A Tale of 11 Broken Xbox 360s

Lol 11? At what point does it become operator error? :lol:Magical_Zebra

more like people need to learn how to take care of there systems.

more like people need to learn how to take care of there systems.

streetridaz

That just about sums it up. Surprised M$ is still sending him consoles. Seems like a full refund is in order.

more like people need to learn how to take care of there systems.

streetridaz

lol not only does it show how bad the 360 hardware is, it shows how dumb lemmings can be. it took him 11 times to realize something was wrong? lmaoBackFlip101

But he had no other console to get worth owning. You know.. consoles like PS3.

[QUOTE="streetridaz"]

more like people need to learn how to take care of there systems.

flintgijoe

That just about sums it up. Surprised M$ is still sending him consoles. Seems like a full refund is in order.

This excuse is so old it died, went to heaven, and got clogged with so much dust it eventually grew into a small moon. And it's just as lame and convenient as it ever was.

[QUOTE="Dreams-Visions"][QUOTE="InsaneBasura"][QUOTE="Dreams-Visions"]

[QUOTE="Jandurin"][QUOTE="Dreams-Visions"]people want equipment that works. InsaneBasura

with all this crap, I'd probably just buy a new 360 instead of deal with this kind of experience.

No no no. That's not the way to go about it. You don't give a company more money cause their hardware and customer support sucks.

I also don't let me libary of games I've already built up go to waste. and I don't go though the cycle of hoping a refurbished 360 holds together.

If you're under warranty there's no reason not to have it replaced. I'd rather do that than encourage them. Plus, there's no guarantee your new 360 will do any better than a refurb. I got a refurb with July 2006 on the case. Started freezing more frequently, so I had it replaced with a new 360 after 6 months. The new (November 2006) 360 lasted around 4 months before it started giving me weird visual displays and gnawed on a disc.

How ****ty would it be to buy two 360's and have both of them break?

It's a shame consumer protection apparently is so awful in some countries. Whenever one of my 360's break I just send Microsoft support an email and I get a brand new Premium within a couple of days. I have three 360 boxes now, the stack is starting to look a bit ridiculous. I'm also getting the game replaced btw.

In other news I have now owned a 360 with all DVD-drives in existence, I believe. This one is from February 2007 and has one of them asymmetrical holes in the middle. I'm fully expecting this 360 do die in an unknown quantity of months as well.

I have one question, which drive is the quietest?

If its an article on the internet, it has to be true. But I have bigger things to worry about, because I just read a story about aliens using special infrared rays to heat the earths surface and atmosphere and thus cause global warming. WE are in serious trouble.sonicare

Ihave my tvfor that.

lol not only does it show how bad the 360 hardware is, it shows how dumb lemmings can be. it took him 11 times to realize something was wrong? lmaoBackFlip101

But cows bought a console that 8 months later.....still....has..no games. :shock:

[QUOTE="BackFlip101"]lol not only does it show how bad the 360 hardware is, it shows how dumb lemmings can be. it took him 11 times to realize something was wrong? lmaoMagical_Zebra

But cows bought a console that 8 months later.....still....has..no games. :shock:

*Motorstorm* Cough

Oblivion

R6V Cough and more coming soon

yeah, the lemmings can say how great their games are, but good luck on finding a system that works to play them.

Game13a13y

Ya before you make a comment about that why don't you have a look at the actual number of people who dont have that issue. I'm one that has not seen that problem yet so I have enjoyed all the games that the 360 has provided.

[QUOTE="Magical_Zebra"]

[QUOTE="BackFlip101"]lol not only does it show how bad the 360 hardware is, it shows how dumb lemmings can be. it took him 11 times to realize something was wrong? lmaoAgentA-Mi6

But cows bought a console that 8 months later.....still....has..no games. :shock:

*Motorstorm* Cough

Oblivion

R6V Cough and more coming soon

Motorstorm *cough* Flop *cough*

Oblivion *Cough* 1 year old port from 360, enjoy the leftovers *cough*

R6V *Cough* read the line above *cough* :shock:

I just read through about 3 pages of comments.

Look, IF the 30% failure rate is true, you DON'T have to get 33 consoles for 11 to be broken. They could all be broken or all be ok (the latter having more chance, actually).

So, I tried to calculate the odds of a person of getting 10 broken consoles using the 30% figure, and though I could be wrong (which is highly possible), the number I came up with is 0.00059049. Pretty low, huh? Nah, not really. That would mean itcan happento 5904 people if 10m 360's are sold.

Even IF my calculation is right, we have these things to take into consideration:

1. Returned, refurbished, consoles are probably more "prune to injury" than new ones.

2. He might be an angry person, throwing the joystick on the console when he doesn't win. :P

3. He might have really broken some of the consoles.

4. The failure rate probably refers to the whole lifespan of the console, probably around 5 years, not less than 2 years, which make it less likely.

I just read through about 3 pages of comments.

Look, IF the 30% failure rate is true, you DON'T have to get 33 consoles for 11 to be broken. They could all be broken or all be ok (the latter having more chance, actually).

So, I tried to calculate the odds of a person of getting 10 broken consoles using the 30% figure, and though I could be wrong (which is highly possible), the number I came up with is 0.00059049. Pretty low, huh? Nah, not really. That would mean itcan happento 5904 people if 10m 360's are sold.

Even IF my calculation is right, we have these things to take into consideration:

1. Returned, refurbished, consoles are probably more "prune to injury" than new ones.

2. He might be an angry person, throwing the joystick on the console when he doesn't win. :P

3. He might have really broken some of the consoles.

4. The failure rate probably refers to the whole lifespan of the console, probably around 5 years, not less than 2 years, which make it less likely.

Xolver

I definately agree with your point #1. ;)

[QUOTE="AgentA-Mi6"][QUOTE="Magical_Zebra"]

[QUOTE="BackFlip101"]lol not only does it show how bad the 360 hardware is, it shows how dumb lemmings can be. it took him 11 times to realize something was wrong? lmaoMagical_Zebra

But cows bought a console that 8 months later.....still....has..no games. :shock:

*Motorstorm* Cough

Oblivion

R6V Cough and more coming soon

Motorstorm *cough* Flop *cough*

Oblivion *Cough* 1 year old port from 360, enjoy the leftovers *cough*

R6V *Cough* read the line above *cough* :shock:

Gears of War sucks, man. PDZ sucks, Kameo sucks, Call of Duty 2 sucks, and Viva Pinata ain't all that great.

I have one question, which drive is the quietest?

-Sora

I was gonna write something about that, but I realized it's kind of hard to remember the noise level of something you heard a year ago. It appears to make as much noise as my previous Hitachi drive though. Think this one is a BenQ? But hopefully there will be no discscratching. All drives are 12x so I doubt there's much difference between them, if at all.

yeah, the lemmings can say how great their games are, but good luck on finding a system that works to play them.

Game13a13y

Lems don't want to acknowledge this is happening to people. I think it's sad that so many 360 owners have to hold their breath everytime they turn their system on.

I just read through about 3 pages of comments.

Look, IF the 30% failure rate is true, you DON'T have to get 33 consoles for 11 to be broken. They could all be broken or all be ok (the latter having more chance, actually).

So, I tried to calculate the odds of a person of getting 10 broken consoles using the 30% figure, and though I could be wrong (which is highly possible), the number I came up with is 0.00059049. Pretty low, huh? Nah, not really. That would mean itcan happento 5904 people if 10m 360's are sold.

Even IF my calculation is right, we have these things to take into consideration:

1. Returned, refurbished, consoles are probably more "prune to injury" than new ones.

2. He might be an angry person, throwing the joystick on the console when he doesn't win. :P

3. He might have really broken some of the consoles.

4. The failure rate probably refers to the whole lifespan of the console, probably around 5 years, not less than 2 years, which make it less likely.

Xolver

lol. Sure. He might have broke some of the consoles or thrown the controller at the system. It's all his fault. MS would never do this to a person. :roll:

It is possible that if they simply tried to repair his defective console and did it poorly, that could break down repeatedly. But I doubt that he went through 11 separate consoles or had one explode.sonicare

If its an article on the internet, it has to be true. But I have bigger things to worry about, because I just read a story about aliens using special infrared rays to heat the earths surface and atmosphere and thus cause global warming. WE are in serious trouble.sonicare

Anyhow... 11 broken 360's is statistically improbable, but I wouldn't say it's impossible. And it isn't. Cause I don't think 1UP and Microsoft support would lie about such a thing. It would be kind of silly and pointless.

[QUOTE="BackFlip101"]lol not only does it show how bad the 360 hardware is, it shows how dumb lemmings can be. it took him 11 times to realize something was wrong? lmaoMagical_Zebra

But cows bought a console that 8 months later.....still....has..no games. :shock:

Games are coming and when they're here (by the end of this year there'll be a great lineup), there will be no reason to be a 360. So you keep on with your tired "no games" mantra. Games arriving are only an issue of time. 360s' breaking is a perpetual problem.

Not to throw gas on the fire...but check it outCyanX73

No, please do throw gas. The more stories the more awareness, the sooner Microsoft has to be held accountable.

This is BS it must be user error. I find it near impossible to go through that many systems. :?

my guess would be user error.

i have had a 360 since launch and 5 of my friends, they all work perfectly :s.

This is BS it must be user error. I find it near impossible to go through that many systems. :?

PS3_3DO

12 consoles is simply way too many. I can accept the fact that eletronics break from time to time, but something is seriously wrong with the Xbox 360. Microsoft has some explaining to do. They need to fix this problem because it might really affect their sales. it can get stuck with the stigma of being a really shoddy product especially when compared to the PS3 and the Wi. =/

[QUOTE="PS3_3DO"]

This is BS it must be user error. I find it near impossible to go through that many systems. :?

Hexagon_777

12 consoles is simply way too many. I can accept the fact that eletronics break from time to time, but something is seriously wrong with the Xbox 360. Microsoft has some explaining to do. They need to fix this problem because it might really affect their sales. it can get stuck with the stigma of being a really shoddy product especially when compared to the PS3 and the Wi. =/

After the six one he should have bought a PS3 but then again lack of games. Sucks to be that guy! :lol:

[QUOTE="Kinitari"]Thank you for correcting my poor choice of wording. Take what I said except replace probable with possible.And no, I dont think it happened to 59 people - again, just showing you the math here, math does not account for consumer frustration, most would not go through 5 let alone 10. Vandalvideo

There are many people on their 2nd, 3rd, 4th, 5th, 6th ++++ 360's they keep breaking, here's why: MS keeps sending REFURBISHED SYSTEMS, these are the consoles that BROKE and they do a minor fix and SHIP IT TO SOMEONE ELSE.

They have a probability of breaking 100% of the time, when?? no one knows, it's like playing Russian Roulette.

[QUOTE="Vandalvideo"][QUOTE="Kinitari"]Thank you for correcting my poor choice of wording. Take what I said except replace probable with possible.And no, I dont think it happened to 59 people - again, just showing you the math here, math does not account for consumer frustration, most would not go through 5 let alone 10. WalterPaladines

There are many people on their 2nd, 3rd, 4th, 5th, 6th ++++ 360's they keep breaking, here's why: MS keeps sending REFURBISHED SYSTEMS, these are the consoles that BROKE and they do a minor fix and SHIP IT TO SOMEONE ELSE.

They have a probability of breaking 100% of the time, when?? no one knows, it's like playing Russian Roulette.

Does anyone know the cause of the breakdowns?

The funny thing is that I know everyone would just spam about how this was a bogus report, all made up, if 1UP and the recording didn't prove it wasn't. So now it's back to the other excuse.

This is BS it must be user error. I find it near impossible to go through that many systems. :?

PS3_3DO

my guess would be user error.

i have had a 360 since launch and 5 of my friends, they all work perfectly :s.

6matt6

Sigh sigh sigh... And how would one go about user erroring a console getting RLOD's, being DOA, having video issues and not reading discs properly? Let me guess, you place the console upside down, in an oven, polish your games with sandpaper, put them in sideways and hook it up to a radio. That obviously must be what he did...

In such cases, I often wonder how much the user is at fault.2FacedJanus

My guess is 50%.

oooh, the original xbox ships with 2 heatsinks o.O

One on the cpu and one on the gpu. now i am confused, as the artical said refurbished ones came back with 2 heatsinks xD

This artical is dated november 2005 most likely this thing was never even used before it was taken apart.

http://www.anandtech.com/systems/showdoc.aspx?i=2610&p=4

[QUOTE="WalterPaladines"]

There are many people on their 2nd, 3rd, 4th, 5th, 6th ++++ 360's they keep breaking, here's why: MS keeps sending REFURBISHED SYSTEMS, these are the consoles that BROKE and they do a minor fix and SHIP IT TO SOMEONE ELSE.

They have a probability of breaking 100% of the time, when?? no one knows, it's like playing Russian Roulette.

PS3_3DO

Does anyone know the cause of the breakdowns?

From what I've read it has something to do with the 360's inability to get rid of heat and the motherboards inability to withstand it. Due to way the X-clamp is designed the motherboard warps in an un-good way when heated, over time this leads to solders disconnecting, and 3RLOD. It seems like the X-clamp is the main culprit as people have successfully replaced them and revived their 360's. I'm not sure it's a permanent fix though, might be other thingamajigs causing trouble.

Anyhow, make your way over to xbox-scene or something.

And as for refurbished 360's... I've had three faulty 360's, two were new. February 2006 and November 2006. The refurb was in my possession longer than the November model. Didn't eat my games either.... So refurbs aren't necessarily worse.

[QUOTE="Vandalvideo"][QUOTE="Kinitari"]Thank you for correcting my poor choice of wording. Take what I said except replace probable with possible.And no, I dont think it happened to 59 people - again, just showing you the math here, math does not account for consumer frustration, most would not go through 5 let alone 10. WalterPaladines

There are many people on their 2nd, 3rd, 4th, 5th, 6th ++++ 360's they keep breaking, here's why: MS keeps sending REFURBISHED SYSTEMS, these are the consoles that BROKE and they do a minor fix and SHIP IT TO SOMEONE ELSE.

They have a probability of breaking 100% of the time, when?? no one knows, it's like playing Russian Roulette.

I went through 2 360s and they were brand new with best buy PRP. If you read the story at least one of the 360s he got after his first was brand new.

[QUOTE="PS3_3DO"][QUOTE="WalterPaladines"]

There are many people on their 2nd, 3rd, 4th, 5th, 6th ++++ 360's they keep breaking, here's why: MS keeps sending REFURBISHED SYSTEMS, these are the consoles that BROKE and they do a minor fix and SHIP IT TO SOMEONE ELSE.

They have a probability of breaking 100% of the time, when?? no one knows, it's like playing Russian Roulette.

InsaneBasura

Does anyone know the cause of the breakdowns?

From what I've read it has something to do with the 360's inability to get rid of heat and the motherboards inability to withstand it. Due to way the X-clamp is designed the motherboard warps in an un-good way when heated, over time this leads to solders disconnecting, and 3RLOD. It seems like the X-clamp is the main culprit as people have successfully replaced them and revived their 360's. I'm not sure it's a permanent fix though, might be other thingamajigs causing trouble.

Anyhow, make your way over to xbox-scene or something.

Yeah but this guy couldn't had the same problem 11 times. Something else must have happened. :?

[QUOTE="InsaneBasura"][QUOTE="PS3_3DO"][QUOTE="WalterPaladines"]

There are many people on their 2nd, 3rd, 4th, 5th, 6th ++++ 360's they keep breaking, here's why: MS keeps sending REFURBISHED SYSTEMS, these are the consoles that BROKE and they do a minor fix and SHIP IT TO SOMEONE ELSE.

They have a probability of breaking 100% of the time, when?? no one knows, it's like playing Russian Roulette.

PS3_3DO

Does anyone know the cause of the breakdowns?

From what I've read it has something to do with the 360's inability to get rid of heat and the motherboards inability to withstand it. Due to way the X-clamp is designed the motherboard warps in an un-good way when heated, over time this leads to solders disconnecting, and 3RLOD. It seems like the X-clamp is the main culprit as people have successfully replaced them and revived their 360's. I'm not sure it's a permanent fix though, might be other thingamajigs causing trouble.

Anyhow, make your way over to xbox-scene or something.

Yeah but this guy couldn't had the same problem 11 times. Something else must have happened. :?

Read the link.

The list of problems is almost comically large: three red lights of death, two with disc read errors, two dead on arrival, several with random audio and video-related issues and one that actually exploded.

By "exploded" I think I know what he means. I had my computer PSU "explode" All it was was a noisy bang and a flash of light

[QUOTE="PS3_3DO"][QUOTE="InsaneBasura"][QUOTE="PS3_3DO"][QUOTE="WalterPaladines"]

There are many people on their 2nd, 3rd, 4th, 5th, 6th ++++ 360's they keep breaking, here's why: MS keeps sending REFURBISHED SYSTEMS, these are the consoles that BROKE and they do a minor fix and SHIP IT TO SOMEONE ELSE.

They have a probability of breaking 100% of the time, when?? no one knows, it's like playing Russian Roulette.

asdasd

Does anyone know the cause of the breakdowns?

From what I've read it has something to do with the 360's inability to get rid of heat and the motherboards inability to withstand it. Due to way the X-clamp is designed the motherboard warps in an un-good way when heated, over time this leads to solders disconnecting, and 3RLOD. It seems like the X-clamp is the main culprit as people have successfully replaced them and revived their 360's. I'm not sure it's a permanent fix though, might be other thingamajigs causing trouble.

Anyhow, make your way over to xbox-scene or something.

Yeah but this guy couldn't had the same problem 11 times. Something else must have happened. :?

Read the link.

The list of problems is almost comically large: three red lights of death, two with disc read errors, two dead on arrival, several with random audio and video-related issues and one that actually exploded.

By "exploded" I think I know what he means. I had my computer PSU "explode" All it was was a noisy bang and a flash of light

Yeah I find that one real hard to believe. Maybe he got hit by a local lighting strike or maybe a voltage surge. :?