? There is a very good chance that he is unaware that he is even making a mistake that is generating a customer complaint.
[QUOTE="MrGeezer"]At least a few people here see my point. I've made mistakes and gotten complaints at my job too, and you don't see me talking about how my customers should have just tolerated my mistakes. That's not how customer service works.And when you deal with customers you also run into those that complain about minor things. Customers aren't always right...;)
LJS9502_basic
Yeah, but when my bosses would tell me that a customer complained about such and such a thing, it was never a "so now I have to fire you" type of thing. I'd say "oh sorry, I didn't realize that was a problem. I'll try not to do that any more." Then my boss would say "okay, thanks." Then I'd try not to do that any more. And everyone is happy. The boss doesn't have to fire me, I still have my job, and the customer is no longer offended or inconvenienced. The store doesn't lose sales by having customers go to different stores, and everyone's happiness is maximized.
So I don't see the huge objection to me filing a complaint. Unless there have been a lot of complaints already, the chance of the guy losing his job over my complaint is probably pretty slim. But the boss might give the dude a lecture on good customer service, and then he'll stop doing it. I'm not a vindictive person and I'm not out to get anyone fired. I just want the dude to stop insulting me, and I don't want to have to talk to him myself. So I'll file a complaint and the boss can talk to him. What's wrong with that?
I'm not out to get anyone fired.MrGeezerYour thread title suggests otherwise. It's the whole reason we're debating here.
[QUOTE="MrGeezer"]At least a few people here see my point. I've made mistakes and gotten complaints at my job too, and you don't see me talking about how my customers should have just tolerated my mistakes. That's not how customer service works.GabuEx
Do you think you deserved to get fired?
If not, then why does this person deserve to get fired? There is a very good chance that he is unaware that he is even making a mistake that is generating a customer complaint.
I'm not gonna be the one firing him, his boss will do the firing. If his boss thinks that the dude deserves to be fired, then sure he deserves to be fired. If you disagree with the boss's decision, take that up with the dude's boss, not me. I'm not the one who'll end up firing him.
And when you deal with customers you also run into those that complain about minor things. Customers aren't always right...;)[QUOTE="LJS9502_basic"][QUOTE="MrGeezer"]At least a few people here see my point. I've made mistakes and gotten complaints at my job too, and you don't see me talking about how my customers should have just tolerated my mistakes. That's not how customer service works.
MrGeezer
Yeah, but when my bosses would tell me that a customer complained about such and such a thing, it was never a "so now I have to fire you" type of thing. I'd say "oh sorry, I didn't realize that was a problem. I'll try not to do that any more." Then my boss would say "okay, thanks." Then I'd try not to do that any more. And everyone is happy. The boss doesn't have to fire me, I still have my job, and the customer is no longer offended or inconvenienced. The store doesn't lose sales by having customers go to different stores, and everyone's happiness is maximized.
So I don't see the huge objection to me filing a complaint. Unless there have been a lot of complaints already, the chance of the guy losing his job over my complaint is probably pretty slim. But the boss might give the dude a lecture on good customer service, and then he'll stop doing it. I'm not a vindictive person and I'm not out to get anyone fired. I just want the dude to stop insulting me, and I don't want to have to talk to him myself. So I'll file a complaint and the boss can talk to him. What's wrong with that?
Because...Oh my God, i dont even know what to say! Look at the title of this thread!
YOU WANT TO GET THE GUY FIRED!
So I don't see the huge objection to me filing a complaint. Unless there have been a lot of complaints already, the chance of the guy losing his job over my complaint is probably pretty slim. But the boss might give the dude a lecture on good customer service, and then he'll stop doing it. I'm not a vindictive person and I'm not out to get anyone fired. I just want the dude to stop insulting me, and I don't want to have to talk to him myself. So I'll file a complaint and the boss can talk to him. What's wrong with that?
MrGeezer
Well there's nothing wrong with that. This entire thread you've been repeatedly saying that you're gunning to get the guy fired. If you just want to ask the boss to talk to him, I don't see a problem there.
[QUOTE="MrGeezer"]I'm not out to get anyone fired.AirGuitarist87Your thread title suggests otherwise. It's the whole reason we're debating here.
And this would be cleared up if you bothered to read the whole thread. I am merely asking what are my options for getting the guy fired if filing a complaint with his superiors doesn't stop his comments. Since I haven't even complained yet, I don't want him fired NOW. I just want to know how to get him fired if complaining doesn't get him to stop making those comments.
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